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  • Customer Experience Improvement

Results for "customer experience improvement"


  • C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media

    4.8 stars, 38 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (38) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    4.3 stars, 38 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.3 (38) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • A

    Automatic Data Processing, Inc. (ADP)

    Creating an Engaging Candidate Experience

    Skills you'll gain: Full Cycle Recruitment, Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Talent Recruitment, Brand Loyalty, Interviewing Skills, Customer Engagement, Branding, Brand Awareness, Customer experience improvement, Constructive Feedback, Customer experience strategy (CX), Customer Service, Customer Advocacy, Personalized Service, Rapport Building, Relationship Building

    4.2 stars, 13 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.2 (13) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    SkillUp

    Business Process Modeling, Analysis, and Improvement

    Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI

    4.5 stars, 11 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (11) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    Simplilearn

    Controlling and Sustaining Improvement Training

    Skills you'll gain: Kanban Principles, Lean Six Sigma, Project Closure, Six Sigma Methodology, Return On Investment, Process Improvement, Lean Methodologies, Quality Improvement, Business Metrics, Process Improvement and Optimization, Continuous Improvement Process, Statistical Process Controls, Workflow Management, Risk Control, Financial Analysis, Project Controls, Cost Benefit Analysis, Operational Analysis, Visual Design

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    Imperial College London

    Introduction to Quality Improvement in Healthcare

    Skills you'll gain: Continuous Quality Improvement (CQI), Healthcare Project Management, Patient Safety, Health Systems, Clinical Leadership, Patient-centered Care, Community Health, Health Policy, Leadership, Risk Analysis, Driving engagement, Overcoming Obstacles

    4.9 stars, 96 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.9 (96) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    Epic Games

    User Experience in Game Design

    Skills you'll gain: Game Design, Unreal Engine, User Interface (UI), User Experience Design, Usability, User Interface and User Experience (UI/UX) Design, User Experience, User Interface (UI) Design, Video Game Development, Automation

    4.1 stars, 24 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.1 (24) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Stability and Capability in Quality Improvement

    Skills you'll gain: Process Capability, Statistical Process Controls, R (Software), Statistical Analysis, Statistical Software, Data Analysis Software, R Programming, Quality Control, Probability & Statistics, Quality Improvement, Statistical Methods, Plot (Graphics), Process Analysis, Data Transformation, Statistical Hypothesis Testing, Probability Distribution

    4.1 stars, 17 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.1 (17) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • U

    University of Colorado Boulder

    Data Science Methods for Quality Improvement

    Skills you'll gain: Process Capability, Sampling (Statistics), R (Software), Correlation Analysis, Statistical Inference, Probability Distribution, Statistical Visualization, R Programming, Statistical Process Controls, Statistical Hypothesis Testing, Statistical Methods, Probability & Statistics, Data Science, Statistics, Data Analysis, Statistical Analysis, Statistical Software, Descriptive Statistics, Quality Improvement, Process Engineering

    4.5 stars, 54 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (54) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • U

    University of Michigan

    Healthcare Quality Improvement and Decision-Making

    Skills you'll gain: Patient Safety, Healthcare Project Management, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Safety Assurance, Accident Prevention, Decision Making, Health Technology, Teamwork, Reliability, Risk Management, Innovation, Problem Solving

    4.5 stars, 6 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (6) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Automatic Data Processing, Inc. (ADP)

    Candidate Experience and Employer Branding

    Skills you'll gain: Recruitment, Talent Recruitment, Professional Networking, Diversity Equity and Inclusion Initiatives, Diversity Training, Applicant Tracking Systems, Workplace inclusivity, Diversity and Inclusion, Recruitment Strategies, Relationship Building, Talent Acquisition, Diversity Awareness, Diversity Programs, Cultural Diversity, Talent Pipelining, Diversity Marketing, Drive Engagement, Talent Sourcing, Branding, Communication

    4.7 stars, 34 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (34) · Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Process Mining for Data-Driven Process Improvement

    Skills you'll gain: Process Analysis, Business Process, Business Process Modeling, Process Management, Business Process Improvement, Business Process Management, Process Modeling, Process Improvement and Optimization, Data Mining, Business Workflow Analysis, Process Optimization, Process Improvement, Business Intelligence, Workflow Management, Performance Improvement, Event Monitoring, Performance Analysis, Data Quality, Verification And Validation

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
1…121314…807

In summary, here are 10 of our most popular customer experience improvement courses

  • Retail Customer Service: CVS Health
  • HubSpot: Working with a ticketing system: Coursera
  • Creating an Engaging Candidate Experience: Automatic Data Processing, Inc. (ADP)
  • Business Process Modeling, Analysis, and Improvement: SkillUp
  • Controlling and Sustaining Improvement Training: Simplilearn
  • Introduction to Quality Improvement in Healthcare: Imperial College London
  • User Experience in Game Design: Epic Games
  • Stability and Capability in Quality Improvement: University of Colorado Boulder
  • Data Science Methods for Quality Improvement: University of Colorado Boulder
  • Healthcare Quality Improvement and Decision-Making: University of Michigan

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