Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Logical Operations
Skills you'll gain: Productivity Software, Generative AI, Google Gemini, Problem Solving, Spreadsheet Software, Business Intelligence, Google Sheets, Business Solutions, Critical Thinking and Problem Solving, Artificial Intelligence, Prompt Engineering, ChatGPT, Creative Problem-Solving, Microsoft Excel, Excel Formulas, Microsoft Office, Microsoft 365, Data Entry, Data Management, User Interface (UI)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, AI Security, DevSecOps, Security Testing, Continuous Monitoring, CI/CD, Threat Detection, Secure Coding, MITRE ATT&CK Framework, DevOps, System Monitoring, Application Security, Continuous Integration, MLOps (Machine Learning Operations), Scripting, Unit Testing, Test Case, Prompt Engineering, Integration Testing
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer experience improvement, Salesforce, Operational Excellence, Operational Efficiency, Cloud-Based Integration, Business Solutions, Amazon Web Services, Technology Solutions, Systems Integration, Business Operations, Solution Design, Data Integration, Business Transformation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Brand Awareness, Brand Management, Canva (Software), Brand Strategy, Branding, Brand Marketing, Logo Design, Social Media, Social Media Strategy, Social Media Campaigns, Target Audience, Social Media Marketing, Style Guides, AI Personalization, Email Marketing, Data Presentation, Digital Marketing, Generative AI, Marketing Analytics, Content Creation
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Prompt Engineering, Generative AI Agents, Google Gemini, Retrieval-Augmented Generation, Responsible AI, Generative AI, Google Cloud Platform, AI Product Strategy, AI Enablement, Google Workspace, Customer Engagement, AI Workflows, Agentic systems, AI Security, Google Docs, Cloud Infrastructure, Cloud Computing, Artificial Intelligence, Data Modeling, Collaboration
Beginner · Specialization · 3 - 6 Months
Starweaver
Skills you'll gain: Cyber Security Strategy, Cyber Operations, Cyber Threat Intelligence, MITRE ATT&CK Framework, Cyber Security Assessment, Cyber Risk, Incident Response, Cyber Attacks, Campaign Management, Key Performance Indicators (KPIs), Risk Analysis, Performance Measurement, Resilience, Strategic Decision-Making, Business Metrics, Coordination, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Design, Project Coordination, Decision Making, Agile Methodology, Stakeholder Engagement, Waterfall Methodology, Project Management, Agile Project Management, Project Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Virtual Machines, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, Cloud Storage, Disaster Recovery, Automation, Scalability, Service Level, Load Balancing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Web Analytics, Content Performance Analysis, Marketing Effectiveness, Marketing Automation, Data Analysis, Customer Insights, Data-Driven Decision-Making, Statistical Analysis, Web Analytics and SEO, Model Evaluation, Anomaly Detection, Continuous Monitoring, Quality Assessment, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Key Performance Indicators (KPIs), Data Integration, Spreadsheet Software, Excel Formulas, Performance Measurement, Excel Macros, Business Intelligence, Data Visualization Software, Data Presentation, Data Visualization, Microsoft Office, Microsoft 365, Productivity Software, Data Entry, File Management, Document Management, Data Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

AI CERTs
Skills you'll gain: Agentic systems, Generative AI Agents, AI Workflows, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Emerging Technologies, Business Ethics, Social Impact, Problem Solving, Analysis, Business Planning
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Prompt Engineering, Responsible AI, Generative AI Agents, Retrieval-Augmented Generation, Generative AI, Google Workspace, Google Cloud Platform, AI Enablement, AI Product Strategy, Gemini, AI Security, Large Language Modeling, AI Workflows, Data Ethics, LLM Application, Cloud Computing, Cloud Infrastructure, Artificial Intelligence, Collaboration
Beginner · Specialization · 3 - 6 Months