Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Command-Line Interface, Network Security, Operating Systems, Information Technology Operations, Network Support, Mac OS, Security Controls, Microsoft Windows, Information Systems Security, System Configuration, Mobile Security, System Support, Linux, Network Troubleshooting, Technical Support, Software Installation, Help Desk Support, Firewall, Malware Protection, Encryption
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Digital Transformation, Customer experience strategy (CX), Business Transformation, Data-Driven Decision-Making, Internet Of Things, Cloud Computing, Automation, Cloud Storage, Business Analytics, Technology Strategies, Data Ethics, Cloud Infrastructure, Customer Insights, AI Personalization, Business Process Automation, Emerging Technologies, Responsible AI, Business Modeling, Cybersecurity, Law, Regulation, and Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Databricks, CI/CD, Apache Spark, Microsoft Azure, Data Governance, Data Lakes, Data Architecture, Integration Testing, Continuous Integration, Continuous Deployment, Data Infrastructure, Real Time Data, Data Integration, Data Pipelines, IT Automation, Data Management, Automation, Data Storage, Metadata Management, File Systems
Intermediate · Specialization · 1 - 3 Months

AI CERTs
Skills you'll gain: AI Personalization, Digital Transformation, AI Product Strategy, User Interface and User Experience (UI/UX) Design, Experience Design, Persona (User Experience), User Experience Design, User Experience, User Centered Design, User Interface (UI), UI/UX Research, Artificial Intelligence, Design Research, Wireframing, Design Reviews, User Story, Prototyping, Responsible AI, Presentations, Prompt Patterns
Advanced · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Interactive Design, Usability Testing, Design Thinking, User Experience, Experience Design, Prototyping, User Experience Design, Interaction Design, Visual Storytelling, Storytelling, Usability, Human Centered Design, Design Reviews, Ideation
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Issue, Solution Design, Sustainable Development, Design Thinking, Business Planning, Human Centered Design, Sustainable Business, Innovation, Entrepreneurship, Economic Development, Needs Assessment, Business Development, Consumer Behaviour, Market Analysis, Market Research, Market Dynamics, Cultural Sensitivity
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Studies, Leadership Development, Health Care Administration, Managed Care, Medical Management, Hospital Experience, Organizational Structure, Health Administration, Health Care, Value-Based Care, Primary Care, Care Coordination, Payment Systems, Home Health Care, Medicare, Health Policy, Patient-centered Care, Hospice
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Migration, Cloud Storage, Data Management, Data Integration, Data Storage, Data Infrastructure, Data Storage Technologies, Data Architecture, Data Security, File Systems, Data Loss Prevention
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Warehousing, MongoDB, IBM Cognos Analytics, Extract, Transform, Load, NoSQL, Apache Spark, IBM DB2, Big Data, Dashboard Creation, Data Integration, Dashboard, Business Intelligence, Database Architecture and Administration, PySpark, Data Pipelines, Analytics, Databases, Relational Databases, SQL, Python Programming
Advanced · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Entry, Business Reporting, Data Cleansing, Data Visualization, Data Management, Data Maintenance, Auditing, Analytics, Data Validation, Data Integrity
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Supply Chain, Supply Chain Planning, Supply Chain Management, Supply Chain Systems, Strategic Sourcing, Logistics, Procurement, Logistics Management, Supplier Management, Corporate Sustainability, Sustainable Business, Risk Management, Risk Analysis, Business Technologies, Risk Mitigation, Sustainable Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: Negotiation, Active Listening, Rapport Building, Interpersonal Communications, Goal Setting, Trustworthiness, Communication, Influencing, Expectation Management, Emotional Intelligence
Mixed · Course · 1 - 4 Weeks