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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • U

    University of Michigan

    Learning Experience Design: Orientation to the Profession

    Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design, Design Thinking, Education Software and Technology, Professional Development, Human Centered Design, Diversity Awareness, Digital pedagogy, Diversity Equity and Inclusion Initiatives, Personal Development, Collaboration

    4.7 stars, 90 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (90) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Innovation for Entrepreneurs: From Idea to Marketplace

    Skills you'll gain: Value Propositions, Business Modeling, Strategic Thinking, Market Analysis, Market Research, People Development, User Research, Market Intelligence, User Feedback, Target Market, Target Audience

    4.6 stars, 708 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (708) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Virginia

    Customer-Centric IT Strategy

    Skills you'll gain: IT Management, Technology Strategies, Information Technology, Business Strategy, Cyber Risk, Cyber Security Strategy, Design Thinking, Process Design, AI Enablement, Large Language Modeling, Threat Management, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Technical Communication, Customer experience improvement

    4.6 stars, 677 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (677) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    Agentic AI with LangChain and LangGraph

    Skills you'll gain: LangGraph, AI Workflows, Agentic Workflows, AI Orchestration, Generative AI Agents, Agentic systems, LangChain, LLM Application, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Prompt Patterns, Retrieval-Augmented Generation, Tool Calling, Responsible AI, Risking, Context Management, Software Development, Python Programming, Data Science

    4.6 stars, 114 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (114) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Public Health Perspectives on Sustainable Diets

    Skills you'll gain: Sustainable Development, Sustainable Systems, Water Sustainability, Nutrition and Diet, Food and Beverage, Nutrition Education, Public Health, Environmental Issue, Public Health and Disease Prevention, Environment and Resource Management, Health Disparities, Systems Thinking, Climate Change Adaptation, Climate Change Mitigation

    4.8 stars, 194 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (194) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    SketchUp: how to start modelling simple 3D objects

    Skills you'll gain: 3D Modeling, SketchUp (3D Modeling Software), Computer Graphics, Visualization (Computer Graphics), Design Software, Product Design, Graphic Design

    4.5 stars, 374 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.5 (374) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • B

    Banco Interamericano de Desarrollo

    Natural Disaster and Climate Change Risk Assessment

    Skills you'll gain: Failure Analysis, Risk Analysis, Risk Modeling, Feasibility Studies, Failure Mode And Effects Analysis, Risk Management, Hazard Analysis, Project Risk Management, Governance Risk Management and Compliance, Risk Mitigation, Risk Management Framework, Analysis, Mitigation, Disaster Recovery, Key Performance Indicators (KPIs), Financial Analysis, Cost Benefit Analysis, Governance, Resilience, Environment

    4.6 stars, 369 reviews, Advanced, Specialization, 1 - 3 Months

    ★ 4.6 (369) · Advanced · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Politecnico di Milano

    Ethics of Artificial Intelligence

    Skills you'll gain: AI literacy, Responsible AI, Social Impact, Decision Intelligence

    4.8 stars, 329 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (329) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    Universidad Nacional Autónoma de México

    Tecnología musical con software libre

    Skills you'll gain: Music Theory, Music, Open Source Technology, Media Production, Musical Composition, Digital Signal Processing, Music History, Electronic Hardware, Electronic Components, Post-Production, Electronics, Digital Communications, Aesthetics, Hardware Design, Multimedia, Collaborative Software, Patch Management, Embedded Systems, System Configuration, Algorithms

    4.8 stars, 268 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.8 (268) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Arizona State University

    Materials Science for Technological Application

    Skills you'll gain: Materials science, Failure Analysis, Semiconductors, Manufacturing Processes, Mechanical Engineering, Chemical Engineering, Chemistry, Engineering, Structural Analysis, Production Process, Laboratory Testing, Mechanics, Physical Science, Process Engineering, Engineering Calculations, Engineering Analysis, Reliability, Technical Standard

    4.7 stars, 298 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (298) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Google Slides

    Skills you'll gain: Presentations, Google Workspace, Productivity Software, Sales Presentations, Business Communication, Version Control, Collaborative Software, Document Management, Multimedia, Data Sharing, Role-Based Access Control (RBAC), Data Import/Export

    4.7 stars, 285 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (285) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    IBM

    Machine Learning Capstone

    Skills you'll gain: Exploratory Data Analysis, Unsupervised Learning, Supervised Learning, Applied Machine Learning, Predictive Modeling, Data Presentation, Machine Learning, Collaborative Software, Data Analysis, Predictive Analytics, Technical Communication, Machine Learning Algorithms, Statistical Analysis, Scikit Learn (Machine Learning Library), Keras (Neural Network Library), Descriptive Statistics, Regression Analysis, Python Programming, Text Mining, Artificial Neural Networks

    4.7 stars, 217 reviews, Advanced, Course, 1 - 3 Months

    ★ 4.7 (217) · Advanced · Course · 1 - 3 Months

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular technical support courses

  • Learning Experience Design: Orientation to the Profession: University of Michigan
  • Innovation for Entrepreneurs: From Idea to Marketplace: University of Maryland, College Park
  • Customer-Centric IT Strategy: University of Virginia
  • Agentic AI with LangChain and LangGraph: IBM
  • Public Health Perspectives on Sustainable Diets: Johns Hopkins University
  • SketchUp: how to start modelling simple 3D objects: Coursera
  • Natural Disaster and Climate Change Risk Assessment: Banco Interamericano de Desarrollo
  • Ethics of Artificial Intelligence: Politecnico di Milano
  • Tecnología musical con software libre: Universidad Nacional Autónoma de México
  • Materials Science for Technological Application: Arizona State University

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