
Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication
★ 4.9 (15) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: AI Enablement, Model Evaluation, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Model Deployment, Algorithms, Data Validation, Random Forest Algorithm, Resource Utilization, System Requirements, Statistical Analysis
★ 4.8 (25) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
★ 4.4 (21) · Mixed · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Healthcare Ethics, Machine Learning, Verification And Validation, Health Technology, Model Evaluation
★ 4.6 (68) · Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Stakeholder Engagement, Environmental Social And Corporate Governance (ESG), Sustainable Development, Climate Change Adaptation, Community Development, Governance, Economic Development, Social Impact, Sustainability Standards, Environmental Policy, Policy Analysis, Case Studies
★ 4.9 (23) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
★ 4.9 (239) · Beginner · Professional Certificate · 3 - 6 Months

University of Geneva
Skills you'll gain: Infectious Diseases, Epidemiology, Health Disparities, Social Determinants Of Health, Public Health, Emergency Response, Environmental Issue, Climate Change Adaptation, Media and Communications, Neurology, Maternal Health, Diagnostic Tests, Research
★ 4.7 (115) · Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Machine Learning, Applied Machine Learning, Research, Model Evaluation, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Research Design, Data Collection, Surveys, Human Factors, Classification Algorithms, Experimentation, Data Quality, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service
★ 4.4 (30) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
★ 5 (11) · Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Cloud Infrastructure, Prompt Engineering, Google Cloud Platform, Identity and Access Management, Load Balancing, Service Level Agreement, Virtual Machines, Infrastructure As A Service (IaaS), Virtual Networking, Application Deployment, Generative AI, Kubernetes, Cloud Computing, Cloud Services, Cloud Storage, CI/CD, Cloud Computing Architecture, Microservices, Infrastructure Architecture, Terraform
★ 4.7 (11) · Intermediate · Specialization · 3 - 6 Months