• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • P

    Politecnico di Milano

    Platform Thinking: Innovation in digital business models era

    Skills you'll gain: Data Strategy, Business Modeling, Data Ethics, Data Sharing, Innovation, Customer Data Management, Augmented and Virtual Reality (AR/VR), Market Opportunities, Data Governance, Systems Thinking, Technology Strategies, Data Management, Data-Driven Decision-Making, Product Development, Virtual Reality, Data-Driven Marketing, Entrepreneurship, Strategic Thinking, Digital Transformation, Business Transformation

    ★ 4.8 (109) · Beginner · Specialization · 3 - 6 Months

  • M

    Microsoft

    Generative AI for Data Scientists

    Skills you'll gain: Generative AI, Microsoft Copilot, Generative Model Architectures, Generative Adversarial Networks (GANs), Natural Language Processing, Data Quality, Anomaly Detection, AI literacy, Data Storytelling, Responsible AI, Data Visualization, Data Ethics, Data-Driven Decision-Making, Data Presentation, Data Pipelines, Data Cleansing, Data Visualization Software, Data Preprocessing, Data Science, Critical Thinking

    ★ 4.6 (71) · Beginner · Specialization · 1 - 3 Months

  • A

    Alex Genadinik

    Ecommerce: Sales Copywriting, Sell On Your Website Or Amazon

    Skills you'll gain: Overcoming Objections, Price Negotiation, Prompt Engineering, Contract Negotiation, Shipping and Receiving, Advertising, Vibe coding, Closing (Sales), Copywriting, B2B Sales, Generative AI Agents, Product Promotion, Product Strategy, Brand Strategy, Branding, Order Management, Marketing Materials, Rapport Building, Marketing Psychology, Customer Retention

    ★ 4.1 (10) · Beginner · Specialization · 3 - 6 Months

  • M

    Microsoft

    Analysis and Visualization of Data with Power BI

    Skills you'll gain: Dashboard Creation, Dashboard, Power BI, Data Presentation, Data Visualization Software, Data Storytelling, Data Visualization, Interactive Data Visualization, Advanced Analytics, Data Analysis, Data Sharing, Statistical Analysis

    ★ 4.8 (24) · Beginner · Course · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    Supply Chain of Agriculture

    Skills you'll gain: Land Management, Supply Chain, Food and Beverage, Environmental Issue, Supply Chain Systems, Transportation, Supply Chain, and Logistics, Supply Chain Management, Supply Chain Planning, Production Process, Production Planning, Supply And Demand, Production Management, Environment and Resource Management, Market Dynamics, Economics, Resource Utilization, Technology Solutions, Consumer Behaviour, Emerging Technologies

    ★ 4.8 (46) · Intermediate · Course · 1 - 4 Weeks

  • L

    L&T EduTech

    VLSI Chip Design and Simulation with Electric VLSI EDA Tool

    Skills you'll gain: Electronic Systems, Electronic Hardware, Electronics, Hardware Design, Electronics Engineering, Electrical and Computer Engineering, Microarchitecture, Electrical Engineering, Computer Architecture, Schematic Diagrams, Semiconductors, Electronic Components, Diagram Design, Low Voltage, Simulation and Simulation Software, Verification And Validation, Computational Logic, Software Installation

    ★ 4.5 (39) · Intermediate · Course · 1 - 4 Weeks

  • I

    Indian School of Business

    Financial Planning

    Skills you'll gain: Financial Planning, Tax Planning, Income Tax, Insurance, Financial Management, Investments, Tax, Finance, Financial Market, Loans, Portfolio Management, Income Statement, Equities

    ★ 4.6 (66) · Beginner · Course · 1 - 3 Months

  • S

    Starweaver

    Advanced Business Analysis: Elicitation & Analysis

    Skills you'll gain: Requirements Elicitation, User Story, Business Requirements, Business Analysis, Process Modeling, Requirements Analysis, Financial Analysis, Requirements Management, Business Process Modeling, Stakeholder Engagement, Interviewing Skills, Analysis, Discussion Facilitation, Stakeholder Communications, Collaboration, Communication

    ★ 4.9 (80) · Intermediate · Course · 1 - 4 Weeks

  • I

    IBM

    Project Management Job Search, Resume, and Interview Prep

    Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Web Presence, Applicant Tracking Systems, Project Management Institute (PMI) Methodology, Negotiation, Portfolio Management, Writing and Editing, Verbal Communication Skills

    ★ 4.8 (112) · Beginner · Course · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    Global Impact: Cultural Psychology

    Skills you'll gain: Branding, Diversity Marketing, Brand Strategy, Global Marketing, Marketing Psychology, Consumer Behaviour, Brand Management, Cultural Responsiveness, Cultural Diversity, Brand Awareness, Cultural Sensitivity, Culture, Intercultural Competence, Market Opportunities, Strategic Marketing, Marketing Strategies, Marketing

    ★ 4.7 (185) · Beginner · Course · 1 - 4 Weeks

  • I

    Indian Institute for Human Settlements

    The Art and Science of Economic Policy

    Skills you'll gain: Economics, Policy, and Social Studies, Policy Development, Public Policies, Economic Development, Policy Analysis, Financial Policy, Behavioral Economics, Political Sciences, Economics, Supply And Demand, Market Dynamics, Public Affairs, Competitive Analysis, Governance, Program Implementation, Decision Making

    ★ 4.7 (121) · Beginner · Course · 1 - 3 Months

  • I

    IE Business School

    Marketing Strategy Capstone Project

    Skills you'll gain: Market Research, Market Analysis, Peer Review, Case Studies, Marketing Planning, Marketing Management, Marketing Strategies, Strategic Marketing, Marketing, Hospitality Management, Consumer Behaviour, Marketing Strategy and Techniques, Marketing Effectiveness, Plan Execution, Target Market, Competitive Analysis, Value Propositions, Business

    ★ 4.7 (121) · Beginner · Course · 1 - 3 Months

1…141142143…429

In summary, here are 10 of our most popular customer insights courses

  • Platform Thinking: Innovation in digital business models era: Politecnico di Milano
  • Generative AI for Data Scientists: Microsoft
  • Ecommerce: Sales Copywriting, Sell On Your Website Or Amazon: Alex Genadinik
  • Analysis and Visualization of Data with Power BI: Microsoft
  • Supply Chain of Agriculture: University of Illinois Urbana-Champaign
  • VLSI Chip Design and Simulation with Electric VLSI EDA Tool: L&T EduTech
  • Financial Planning: Indian School of Business
  • Advanced Business Analysis: Elicitation & Analysis: Starweaver
  • Project Management Job Search, Resume, and Interview Prep: IBM
  • Global Impact: Cultural Psychology: University of Illinois Urbana-Champaign

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok