Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Network Analysis, Data Visualization, Graph Theory, Relational Databases, Data Visualization Software, Data Storytelling, Data Analysis, Database Theory, Exploratory Data Analysis, Social Sciences, Statistical Analysis, Machine Learning, R Programming, Analytics, Sociology, Natural Language Processing, Data Manipulation, Text Mining, Statistical Modeling
Intermediate · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: New Product Development, Process Mapping, Sprint Planning, Business Analysis, User Research, AI Product Strategy, Interviewing Skills, Value Propositions, Customer Insights, Prioritization
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, Business Solutions, Customer experience strategy (CX), Innovation, Performance Measurement, Business Planning, Solution Design, Risk Management, Communication Strategies, Stakeholder Communications, Process Design, Business Strategy, Talent Acquisition
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Value Propositions, Customer experience strategy (CX), Cross Selling, Merchandising, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Digital Marketing
Intermediate · Course · 1 - 3 Months

Goldman Sachs
Skills you'll gain: Market Research, New Product Development, Product Development, Entrepreneurship, Product Design, Innovation, Focus Group, Market Analysis, Ideation, Business Development, Product Testing, Logistics
Mixed · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Prompt Engineering, Employee Engagement, Generative AI Agents, Verification And Validation, Human Resource Strategy, AI Personalization, Human Resources, Recruitment, Responsible AI, Talent Acquisition, Data Ethics, Employee Onboarding, Compliance Management, Diversity and Inclusion, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Django (Web Framework), GitHub, Version Control, Git (Version Control System), User Experience Design, Secure Coding, User Interface (UI), Web Development, Application Security, Application Frameworks, Development Environment, Authentications, Web Applications, User Accounts, Authorization (Computing)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Advanced Analytics, Hospitality Management, Budgeting, Financial Forecasting, Variance Analysis, Operating Budget, Corporate Sustainability, Revenue Management, Demand Planning, Financial Analysis, Performance Analysis, Trend Analysis, Sustainability Reporting, Applied Machine Learning, Analysis, Strategic Decision-Making, Key Performance Indicators (KPIs), Benchmarking
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Predictive Analytics, Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Applied Machine Learning, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Pipelines, Data Transformation, Data Analysis, Microsoft Azure, Analytics, Data Warehousing, Data Integration, Data Cleansing, Data Modeling, Dashboard, Data Governance, SQL
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, AWS SageMaker, Artificial Intelligence, Data Ethics, Application Deployment, Large Language Modeling, Amazon Web Services, Machine Learning, MLOps (Machine Learning Operations), Business Solutions, Technology Strategies, Infrastructure Security, Governance, Data Security, Business Metrics
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Performance Tuning, Data Architecture, User Accounts, Data Warehousing, SQL, Data Modeling, Data Transformation, Data Import/Export, Data Integration, Role-Based Access Control (RBAC), Data Governance, JSON, Data Security
Intermediate · Course · 1 - 4 Weeks