IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic systems, LLM Application, Tool Calling, OpenAI, Prompt Engineering, Application Development, Prototyping, Software Documentation, File Management
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

The University of Hong Kong
Skills you'll gain: Dental Procedures, Dentistry, Treatment Planning, Surgical Suturing, Oral and Dental Care, Patient Evaluation, Surgery, Dental Instruments, Medical Equipment and Technology, Biology, Radiography, Patient Communication, Radiology, Risk Analysis
Mixed · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Motivational Interviewing, Psychological Evaluations, Cognitive Behavioral Therapy, Mental Health Diseases and Disorders, Mental Health Therapies, Behavioral Health, Mental and Behavioral Health, Psychiatry, Psychotherapy, Clinical Psychology, Mental Health, Cultural Diversity, Psychiatric Assessments, Psychology, Experimentation, Health Education, Interpersonal Communications, Culture, Clinical Assessment, Goal Setting
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Stormwater Management, Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Sustainable Architecture, Public Works, Environmental Engineering, Transportation Operations, Landscape Architecture, Civil Engineering, Case Studies, Water Sustainability, Building Design, Economic Development, Land Management, Sustainable Design, Sustainable Technologies, Environmental Science
Intermediate · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Clinical Data Management, Extract, Transform, Load, Data Modeling, Tidyverse (R Package), R Programming, Data Manipulation, Predictive Modeling, Database Design, Google Cloud Platform, Clinical Informatics, Intensive Care Unit, Data Ethics, Data Quality, Risk Modeling, Data Warehousing, Natural Language Processing, Predictive Analytics, Bioinformatics, Informatics, Text Mining
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Microsoft Outlook, Productivity Software, Collaborative Software, Workflow Management, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Business Process Automation, Artificial Intelligence, Identity and Access Management, Data Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation
Intermediate · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Feature Engineering, Data Ethics, Clinical Research, Clinical Data Management, Health Informatics, Unstructured Data, Health Care, Data Mining, Electronic Medical Record, Data Transformation, Data Collection, Text Mining, Data Processing, Medical Imaging
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Electrical Systems, Building Codes, Electrical Wiring, Construction Inspection, HVAC, Building Design, Basic Electrical Systems, Electrical Power, Engineering Calculations, Architectural Design, System Requirements, Electrical Safety, Mechanical Design, Energy and Utilities, Architectural Engineering, Land Development, Semiconductors, Cost Benefit Analysis, Design Reviews, Submittals (Construction)
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Tax Preparation, Tax Returns, Income Tax, Payroll Tax, Tax, Tax Laws, Payroll, Revenue Recognition, Expense Management, Compensation and Benefits
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Analysis, Business Analytics, Business Requirements, Requirements Analysis, Systems Analysis, Business Process Modeling, Technology Strategies, Microsoft Excel, Project Management, Stakeholder Management, Stakeholder Communications, Change Management
Beginner · Course · 1 - 4 Weeks