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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    Saïd Business School, University of Oxford

    Generative and Agentic AI

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Agentic systems, OpenAI, ChatGPT, AI Workflows, AI Product Strategy, Large Language Modeling, Artificial Intelligence, Model Evaluation, Responsible AI, AI Security, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    76 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Human Resources Management Essentials

    Skills you'll gain: Organizational Change, Change Management, Performance Review, Human Resource Policies, Recruitment, Smart Goals, Employee Performance Management, Employee Engagement, Diversity and Inclusion, Interviewing Skills, Human Resources, Human Resource Management, Organizational Structure, Employee Onboarding, Health Care Administration, Internal Communications, Labor Law

    4.7
    Rating, 4.7 out of 5 stars
    ·
    86 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Saïd Business School, University of Oxford

    Foundations of Sustainability and ESG

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Stakeholder Engagement, Sustainable Business, Governance, Business Metrics, Sustainable Development, Sustainability Reporting, Business Reporting, Stakeholder Management, Environmental Issue, Stakeholder Analysis, Business Ethics, Corporate Strategy, Investment Management, Community Development, Investments, Risk Management, Diversity and Inclusion, Climate Change Mitigation

    4.7
    Rating, 4.7 out of 5 stars
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    55 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Snowflake

    Introduction to Modern Data Engineering with Snowflake

    Skills you'll gain: Data Engineering, Data Pipelines, Data Transformation, Extract, Transform, Load, Data Integration, Data Warehousing, Software Development Tools, Data Import/Export, Stored Procedure, SQL, Data Analysis, GitHub, Microsoft Visual Studio, Command-Line Interface

    4.8
    Rating, 4.8 out of 5 stars
    ·
    129 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan

    Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Business Development, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    182 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Analyze Website Visitors with Google Analytics Segments

    Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Customer Insights, Analysis, Target Audience, Marketing

    4.5
    Rating, 4.5 out of 5 stars
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    126 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
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    E

    Erasmus University Rotterdam

    Serious Gaming

    Skills you'll gain: Game Design, Persuasive Communication, Driving engagement, Case Studies, Culture, Augmented and Virtual Reality (AR/VR), Research, Simulations, Psychology, Program Evaluation, Emerging Technologies, Social Sciences

    4.6
    Rating, 4.6 out of 5 stars
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    371 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    IIT Bombay

    Design Thinking and Innovation

    Skills you'll gain: Design Thinking, User Research, Prototyping, Human Centered Design, Product Design, Sustainable Business, Innovation, Brainstorming, Creative Thinking, Empathy, User Feedback, Product Development, Customer experience improvement, Case Studies, Collaboration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    64 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Effective Sales – An Overview

    Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Business Strategy, Cross-Functional Collaboration, Customer Relationship Building, Key Performance Indicators (KPIs), Goal Setting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    287 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Salesforce Admin Certification Preparation

    Skills you'll gain: Data Management, Security Controls

    3.9
    Rating, 3.9 out of 5 stars
    ·
    65 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    SQL Fundamentals for Data Analysts

    Skills you'll gain: SQL, Databases, Data Manipulation, Data Analysis, Data Cleansing, Relational Databases, Data Access, Data Synthesis, Query Languages, Data Warehousing, Data Transformation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    Status: AI skills
    AI skills
    D

    DeepLearning.AI

    Fast Prototyping of GenAI Apps with Streamlit

    Skills you'll gain: Application Deployment, Cloud Deployment, Generative AI, Prompt Engineering, Prototyping, Agile Product Development, Retrieval-Augmented Generation, Application Development, Interactive Design, User Interface (UI), Data Integration

    3.9
    Rating, 3.9 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Generative and Agentic AI: Saïd Business School, University of Oxford
  • Human Resources Management Essentials: Johns Hopkins University
  • Foundations of Sustainability and ESG: Saïd Business School, University of Oxford
  • Introduction to Modern Data Engineering with Snowflake: Snowflake
  • Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan: Michigan State University
  • Analyze Website Visitors with Google Analytics Segments: Coursera
  • Serious Gaming: Erasmus University Rotterdam
  • Design Thinking and Innovation: IIT Bombay
  • Effective Sales – An Overview: Fundação Instituto de Administração
  • Salesforce Admin Certification Preparation: LearnKartS

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