• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • C

    Columbia University

    HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Administrative/IT Perspective)

    Skills you'll gain: Value-Based Care, Health Informatics, Care Coordination, Analytics, Health Care Administration, Clinical Data Management, Data Analysis, Interoperability, Data Ethics, Health Systems, Health Technology, Patient-centered Care, Predictive Modeling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    143 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Marketing Automation with AI and HubSpot: Plan to Execution

    Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, Personalized Campaigns, Email Automation, ChatGPT, Dashboard, Email Marketing, Workflow Management, Marketing Analytics, Customer Relationship Management (CRM) Software, AI Integrations, Key Performance Indicators (KPIs)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    How to create a Jira SCRUM project

    Skills you'll gain: Jira (Software), Sprint Planning, Backlogs, Scrum (Software Development), User Story, Agile Methodology, Agile Project Management, Plan Execution, Workflow Management, Run Chart, Project Planning, Project Management, Prioritization, Dependency Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    508 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • L

    L&T EduTech

    Sustainable Design Practices in Building Design

    Skills you'll gain: Sustainable Architecture, Waste Minimization, Sustainable Technologies, Environmental Engineering, Construction, Water Sustainability, Natural Resource Management, Sustainable Business, Sustainable Design, Construction Management, Environmental Resource Management, Water Resource Management, Energy and Utilities, Environment and Resource Management, Building Codes, HVAC, Building Design, Sustainable Engineering, Environmental Regulations, Sustainability Standards

    4.6
    Rating, 4.6 out of 5 stars
    ·
    95 reviews

    Intermediate · Specialization · 1 - 3 Months

  • S

    Simplilearn

    Business Analysis Excel Tools and CCBA Training

    Skills you'll gain: Project Risk Management, Business Analysis, Project Management, Risk Management, Project Planning, Data Visualization, Agile Methodology, Agile Project Management, Microsoft Excel, Cost Management, Data Presentation, Interactive Data Visualization, Stakeholder Engagement, Excel Formulas, Business Analytics, Stakeholder Management, Business Requirements, Solution Design, Data Analysis, Data Validation

    4.3
    Rating, 4.3 out of 5 stars
    ·
    52 reviews

    Beginner · Specialization · 1 - 3 Months

  • U

    University of Toronto

    Transformational Leadership for Inclusive Innovation

    Skills you'll gain: Organizational Change, Influencing, Organizational Leadership, Leadership Development, Leadership, Diversity and Inclusion, Change Management, Thought Leadership, Team Management, Business Transformation, Drive Engagement, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Advocacy, Innovation, Workplace inclusivity, Overcoming Objections, Stakeholder Engagement, Cultural Diversity, Stakeholder Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    177 reviews

    Beginner · Course · 1 - 4 Weeks

  • T

    Tecnológico de Monterrey

    Analíticas en Páginas Web

    Skills you'll gain: Web Analytics, Search Engine Marketing, Digital Analysis, Marketing Analytics, Digital Marketing Campaigns, Market Research, Digital Marketing, Data-Driven Marketing, Customer Analysis, Search Engine Optimization, Analytical Skills, Online Advertising, Email Marketing, Customer Data Management, Marketing Effectiveness, Market Intelligence, Customer Insights, Consumer Behaviour, Customer Relationship Management (CRM) Software, Digital Advertising

    4.9
    Rating, 4.9 out of 5 stars
    ·
    38 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Agile Projects: Developing Tasks with Taiga

    Skills you'll gain: Agile Product Development, User Story, Agile Project Management, Agile Methodology, Product Roadmaps, Project Management Software, Project Management, Product Development, Value Propositions, Product Design, Customer experience improvement, Stakeholder Communications

    4.3
    Rating, 4.3 out of 5 stars
    ·
    20 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • N

    Northeastern University

    Business Application of Machine Learning and Artificial Intelligence in Healthcare

    Skills you'll gain: Journey Mapping, Decision Support Systems, Business Solutions, AI Product Strategy, Predictive Analytics, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Predictive Modeling, Customer Analysis, AI Integrations, Applied Machine Learning, Healthcare Industry Knowledge, Artificial Intelligence, Machine Learning, Machine Learning Algorithms, Model Evaluation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    84 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Principles of Leadership: Leading Technical Teams

    Skills you'll gain: Delegation Skills, Stakeholder Management, Engineering Management, Technical Management, Stakeholder Engagement, Negotiation, Stakeholder Communications, Mentorship, Meeting Facilitation, Decision Making, Team Leadership, Leadership, Organizational Leadership, Leadership and Management, Culture Transformation, Team Management, Management Training And Development, Team Building, Collaboration, Communication

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    43 reviews

    Beginner · Specialization · 1 - 3 Months

  • U

    Universidad de Palermo

    Management de Eventos

    Skills you'll gain: Event Management, Events and Conferences, Event Planning, Advertising, Event Marketing, Hospitality, Resource Allocation, Communication Planning, Stakeholder Management, Dashboard, Marketing Communications, Stakeholder Engagement, Promotional Strategies, Communication Strategies, Organizational Skills, Coordinating, Stakeholder Communications, Facility Management, Target Audience, Resource Management

    4.1
    Rating, 4.1 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Corporate Finance Institute

    Power Query Fundamentals

    Skills you'll gain: Data Transformation, Extract, Transform, Load, Consolidation, Microsoft Excel, Data Wrangling, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export, Data Processing, Pivot Tables And Charts, Data Validation, Automation, Data Access, File Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    84 reviews

    Beginner · Course · 1 - 3 Months

1…152153154…350

In summary, here are 10 of our most popular customer engagement courses

  • HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Administrative/IT Perspective): Columbia University
  • Marketing Automation with AI and HubSpot: Plan to Execution: Coursera
  • How to create a Jira SCRUM project: Coursera
  • Sustainable Design Practices in Building Design: L&T EduTech
  • Business Analysis Excel Tools and CCBA Training: Simplilearn
  • Transformational Leadership for Inclusive Innovation: University of Toronto
  • Analíticas en Páginas Web: Tecnológico de Monterrey
  • Agile Projects: Developing Tasks with Taiga: Coursera
  • Business Application of Machine Learning and Artificial Intelligence in Healthcare: Northeastern University
  • Principles of Leadership: Leading Technical Teams: University of Colorado Boulder

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok