Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Coursera
Skills you'll gain: Market Research, Analytical Skills, Data Collection, Data-Driven Decision-Making, Customer Analysis, Market Analysis, Market Dynamics, Marketing, Business Research, Analysis, Data Analysis, Customer Insights, Marketing Strategies, Market Trend, Consumer Behaviour, Trend Analysis, Strategic Decision-Making
Intermediate · Course · 1 - 3 Months

New York Institute of Finance
Skills you'll gain: Working Capital, Supplier Management, Market Share, Supply Chain Management, Blockchain, Supplier Relationship Management, FinTech, Cash Flows, Business Metrics, Accounts Payable, Supplier Risk Management, Cash Management, Procurement, Customer Analysis, Financial Market, Market Opportunities, Market Trend, Prospecting and Qualification, Transaction Processing, Supply Chain Systems
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Sustainable Business, Global Marketing, Virtual Teams, Business Ethics, Diversity Marketing, Corporate Sustainability, Intercultural Competence, Sustainable Development, Cultural Sensitivity, Cultural Diversity, Environmental Social And Corporate Governance (ESG), Workplace inclusivity, Consumer Behaviour, Ethical Standards And Conduct, Environmental Issue, Market Analysis, Branding, Solution Design, Culture, Business Strategy
Build toward a degree
Beginner · Specialization · 3 - 6 Months
Universitat Autònoma de Barcelona
Skills you'll gain: 3D Modeling, Video Game Development, Game Design, Animation and Game Design, Unity Engine, 3D Assets, Peer Review, User Interface (UI) Design, User Interface (UI), Visualization (Computer Graphics), Computer Graphics, Animations, Software Design Documents, Design, Experience Design, Design Elements And Principles, Music, UI Components, Computer Graphic Techniques, Interactive Design
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Ethics, AI Personalization, Sales Process, Sales Presentation, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Prompt Engineering, Microsoft Copilot, Customer Analysis, Customer Relationship Management, Sales Strategy, Law, Regulation, and Compliance, Workflow Management, Sales, Responsible AI, Sales Presentations, Email Automation, Calendar Management
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, Content Development and Management, HubSpot CRM, Marketing Strategies, Content Optimization, Data-Driven Marketing, Web Content, Social Media Content, Paid media, Email Automation, Marketing Effectiveness, Target Audience, Customer Relationship Management (CRM) Software, Marketing Planning, Digital Marketing, Customer Relationship Management, Strategic Marketing
Beginner · Specialization · 1 - 3 Months

Institute for the Future
Skills you'll gain: Strategic Thinking, Cognitive flexibility, Creative Thinking, Simulations, Creativity, Virtual Reality, Empathy, Self-Motivation, Strategic Planning, Personal Development, Scenario Testing, Innovation, Storytelling, Experience Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Product Development, Sprint Planning, Product Management, Agile Methodology, Agile Project Management, Product Strategy, Product Planning, Sprint Retrospectives, Backlogs, Project Management, Product Development, Stakeholder Communications, Stakeholder Engagement, Meeting Facilitation, Prioritization
Beginner · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Global Marketing, Diversity Marketing, Marketing, Strategic Marketing, Consumer Behaviour, Target Market, Marketing Management, Business-To-Consumer, Marketing Strategies, Innovation, Cross-Channel Marketing, Marketing Planning, Promotional Strategies, Marketing Channel, Go To Market Strategy, Market Opportunities, Target Audience, Product Marketing, Market Analysis, Customer Analysis
Mixed · Course · 1 - 4 Weeks

EDHEC Business School
Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Verbal Communication Skills, Operational Excellence, Talent Management, Sustainability Standards, Sustainable Business, Target Market, Consumer Behaviour, Experience Design
Beginner · Course · 1 - 3 Months

Intel
Skills you'll gain: AI Enablement, AI Product Strategy, Business Technologies, Complex Problem Solving, Competitive Intelligence, Artificial Intelligence, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML), Case Studies, AI literacy, AI Integrations, Technology Strategies, Emerging Technologies, Automation, Responsible AI, B2B Sales, Computer Hardware
Beginner · Specialization · 1 - 4 Weeks
Rice University
Skills you'll gain: Portfolio Risk, Portfolio Management, Investment Management, Risk Modeling, Investments, Financial Market, Risk Management, Equities, Finance, Risk Appetite, Return On Investment, Risk Mitigation, Risk Analysis, Statistical Methods, Probability Distribution, Correlation Analysis, Decision Making
Mixed · Course · 1 - 3 Months