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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    K

    Keller Williams

    Manage a Real Estate Business

    Skills you'll gain: Administrative Support, Office Management, Real Estate, Organizational Skills, Real Estate Transactions, Business Planning, Business Management, Financial Planning, Professional Networking, Law, Regulation, and Compliance, Compliance Management, Vendor Relationship Management, Goal Setting, Business Economics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Saïd Business School, University of Oxford

    Generative and Agentic AI

    Skills you'll gain: Prompt Engineering, Generative AI, Agentic systems, LLM Application, ChatGPT, AI Product Strategy, Large Language Modeling, Artificial Intelligence, Responsible AI, Business Workflow Analysis, Decision Making, Content Creation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Introducción a la gestión ágil de proyectos

    Skills you'll gain: Agile Project Management, Agile Methodology, Project Management Life Cycle, Scaled Agile Framework, Collaborative Software, Business Transformation, Kanban Principles, Project Management Institute (PMI) Methodology, Team Performance Management, Project Management, Organizational Development, Change Management, Team Building, Sprint Retrospectives, Lean Methodologies, Virtual Teams, Continuous Improvement Process

    4.8
    Rating, 4.8 out of 5 stars
    ·
    120 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Object-Oriented Analysis & Design

    Skills you'll gain: Object Oriented Design, Unified Modeling Language, JUnit, Object Oriented Programming (OOP), Test Driven Development (TDD), Software Design Patterns, Java, Unit Testing, Software Testing, Java Programming, Software Engineering, Application Design, User Interface and User Experience (UI/UX) Design, Software Design, Software Architecture, API Design, Model View Controller, Software Development, Systems Analysis, Databases

    4.2
    Rating, 4.2 out of 5 stars
    ·
    11 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Create a Storyboard in Canva

    Skills you'll gain: Storyboarding, Canva (Software), Storytelling, Marketing Design, Content Creation, Presentations, Marketing Materials, Dashboard, Collaborative Software, Graphic Design, Marketing, User Accounts, Business

    4.7
    Rating, 4.7 out of 5 stars
    ·
    22 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Columbia University

    HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Administrative/IT Perspective)

    Skills you'll gain: Value-Based Care, Health Informatics, Care Coordination, Analytics, Health Care Administration, Data Analysis, Health Policy, Interoperability, Data Ethics, Health Care, Health Information Management, Health Technology, Patient-centered Care, Chronic Diseases, Telehealth, Predictive Modeling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    141 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Managing Google Cloud's Apigee API Platform for Hybrid Cloud

    Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Kubernetes, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Scalability, Application Security, Cloud-Native Computing, Security Controls, System Monitoring, Application Deployment, Patch Management, Proxy Servers, Restful API, Data Security, Network Troubleshooting, Configuration Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    57 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Network Traffic Analysis with Wireshark

    Skills you'll gain: Network Monitoring, Network Troubleshooting, Network Security, Incident Response, Anomaly Detection, Network Analysis, Cyber Security Assessment, Network Protocols, Threat Detection, Technical Communication, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security, Cybersecurity, Vulnerability Assessments

    5
    Rating, 5 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Getting Started with Generative AI API

    Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, ChatGPT, Generative AI, Application Performance Management, LLM Application, Image Analysis, Application Programming Interface (API), Multimodal Prompts, Animations, Tool Calling, Image Quality, File Management, Visualization (Computer Graphics), Computer Graphics, Generative AI Agents, Application Development, Python Programming, Computer Science

    3.9
    Rating, 3.9 out of 5 stars
    ·
    31 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Clinical Data Models and Data Quality Assessments

    Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Warehousing, Data Quality, Data Transformation, Data Integration, Health Informatics, Relational Databases, SQL

    4.2
    Rating, 4.2 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    ESSEC Business School

    Companies and climate change

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Climate Change Mitigation, Environmental Management Systems, Business Transformation, Business Strategy, Corporate Finance, Finance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    132 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Q

    Queen Mary University of London

    Cloud Computing Law: Transactions

    Skills you'll gain: Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Contract Negotiation, Cloud Security, Vendor Contracts, Contract Review, Law, Regulation, and Compliance, Service Level Agreement, Data Security, Cybersecurity

    4.9
    Rating, 4.9 out of 5 stars
    ·
    99 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Manage a Real Estate Business: Keller Williams
  • Generative and Agentic AI: Saïd Business School, University of Oxford
  • Introducción a la gestión ágil de proyectos: Tecnológico de Monterrey
  • Object-Oriented Analysis & Design: University of Colorado Boulder
  • Create a Storyboard in Canva: Coursera
  • HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Administrative/IT Perspective): Columbia University
  • Managing Google Cloud's Apigee API Platform for Hybrid Cloud: Google Cloud
  • Network Traffic Analysis with Wireshark: SkillUp
  • Getting Started with Generative AI API: Codio
  • Clinical Data Models and Data Quality Assessments: University of Colorado System

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