Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Starweaver
Skills you'll gain: Responsible AI, Technology Roadmaps, Organizational Change, Stakeholder Engagement, Change Management, Google Gemini, Anthropic Claude, Business Strategy, Strategic Leadership, Business Leadership, ChatGPT, Business Transformation, Technology Strategies, Digital Transformation, Leadership, Generative AI, Initiative and Leadership, Organizational Skills, Communication Strategies, Communication
Beginner · Specialization · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Virtual Teams, Conflict Management, Telecommuting, Trustworthiness, Interpersonal Communications, Team Leadership, Collaboration, Collaborative Software, Leadership, Team Building, Productivity, Social Skills, Rapport Building, Communication, Leadership Development, Relationship Building, Team Performance Management, People Management, Meeting Facilitation, Constructive Feedback
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, Generative AI Agents, Data Integration, Data Strategy, Business Planning, Business Analysis, Data Quality, Technology Roadmaps, Business Solutions, Business Strategy, Stakeholder Communications, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Oral Expression, Non-Verbal Communication, Learning Theory, Storytelling, Education Software and Technology, Human Learning, Motivational Interviewing, Conflict Management, Interpersonal Communications, Technical Communication, Education and Training, Media and Communications, Driving engagement, Teaching, Persuasive Communication, De-escalation Techniques, Writing, Scientific Methods, Rapport Building, Diversity Awareness
Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Personal Integrity, Organizational Skills, Active Listening, Literacy, Communication, Higher Education, Interpersonal Communications, Student Engagement, Blended Learning
Beginner · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: SketchUp (3D Modeling Software), 3D Modeling, Computer-Aided Design, Visualization (Computer Graphics), 3D Assets, Design Software, Computer Graphic Techniques, Architectural Design
Mixed · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Education Software and Technology, Learning Management Systems, Design Strategies, Software Design, Systems Analysis, User Centered Design, Requirements Analysis, Virtual Environment, Quality Assurance, Technology Strategies, Digital Communications, Technical Writing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Team Oriented, Product Management, Product Planning, Product Lifecycle Management, Timelines, Project Management Software, Project Management
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Performance Metric, Artificial Intelligence, Strategic Leadership, Responsible AI, Strategic Decision-Making, Data Quality, MLOps (Machine Learning Operations), Applied Machine Learning, Machine Learning, Algorithms, Artificial Neural Networks, Data Validation, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements
Intermediate · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Standard Accounting Practices, Accounting, Financial Statements, General Accounting, Financial Reporting, Bookkeeping, Generally Accepted Accounting Principles (GAAP), Financial Accounting, International Financial Reporting Standards, Income Statement, Balance Sheet
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Risk Management, Continuous Monitoring, Operational Risk, Threat Management, Intrusion Detection and Prevention, Business Risk Management, Cyber Risk, Vulnerability Management, Security Controls, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Compliance Management, Security Information and Event Management (SIEM), Technical Communication, Network Monitoring, Network Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Technical Documentation, Technical Communication, Technical Writing, Document Management, Code Review
Beginner · Guided Project · Less Than 2 Hours