Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design, Design Thinking, Education Software and Technology, Professional Development, Human Centered Design, Diversity Awareness, Digital pedagogy, Diversity Equity and Inclusion Initiatives, Personal Development, Collaboration
★ 4.7 (90) · Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Value Propositions, Business Modeling, Strategic Thinking, Market Analysis, Market Research, People Development, User Research, Market Intelligence, User Feedback, Target Market, Target Audience
★ 4.6 (708) · Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: IT Management, Technology Strategies, Information Technology, Business Strategy, Cyber Risk, Cyber Security Strategy, Design Thinking, Process Design, AI Enablement, Large Language Modeling, Threat Management, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Technical Communication, Customer experience improvement
★ 4.6 (677) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: LangGraph, AI Workflows, Agentic Workflows, AI Orchestration, Generative AI Agents, Agentic systems, LangChain, LLM Application, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Prompt Patterns, Retrieval-Augmented Generation, Tool Calling, Responsible AI, Risking, Context Management, Software Development, Python Programming, Data Science
★ 4.6 (114) · Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Sustainable Development, Sustainable Systems, Water Sustainability, Nutrition and Diet, Food and Beverage, Nutrition Education, Public Health, Environmental Issue, Public Health and Disease Prevention, Environment and Resource Management, Health Disparities, Systems Thinking, Climate Change Adaptation, Climate Change Mitigation
★ 4.8 (194) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, SketchUp (3D Modeling Software), Computer Graphics, Visualization (Computer Graphics), Design Software, Product Design, Graphic Design
★ 4.5 (374) · Beginner · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Failure Analysis, Risk Analysis, Risk Modeling, Feasibility Studies, Failure Mode And Effects Analysis, Risk Management, Hazard Analysis, Project Risk Management, Governance Risk Management and Compliance, Risk Mitigation, Risk Management Framework, Analysis, Mitigation, Disaster Recovery, Key Performance Indicators (KPIs), Financial Analysis, Cost Benefit Analysis, Governance, Resilience, Environment
★ 4.6 (369) · Advanced · Specialization · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: AI literacy, Responsible AI, Social Impact, Decision Intelligence
★ 4.8 (329) · Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Music Theory, Music, Open Source Technology, Media Production, Musical Composition, Digital Signal Processing, Music History, Electronic Hardware, Electronic Components, Post-Production, Electronics, Digital Communications, Aesthetics, Hardware Design, Multimedia, Collaborative Software, Patch Management, Embedded Systems, System Configuration, Algorithms
★ 4.8 (268) · Intermediate · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Materials science, Failure Analysis, Semiconductors, Manufacturing Processes, Mechanical Engineering, Chemical Engineering, Chemistry, Engineering, Structural Analysis, Production Process, Laboratory Testing, Mechanics, Physical Science, Process Engineering, Engineering Calculations, Engineering Analysis, Reliability, Technical Standard
★ 4.7 (298) · Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Presentations, Google Workspace, Productivity Software, Sales Presentations, Business Communication, Version Control, Collaborative Software, Document Management, Multimedia, Data Sharing, Role-Based Access Control (RBAC), Data Import/Export
★ 4.7 (285) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis, Unsupervised Learning, Supervised Learning, Applied Machine Learning, Predictive Modeling, Data Presentation, Machine Learning, Collaborative Software, Data Analysis, Predictive Analytics, Technical Communication, Machine Learning Algorithms, Statistical Analysis, Scikit Learn (Machine Learning Library), Keras (Neural Network Library), Descriptive Statistics, Regression Analysis, Python Programming, Text Mining, Artificial Neural Networks
★ 4.7 (217) · Advanced · Course · 1 - 3 Months