Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies
Mixed · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Robotics, Automation, Artificial Intelligence, Manufacturing and Production, Engineering, Data Ethics, Electrical Engineering, Computer Vision, Control Systems, Biomedical Engineering, Computer Programming
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management (CRM) Software, Sales Development, Customer Relationship Management, Sales, Sales Training, General Sales Practices, Sales Presentation, Sales Pipelines, Sales Strategy, Closing (Sales), Process Mapping, Business Software, Sales Enablement, Customer Relationship Building, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Operating Systems, Network Security, Microsoft Windows, Command-Line Interface, Systems Administration, System Support, Unix, Mac OS, System Configuration, Unix Commands, Network Troubleshooting, Linux, Firewall, Information Technology, Software Installation, Technical Support, Help Desk Support, Malware Protection, Mobile Security, Encryption
Intermediate · Course · 1 - 3 Months

Edureka
Skills you'll gain: Power BI, Data Visualization, Data Analysis Expressions (DAX), Matplotlib, Plotly, Data Analysis, Exploratory Data Analysis, Seaborn, SQL, Pandas (Python Package), Probability & Statistics, Regression Analysis, Machine Learning, Statistical Hypothesis Testing, Python Programming, Data Transformation, Feature Engineering, Data Integration, NumPy, Web Scraping
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Instagram, Target Market, Social Media Marketing, Social Media, Customer Engagement, Brand Strategy, Social Media Content, Business Marketing, Storytelling, Drive Engagement, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Generative AI, Matplotlib, Plotly, Data Ethics, Data Visualization, Data Cleansing, Data Manipulation, Exploratory Data Analysis, Pandas (Python Package), Data Transformation, Interactive Data Visualization, Data Visualization Software, Data Storytelling, Data Analysis, Scikit Learn (Machine Learning Library), Jupyter, Python Programming, Machine Learning, Model Evaluation
Beginner · Course · 1 - 3 Months

Skills you'll gain: DevOps, CI/CD, Cloud Deployment, User Story, Microservices, OpenShift, Application Deployment, Continuous Integration, Cloud-Native Computing, Code Review, Kubernetes, Test Driven Development (TDD), Scrum (Software Development), Agile Methodology, Sprint Planning, Containerization, Restful API, Flask (Web Framework), Docker (Software), Cloud Computing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Marketing Automation, Marketing Analytics, Digital Marketing, Predictive Analytics, MarTech, Advanced Analytics, Predictive Modeling, Analytics, Marketing, Marketing Strategies, Customer Analysis, Digital Advertising, Marketing Channel, Data Analysis, Natural Language Processing, Automation, Data Ethics, Business Ethics, Video Production, Machine Learning
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: White-Box Testing, Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Development, Software Engineering, Unified Modeling Language, System Testing, Integration Testing, User Acceptance Testing (UAT), Unit Testing, Secure Coding, Test Case, Requirements Analysis, Waterfall Methodology, Agile Methodology, Project Management
Intermediate · Course · 1 - 3 Months

Indian School of Business
Skills you'll gain: Financial Planning, Tax Planning, Wealth Management, Income Tax, Insurance, General Finance, Financial Management, Investments, Financial Market, Loans, Budgeting, Risk Management, Goal Setting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Peer Review, Project Management, Project Management Life Cycle, Agile Project Management, Project Risk Management, Project Portfolio Management, Project Closure, Project Controls, Work Breakdown Structure, User Story, Backlogs, Sprint Planning, Scrum (Software Development), Project Planning, Project Documentation, Project Performance, Management Reporting, Risk Management, Recruitment, Leadership
Advanced · Course · 1 - 3 Months