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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • A

    Akamai Technologies, Inc.

    Operating Systems Fundamentals

    Skills you'll gain: Linux, Linux Administration, File Systems, Operating System Administration, Linux Commands, Operating Systems, User Accounts, OS Process Management, User Provisioning, File Management, Unix Shell, Shell Script, System Software, System Configuration, Authorization (Computing), Command-Line Interface, Open Source Technology, grep, Systems Administration

    4.7 stars, 163 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (163) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    Stanford Online

    AI in Healthcare Capstone

    Skills you'll gain: Model Deployment, Health Informatics, Model Evaluation, Clinical Data Management, Healthcare Ethics, Model Training, Responsible AI, Model Optimization, Artificial Intelligence and Machine Learning (AI/ML), Data Collection, Applied Machine Learning, Health Information Management, Health Care Procedure and Regulation, Data Ethics, Machine Learning Software, Machine Learning, Patient-centered Care, Artificial Intelligence, Fine-tuning, Performance Tuning

    4.7 stars, 328 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (328) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    Infosec

    Digital Forensics Concepts

    Skills you'll gain: Digital Forensics, grep, Network Protocols, General Networking, Record Keeping, Data Storage, Data Integrity, File Management, Ethical Standards And Conduct, Encryption, Data Validation, Technical Documentation

    4.7 stars, 272 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (272) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    Stanford Online

    Supporting Families and Caregivers

    Skills you'll gain: Hospice, Parent Communication, Family Support, Caregiving, Patient Education and Support, Pain Management, Child Welfare, Pediatrics, Patient Advocacy, Nursing and Patient Care, Patient-centered Care, Medical Social Work, Working With Children, Psychosocial Assessments, Child Health, Patient Communication, Child Development, Community and Social Work, Social Work, Clinical Assessment

    4.5 stars, 45 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (45) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • D

    Duke University

    Managing Machine Learning Projects

    Skills you'll gain: MLOps (Machine Learning Operations), Data Management, Model Training, Data Quality, Model Deployment, Data Preprocessing, Application Lifecycle Management, Technical Management, Applied Machine Learning, Project Management, Machine Learning, Data Cleansing, Model Evaluation, Data Pipelines, Technical Design, Software Development Methodologies, Technology Solutions, Systems Design, Data Collection, Data Science

    4.8 stars, 403 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (403) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • G

    Google

    Grow as a Manager

    Skills you'll gain: Management Training And Development, Leadership and Management, Lifelong Learning, Leadership, Growth Mindedness, Team Motivation, AI Enablement, AI literacy

    4.8 stars, 204 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (204) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Essential Manager Skills

    Skills you'll gain: Delegation Skills, Milestones (Project Management), Team Performance Management, Productivity, Microsoft Project, Accountability Frameworks, Team Motivation, Management Training And Development, Timelines, Accountability, Project Management, Conflict Management, Team Leadership, Stakeholder Communications, Culture Transformation, Lean Methodologies, Time Management, Kanban Principles, Constructive Feedback, Smart Goals

    4.5 stars, 212 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.5 (212) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Fundraising and Development Foundations

    Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Grant Writing, Philanthropy, Proposal Development, Grant Applications, Ethical Standards And Conduct, Business Ethics, Proposal Writing, Business Writing, Campaign Management, Relationship Management, Campaign Planning, Stakeholder Management, Prospecting and Qualification, Goal Setting, Drive Engagement

    4.7 stars, 338 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (338) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Vital Skills for Data Science

    Skills you'll gain: Data Ethics, Data Visualization, Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), Data Security, Data Presentation, User Centered Design, Technical Communication, Cybersecurity, Healthcare Ethics, Cyber Attacks, Usability, Statistical Reporting, Computer Security, Data Storytelling, Ethical Standards And Conduct, Medical Science and Research, Information Privacy, Analysis

    4.3 stars, 134 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.3 (134) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • U

    University of Colorado System

    Hacking and Patching

    Skills you'll gain: Penetration Testing, Exploit development, Metasploit, Application Security, Security Testing, Vulnerability Scanning, Cyber Security Assessment, Brute-force attacks, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Memory Management, Amazon Web Services, Amazon Elastic Compute Cloud, Operating Systems, Data Validation

    4 stars, 279 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4 (279) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado System

    Medical Emergencies: CPR, Toxicology, and Wilderness

    Skills you'll gain: Medical Emergency, Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator, Emergency Medical Services, Emergency Medicine, Life Support, First Aid, Defibrillation, Patient Advocacy, Acute Care, Mental and Behavioral Health, Nephrology, Airway Management, Pharmacology, Patient-centered Care, Patient Evaluation, Psychosocial Assessments, Clinical Assessment, Physiology, Substance Abuse

    4.8 stars, 546 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (546) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Alberta

    Problem Solving, Python Programming, and Video Games

    Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Software Quality (SQA/SQC), Problem Solving, Programming Principles, Computer Programming, Program Development, Algorithms, Python Programming, Computer Science, Debugging, Test Planning, Functional Testing, Other Programming Languages

    4.3 stars, 238 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.3 (238) · Beginner · Course · 1 - 3 Months

    Category: Free
    Free
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In summary, here are 10 of our most popular technical support courses

  • Operating Systems Fundamentals: Akamai Technologies, Inc.
  • AI in Healthcare Capstone: Stanford Online
  • Digital Forensics Concepts: Infosec
  • Supporting Families and Caregivers: Stanford Online
  • Managing Machine Learning Projects: Duke University
  • Grow as a Manager: Google
  • Essential Manager Skills: Coursera
  • Fundraising and Development Foundations: University of California, Davis
  • Vital Skills for Data Science: University of Colorado Boulder
  • Hacking and Patching: University of Colorado System

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