Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

University of Leeds
Skills you'll gain: Engineering Design Process, Engineering Management, Requirements Elicitation, Product Lifecycle Management, Problem Solving, Product Design, Product Development, Engineering Practices, New Product Development, Product Requirements, Conceptual Design
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Responsible AI, Generative AI, Prompt Engineering, Amazon Bedrock, AWS SageMaker, AI Workflows, Agentic systems, AI Enablement, AI Product Strategy, Generative AI Agents, Amazon Web Services, AI Orchestration, Application Programming Interface (API), Application Development, Model Deployment, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, LLM Application, Solution Architecture, Data Management
Beginner · Professional Certificate · 1 - 3 Months

Simplilearn
Skills you'll gain: Social Media Marketing, Social Media Management, Social Media Strategy, Social Media Campaigns, Marketing Strategies, Brand Management, Campaign Management, Marketing, Instagram, Content Creation, Performance Analysis, Email Marketing, Marketing Analytics, Web Analytics, Digital Marketing, Marketing Psychology, Customer Relationship Management, UI/UX Strategy, Digital Advertising, Marketing Strategy and Techniques
Beginner · Specialization · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Nutrition and Diet, Nutrition Education, Food and Beverage, Health Promotion, Public Health and Disease Prevention, Public Health, Adaptability, Community Health, Child Health, Environmental Issue, Clinical Trials
Mixed · Course · 1 - 3 Months

ISC2
Skills you'll gain: Network Security, Cybersecurity, Cyber Attacks, Infrastructure Security, Threat Detection, Computer Networking, Data Centers, General Networking, Threat Management, Network Planning And Design, Firewall, Network Protocols, Cloud Computing, TCP/IP, Encryption
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Pipelines, Closing (Sales), Customer Retention, Sales Process, Prospecting and Qualification, Lead Generation, Customer Relationship Management, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Data Visualization, Spreadsheet Software, Data Presentation, Data Analysis, Data Visualization Software, Business Analytics, Productivity Software, Business Analysis, Data Manipulation, Descriptive Statistics, Analysis, Statistics, Excel Formulas, Data Cleansing, Mathematical Software
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Cost Estimation, Environmental Social And Corporate Governance (ESG), Capital Budgeting, Budgeting, Cost Benefit Analysis, Project Risk Management, Risk Analysis, Income Statement, Financial Modeling, Project Estimation, Investment Management, Balance Sheet, Risk Management, Financial Reporting, Financial Forecasting, Project Finance, Finance
Build toward a degree
Beginner · Specialization · 3 - 6 Months

École Nationale des Ponts et Chaussées
Skills you'll gain: Petroleum Industry, Sustainable Engineering, Environmental Engineering, Oil and Gas, Environment Health And Safety, Construction Engineering, Civil Engineering, Occupational Safety and Health Administration (OSHA), Safety Assurance, Transportation Operations, Sustainable Design, Energy and Utilities, Materials science, Construction, Chemical Engineering, Technical Standard, Chemistry, Production Process, Performance Testing, Manufacturing Processes
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blogs, Content Management Systems, Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Content
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Unsupervised Learning, Microsoft Azure, Applied Machine Learning, MLOps (Machine Learning Operations), Regression Analysis, Predictive Modeling, Machine Learning, No-Code Development, Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Artificial Intelligence, Classification Algorithms, Supervised Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Customer Analysis, Data Visualization, Data Presentation, Microsoft PowerPoint, Target Audience, Business Consulting, Microsoft Excel, Data Storytelling, Business Analysis, Data Analysis, Pivot Tables And Charts, Dashboard, Constructive Feedback
Beginner · Course · 1 - 3 Months