• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Introduction to AI: Key Concepts and Applications

    Skills you'll gain: Performance Metric, Artificial Intelligence, Strategic Leadership, Responsible AI, Strategic Decision-Making, Data Quality, MLOps (Machine Learning Operations), Applied Machine Learning, Machine Learning, Algorithms, Artificial Neural Networks, Data Validation, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements

    4.8
    Rating, 4.8 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 3 Months

  • A

    Alfaisal University | KLD

    مبادئ وأساسيات المحاسبة | What Accounting is all about

    Skills you'll gain: Standard Accounting Practices, Accounting, Financial Statements, General Accounting, Financial Reporting, Bookkeeping, Generally Accepted Accounting Principles (GAAP), Financial Accounting, International Financial Reporting Standards, Income Statement, Balance Sheet

    4.8
    Rating, 4.8 out of 5 stars
    ·
    79 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Leadership for Cancer Informatics Research

    Skills you'll gain: Health Equity, Team Management, Record Keeping, Collaborative Software, Technical Management, Informatics, Health Informatics, Clinical Research, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Clinical Trials, GitHub, Git (Version Control System), Docker (Software)

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    ESADE Business and Law School

    Empresa familiar: gestión, dirección y sucesión

    Skills you'll gain: Succession Planning, Governance, Business Modeling, Systems Thinking, Organizational Structure, Business Management, Business Systems, Risk Analysis, Technology Strategies, Business Transformation, Business, Organizational Development, Family Support, Business Leadership, Business Strategy, Innovation, Business Analysis, Entrepreneurship, Communication, Case Studies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    174 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    É

    École Polytechnique

    Mécanique quantique

    Skills you'll gain: Physics, Mechanics, Semiconductors, Linear Algebra, Probability, Calculus, Differential Equations, Engineering, Scientific, and Technical Instruments, Advanced Mathematics, Mathematical Modeling

    4.8
    Rating, 4.8 out of 5 stars
    ·
    153 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Interviewing for DS/AI Roles

    Skills you'll gain: Smart Goals, Goal Setting, Interviewing Skills, Professional Networking, Workforce Development, Negotiation, Professional Development, LinkedIn, Artificial Intelligence, Planning, Machine Learning, Compensation and Benefits, Data Science, Applicant Tracking Systems, Data Analysis, Recruitment, Events and Conferences, Data Architecture, Presentations, Needs Assessment

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Cloud Computing Primer: Software as a Service (SaaS)

    Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Cloud Computing Architecture, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    80 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Editing Table of Content and Layouts in Microsoft Word

    Skills you'll gain: Microsoft Office, Document Management, Business Writing, Visualization (Computer Graphics), Data Management, Business Communication, Business Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    56 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Introduction to Teaching English Learners

    Skills you'll gain: Differentiated Instruction, Diversity Awareness, Web Content Accessibility Guidelines, Instructional Strategies, Learning Strategies, Culture, Education Software and Technology, Special Education, Teaching, Cultural Responsiveness, Intercultural Competence, Collaborative Software, Cultural Diversity, Instructing, Curriculum Planning, Individualized Education Programs (IEP), English Language, Mathematics Education, Learning Management Systems, Computer Literacy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    49 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Manage Your Versions with Git (Part II)

    Skills you'll gain: Git (Version Control System), Version Control, GitHub, Software Versioning, Bitbucket, GitLab, Collaborative Software, Software Development, Software Engineering, Project Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Computer Vision for Engineering and Science

    Skills you'll gain: Computer Vision, Image Analysis, Deep Learning, Matlab, Applied Machine Learning, Machine Learning, Motion Graphics, Supervised Learning, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Visualization (Computer Graphics), Geospatial Information and Technology, Data Integration, Medical Imaging, Data Validation, Estimation, Machine Learning Methods, Performance Tuning, Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    90 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Search Engine Optimization and Content Marketing

    Skills you'll gain: Web Analytics and SEO, Search Engine Optimization, Content Marketing, Web Analytics, Blogs, Search Engine Marketing, Content Creation, MarTech, Marketing Strategy and Techniques, Digital Marketing, Growth Strategies, Content Strategy, Market Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…122123124…293

In summary, here are 10 of our most popular technical support courses

  • Introduction to AI: Key Concepts and Applications: Johns Hopkins University
  • مبادئ وأساسيات المحاسبة | What Accounting is all about: Alfaisal University | KLD
  • Leadership for Cancer Informatics Research: Johns Hopkins University
  • Empresa familiar: gestión, dirección y sucesión: ESADE Business and Law School
  • Mécanique quantique: École Polytechnique
  • Interviewing for DS/AI Roles: University of California, Irvine
  • Cloud Computing Primer: Software as a Service (SaaS): Codio
  • Editing Table of Content and Layouts in Microsoft Word: Coursera
  • Introduction to Teaching English Learners: Rice University
  • Manage Your Versions with Git (Part II): Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok