IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The State University of New York
Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, R Programming, Statistical Analysis, Data Analysis, Data Visualization, Mathematical Modeling, Statistical Modeling, Predictive Modeling, Correlation Analysis, Probability & Statistics, Descriptive Statistics, Statistical Inference, Software Installation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Language Learning, Language Competency, Vocabulary, Grammar, Oral Comprehension
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Teaching, Education Software and Technology, Virtual Environment, Learning Management Systems, End User Training and Support, Web Content Accessibility Guidelines, Digital Communications, Emerging Technologies, Information Privacy
Mixed · Course · 1 - 3 Months
DeepLearning.AI
Skills you'll gain: Disaster Recovery, Data Analysis, Jupyter, Exploratory Data Analysis, Image Analysis, Data Ethics, Emergency Response, Artificial Intelligence, Machine Learning, Predictive Modeling, Applied Machine Learning, Mitigation, Responsible AI, Text Mining, Environmental Monitoring, Climate Change Mitigation, Artificial Neural Networks, Computer Vision, Supervised Learning, Natural Language Processing
Beginner · Specialization · 1 - 3 Months

The University of North Carolina at Chapel Hill
Skills you'll gain: Data Sharing, Data Management, Data Storage, File Management, Data Security, Information Management, Data Strategy, Metadata Management, Data Governance, Record Keeping, Data Integrity, Data Literacy, Information Privacy, Version Control
Mixed · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Technical Product Management, Cloud Security, AWS Identity and Access Management (IAM), Cloud Computing Architecture, Cloud Computing, Network Architecture, Product Management, Data Security, Technical Support, Application Security, Network Security, Identity and Access Management, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Usability Testing, Product Planning, Product Roadmaps, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Stakeholder Analysis, Market Analysis, Team Building, Market Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Application Deployment, ChatGPT, OpenAI, Serverless Computing, Cloud Applications, LLM Application, Responsible AI, Application Programming Interface (API), Generative AI, Web Applications, Application Security, Artificial Intelligence, Web Development Tools, Image Analysis, Real Time Data
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Conflict Management, Mediation, Teamwork, Leadership, Interpersonal Communications, Communication Strategies, Employee Engagement, Assertiveness, Problem Solving, Active Listening, Communication, Decision Making
Mixed · Course · 1 - 3 Months
Lund University
Skills you'll gain: Legal Technology, Law, Regulation, and Compliance, Responsible AI, Artificial Intelligence, Legal Risk, Labor Law, Intellectual Property, Governance, Criminal Investigation and Forensics, Health Care Procedure and Regulation, Public Administration
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Brand Strategy, Innovation, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience improvement
Mixed · Course · 1 - 3 Months