Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of California, Irvine
Skills you'll gain: Peer Review, Instructional Design, Instructional and Curriculum Design, Education Software and Technology, Drive Engagement, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Course Development, Collaborative Software, Pedagogy, Blended Learning, Digital pedagogy, Teaching, AI Personalization, Data Management, Collaboration, Planning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Portfolio Management, Financial Trading, Business Ethics, Financial Systems, Investment Management, Financial Market, Competitive Analysis, Financial Analysis, Governance, Equities, Portfolio Risk, Investments, Financial Data, Market Analysis, Securities (Finance), Business Valuation, Finance, Asset Management, Securities Trading, Capital Markets
Mixed · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Presentations, Public Speaking, Oral Expression, Verbal Communication Skills, Peer Review, Communication, Constructive Feedback, Communication Strategies, Concision, Trustworthiness, Writing, Goal Setting, Organizational Skills
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: MarTech, Data Architecture, Data-Driven Marketing, Digital Marketing Tools, Digital Marketing, Marketing Strategies, AI Personalization, Marketing Analytics, Digital Analysis, Data-Driven Decision-Making, Blockchain, Consumer Behaviour, Data Integrity, Image Analysis, Data Ethics, Analytics, Generative AI, Performance Measurement
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Android Studio, Android (Operating System), Android Development, Mockups, Mobile Development, Mobile Development Tools, Software Design, Software Design Patterns, User Interface (UI) Design, Application Design, Prototyping, UI Components, Design Elements And Principles, Development Environment, File Systems, GitHub
Mixed · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Drug Development, Clinical Trials, Clinical Research, Pre-Clinical Development, Pharmaceuticals, Regulatory Affairs, Pharmacology, Regulatory Compliance, Commercialization, Patient Safety
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cost Management, Project Schedules, Scope Management, Earned Value Management, Project Controls, Stakeholder Analysis, Project Management, Project Risk Management, Project Scoping, Project Management Life Cycle, Cost Estimation, Stakeholder Engagement, Requirements Management, Scheduling, Risk Analysis, Stakeholder Management, Team Management, Agile Project Management, Organizational Structure, Risk Management
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems, Change Management, Business Software, Organizational Change, System Implementation, Enterprise Application Management, Business Process, Business Process Management, Business Management, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Marketing Effectiveness, Social Media, Social Media Marketing, Marketing Strategy and Techniques, Marketing Strategies, Digital Media Strategy, Social Media Strategy, Customer Analysis, Social Media Campaigns, Social Media Content, Campaign Planning, Marketing, Marketing Analytics, Digital Brand Strategy, Strategic Marketing, Product Promotion, Promotional Strategies, Digital Marketing, Consumer Behaviour, Facebook
Mixed · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Persuasive Communication, Public Speaking, Oral Expression, Verbal Communication Skills, Motivational Skills, Advocacy, Peer Review, Communication Strategies, Action Oriented, Constructive Feedback, Verbal Strategic Communication, Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Power BI, Databricks, Data Processing, Database Administration, Microsoft SQL Servers, Data Warehousing, Database Theory, Databases, Cloud Services, Data Architecture, NoSQL, Apache Spark, Relational Databases, Database Systems, Cloud Storage, Database Management Systems, MySQL, Data Store
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: People Analytics, Root Cause Analysis, HR Tech, Problem Management, Workforce Management, ChatGPT, Report Writing, Miro AI, Problem Solving, Prompt Engineering, Responsible AI, Creative Problem-Solving, Diagram Design, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks