Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Keller Williams
Skills you'll gain: Administrative Support, Office Management, Real Estate, Organizational Skills, Real Estate Transactions, Business Planning, Business Management, Financial Planning, Professional Networking, Law, Regulation, and Compliance, Compliance Management, Vendor Relationship Management, Goal Setting, Business Economics
Beginner · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Prompt Engineering, Generative AI, Agentic systems, LLM Application, ChatGPT, AI Product Strategy, Large Language Modeling, Artificial Intelligence, Responsible AI, Business Workflow Analysis, Decision Making, Content Creation
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Agile Project Management, Agile Methodology, Project Management Life Cycle, Scaled Agile Framework, Collaborative Software, Business Transformation, Kanban Principles, Project Management Institute (PMI) Methodology, Team Performance Management, Project Management, Organizational Development, Change Management, Team Building, Sprint Retrospectives, Lean Methodologies, Virtual Teams, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Object Oriented Design, Unified Modeling Language, JUnit, Object Oriented Programming (OOP), Test Driven Development (TDD), Software Design Patterns, Java, Unit Testing, Software Testing, Java Programming, Software Engineering, Application Design, User Interface and User Experience (UI/UX) Design, Software Design, Software Architecture, API Design, Model View Controller, Software Development, Systems Analysis, Databases
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Storyboarding, Canva (Software), Storytelling, Marketing Design, Content Creation, Presentations, Marketing Materials, Dashboard, Collaborative Software, Graphic Design, Marketing, User Accounts, Business
Intermediate · Guided Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Value-Based Care, Health Informatics, Care Coordination, Analytics, Health Care Administration, Data Analysis, Health Policy, Interoperability, Data Ethics, Health Care, Health Information Management, Health Technology, Patient-centered Care, Chronic Diseases, Telehealth, Predictive Modeling
Beginner · Course · 1 - 3 Months

Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Kubernetes, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Scalability, Application Security, Cloud-Native Computing, Security Controls, System Monitoring, Application Deployment, Patch Management, Proxy Servers, Restful API, Data Security, Network Troubleshooting, Configuration Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Network Monitoring, Network Troubleshooting, Network Security, Incident Response, Anomaly Detection, Network Analysis, Cyber Security Assessment, Network Protocols, Threat Detection, Technical Communication, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security, Cybersecurity, Vulnerability Assessments
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, ChatGPT, Generative AI, Application Performance Management, LLM Application, Image Analysis, Application Programming Interface (API), Multimodal Prompts, Animations, Tool Calling, Image Quality, File Management, Visualization (Computer Graphics), Computer Graphics, Generative AI Agents, Application Development, Python Programming, Computer Science
Beginner · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Warehousing, Data Quality, Data Transformation, Data Integration, Health Informatics, Relational Databases, SQL
Intermediate · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Climate Change Mitigation, Environmental Management Systems, Business Transformation, Business Strategy, Corporate Finance, Finance
Beginner · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Contract Negotiation, Cloud Security, Vendor Contracts, Contract Review, Law, Regulation, and Compliance, Service Level Agreement, Data Security, Cybersecurity
Beginner · Course · 1 - 4 Weeks