
Skills you'll gain: Microsoft Copilot, Sales Development, Sales Strategy, Customer Data Management, Customer Relationship Management (CRM) Software, Sales, Data Cleansing, Customer Analysis, Personalized Service, AI Personalization, Sales Management, Customer Insights, Customer Engagement, Data Quality, Data Integration, Predictive Analytics, Data Analysis, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: HVAC, Building Services Engineering, Architectural Engineering, Building Design, Energy and Utilities, Climate Change Mitigation, Mechanical Engineering, Civil and Architectural Engineering, Construction, Architecture and Construction, System Requirements, Design Strategies, Mathematical Modeling
Advanced · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Environmental Laws, Sustainable Development, Climate Change Adaptation, Community Development, Land Development, Social Impact, Sustainable Design, Social Justice, Stormwater Management, Environmental Policy, Policy Analysis, Sustainable Technologies, Public Works, Civil Engineering, Climate Change Mitigation, Public Policies, Socioeconomics, Environmental Issue, Environmental Science
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Open Source Technology, Package and Software Management, Unit Testing, GitHub, Version Control, Rmarkdown, Cross Platform Development, Software Versioning, Software Documentation, R Programming, Knitr, Continuous Integration, Development Testing, Technical Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, AI Personalization, Performance marketing, Marketing Analytics, Generative AI, AI Enablement, Customer Analysis, Google Ads, Responsible AI, Data Presentation, Target Audience, AI Product Strategy, Customer experience strategy (CX), Keyword Research, Marketing Automation, Social Media Marketing, Generative AI Agents, Campaign Management, Email Marketing, Predictive Analytics
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Team Building, Resilience, Emotional Intelligence, Leadership, Team Management, Empathy & Emotional Intelligence, Team Motivation, Conflict Management, Collaboration, Communication, Adaptability, Change Management
Beginner · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Social Impact, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Business Ethics, Business Strategy, Business, Marketing
Beginner · Specialization · 1 - 3 Months

Edureka
Skills you'll gain: LangGraph, Retrieval-Augmented Generation, Generative AI Agents, AI Orchestration, CrewAI, Agentic Workflows, AI Workflows, Agentic systems, LangChain, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Systems Integration, Tool Calling, Responsible AI, Large Language Modeling, Prompt Engineering, Human Factors (Security), Data Ethics, Context Management, Restful API
Beginner · Course · 1 - 4 Weeks