Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado System
Skills you'll gain: Computer Security Awareness Training, Cybersecurity, Risk Management, Enterprise Security, Cyber Security Assessment, Vulnerability Assessments, Encryption, Data Security, Information Assurance, Authentications, Network Protocols
Build toward a degree
Beginner · Course · 1 - 3 Months

Tally Education and Distribution Services Private Limited
Skills you'll gain: Accounts Payable and Receivable, Accounting Software, Ledgers (Accounting), Accounting, Financial Accounting, Sales Tax, Financial Statements, Bookkeeping, International Finance, Invoicing, Inventory Management System, Cash Handling, Tax Compliance, Reconciliation, Payment Systems, Banking, Corporate Tax
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Exploratory Data Analysis, Data Literacy, Data Storytelling, Data-Driven Decision-Making, Data Presentation, SAS (Software), Trend Analysis, Data Manipulation, Data Analysis, Data Quality, Analysis, Scatter Plots, Analytics, Data Visualization, Interactive Data Visualization, Technical Communication, Data Ethics, Research, Data Visualization Software, Data Cleansing
Beginner · Specialization · 1 - 3 Months

Novartis
Skills you'll gain: Pre-Clinical Development, Clinical Trials, Pharmacology, Drug Development, Clinical Research, Pharmaceuticals, Competitive Intelligence, Safety Assurance, Biotechnology, Biochemistry
Intermediate · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Radiation Therapy, Diagnostic Radiology, Engineering, Scientific, and Technical Instruments, Electrical Engineering, Electronics, Medical Equipment and Technology, Physics, Electronic Systems, Sustainable Technologies, Equipment Design, Materials science
Intermediate · Course · 1 - 3 Months

The Museum of Modern Art
Skills you'll gain: Self-Awareness, Positivity, Creativity, Personal Development, Empathy, Optimism, Mindfulness, Resilience, Emotional Intelligence, Curiosity, Stress Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, HR Tech, Human Resources Management and Planning, Human Resources, Generative AI, Workforce Planning, Human Resource Strategy, Data Ethics, Artificial Intelligence, LLM Application, Data-Driven Decision-Making, Employee Engagement, Recruitment, Performance Appraisal, Employee Onboarding
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design Thinking, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Collaboration, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Consumer Behaviour, Market Research, Magnetic Resonance Imaging, Marketing, Neurology, Science and Research, Experimentation, Research Methodologies, Research Design, Data Collection, Psychology
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Product Planning, Business Marketing, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Case Studies, Gap Analysis
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Building Design, Civil Engineering, Vibrations, Architectural Engineering, Mechanical Engineering, Construction, SketchUp (3D Modeling Software), Mechanics, Engineering Analysis, Engineering Calculations, Mathematical Modeling, Prototyping, Engineering Design Process, Experimentation, Materials science, 3D Modeling, Applied Mathematics
Beginner · Specialization · 3 - 6 Months

Shanghai Jiao Tong University
Skills you'll gain: Materials science, Mechanical Engineering, Engineering, Chemistry, Physics, Manufacturing Processes, Thermal Management, Chemical Engineering, Experimentation, Laboratory Research
Intermediate · Course · 3 - 6 Months