Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Novartis
Skills you'll gain: Drug Development, Pre-Clinical Development, Pharmacology, Laboratory Testing, Biochemical Assays, Pharmaceutical Terminology, Biochemistry, Verification And Validation, Molecular Biology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Business Priorities, Data Visualization, Marketing, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Universidad de los Andes
Skills you'll gain: Technical Analysis, Financial Trading, Financial Market, Capital Markets, Market Trend, Investments, Securities Trading, Applied Machine Learning, Performance Analysis, Return On Investment, Financial Analysis, Machine Learning Algorithms, Machine Learning, Trend Analysis, Analysis
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Object Oriented Design, Unified Modeling Language, JUnit, Object Oriented Programming (OOP), Test Driven Development (TDD), Software Design Patterns, Java, Unit Testing, Software Testing, Java Programming, Software Engineering, Application Design, User Interface and User Experience (UI/UX) Design, Software Design, Software Architecture, API Design, Model View Controller, Software Development, Systems Analysis, Databases
Intermediate · Specialization · 3 - 6 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Feasibility Studies, Risk Management, Project Risk Management, Risk Analysis, Business Risk Management, Governance, Cost Benefit Analysis, Investment Management, Prioritization, Quantitative Research, Decision Making, Public Policies
Advanced · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Docs, Version Control, Document Management, Productivity Software, Collaborative Software, Business Writing, Technical Documentation, Cloud Storage
Beginner · Course · 1 - 3 Months

Cinematic Health
Skills you'll gain: Vital Signs, Developmental Disabilities, Patient Communication, Mobility Assistance, Mental Health Diseases and Disorders, Hospice, Basic Nursing Skills, Caregiving, Cultural Sensitivity, Rehabilitation, Basic Patient Care, Patient-centered Care, Chronic Diseases, Family Support, Personal Care, Care Management, Long Term Care, Nursing Basics, Nursing Care, Patient Transfer Equipment
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Cloud Services, Cloud Solutions, Cloud Platforms, Cloud Computing, Public Cloud, Cloud Security, Network Security, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Smart Goals, Goal Setting, Interviewing Skills, Professional Networking, Workforce Development, Negotiation, Professional Development, LinkedIn, Artificial Intelligence, Planning, Machine Learning, Compensation and Benefits, Data Science, Applicant Tracking Systems, Data Analysis, Recruitment, Events and Conferences, Data Architecture, Presentations, Needs Assessment
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Visualization, Dashboard, Interactive Data Visualization, Data Presentation, Data Visualization Software, Collaborative Software, Data Sharing, Data Science, Data Analysis, Business Intelligence, Data Integration, Data Modeling, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Team Performance Management, Systems Thinking, Cognitive flexibility, Team Building, Knowledge Transfer, Innovation, Organizational Development, Organizational Effectiveness, Creative Thinking, Problem Solving, Adaptability, Decision Making, Culture
Mixed · Course · 1 - 4 Weeks