Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Operating System Administration, IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux Commands, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Linux Administration, Network Security, Network Protocols, Linux Servers, Cloud Security, Operating Systems, Responsible AI, Cyber Attacks

Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Manipulation, Data Preprocessing, Spreadsheet Software, Data Transformation, Data Validation, Data Analysis, Pivot Tables And Charts, Automation

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative Model Architectures, ChatGPT, Generative Adversarial Networks (GANs), Responsible AI, OpenAI, AI Product Strategy, Data Ethics, Large Language Modeling, Leadership and Management, AI Enablement, Business Leadership, Business Ethics, Hugging Face, Legal Risk, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows

Skills you'll gain: Structural Analysis, Probability & Statistics, Hydraulics, Statistics, Mechanical Engineering, Probability, Engineering, Mechanics, Hydrology, Civil Engineering, Algebra, Advanced Mathematics, Calculus, Differential Equations, Geometry, Trigonometry

Skills you'll gain: Data Governance, Governance, Data Management, Compliance Management, Data Architecture, General Data Protection Regulation (GDPR), Data Strategy, Regulatory Compliance, Data Security, Cloud Security, Metadata Management, Information Management, Regulatory Requirements, Data Integrity, Data Quality, Data Access, Cloud Computing, Risk Management

Skills you'll gain: TCP/IP, Local Area Networks, Routing Protocols, Network Routing, Digital Communications, OSI Models, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Network Planning And Design, Network Security, Network Architecture, General Networking, Computer Networking, Network Infrastructure, Network Performance Management, Wireless Networks, Graph Theory, Telecommunications, Software-Defined Networking, Algorithms

Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Decision Support Systems, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications

Skills you'll gain: Computer Architecture, Computer Hardware, Computer Engineering, Computer Science, Computational Logic, Programming Principles, Computer Programming, System Design and Implementation, Program Development, Data Storage

Skills you'll gain: LangChain, Tool Calling, LLM Application, AI Workflows, Agentic systems, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Application Development, Software Development

Skills you'll gain: Simulations, Social Sciences, Systems Thinking, Social Network Analysis, Network Analysis, Computational Thinking, Sociology, Economics, Artificial Intelligence and Machine Learning (AI/ML), Computer Programming

Skills you'll gain: Autodesk Revit, Building Information Modeling, Architectural Engineering, Drafting and Engineering Design, Computer-Aided Design, Engineering Documentation, Architectural Design, 3D Modeling, Facility Management, Civil Engineering, Structural Engineering, Technical Standard, HVAC, Electrical Systems, Plumbing, User Interface (UI)