Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

California Institute of the Arts
Skills you'll gain: Game Design, Conceptual Design, Animation and Game Design, Virtual Environment, Storytelling, Visualization (Computer Graphics), Design Strategies, Aesthetics, Design Research, Creativity
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Telephone Skills, Customer Complaint Resolution, Verbal Communication Skills, Customer experience improvement, Customer Relationship Building, Communication, Active Listening, Customer Analysis, Non-Verbal Communication
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Sanitation, Crisis Intervention, Public Health, Public Health and Disease Prevention, Water Resources, Chronic Diseases, Emergency Response, Nutrition and Diet, Community Health, Health Systems, Environmental Resource Management, Epidemiology, Health Care, Infectious Diseases
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization Software, Data Visualization, Dashboard, Ggplot2, Plot (Graphics), Shiny (R Package), R Programming, Leaflet (Software), Data Analysis, Scatter Plots, Box Plots, Data Science, Spatial Data Analysis, Histogram, UI Components, Application Deployment
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Engineering Design Process, Engineering Management, Requirements Elicitation, Product Lifecycle Management, Problem Solving, Product Design, Product Development, Engineering Practices, New Product Development, Product Requirements, Conceptual Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Python Programming, Algorithms, Computer Programming, Theoretical Computer Science, Linear Algebra, Mathematics and Mathematical Modeling, Computer Science, Algebra, Object Oriented Programming (OOP), IBM Cloud, Scripting, Probability, Artificial Intelligence and Machine Learning (AI/ML), Data Processing, Mathematical Modeling, Data Structures, Data Manipulation, Probability & Statistics, Applied Mathematics, Software Installation
Beginner · Specialization · 3 - 6 Months

Politecnico di Milano
Skills you'll gain: Agile Project Management, Planning, Agile Methodology, Scrum (Software Development), Scaled Agile Framework, User Story, Sprint Planning, Team Building, People Management, Teamwork, Risk Management, Sprint Retrospectives, Culture Transformation, Backlogs, Project Design, Timelines, Organizational Skills, Resource Management, Business Management, Performance Metric
Beginner · Specialization · 1 - 3 Months

University of Pittsburgh
Skills you'll gain: Dental Radiography, Dental Procedures, Dentistry, Oral and Dental Care, Radiography, Periodontology, Dental Experience, Dental Care, Oral Health, Dental Instruments, Oral Hygiene, Radiology, Medical Terminology, Dental Hygiene, Medical Office Procedures, Surgery, Pediatrics
Beginner · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Classification Algorithms, Supervised Learning, Machine Learning, Machine Learning Algorithms, Logistic Regression, Data Validation, Applied Machine Learning, Data Preprocessing, Model Evaluation, Algorithms, Programming Principles, Regression Analysis, Feature Engineering, Statistical Methods
Intermediate · Course · 1 - 3 Months

Siemens
Skills you'll gain: Design Software, Data Import/Export, User Experience, Engineering Software, Technical Design, 3D Assets, Graphical Tools
Beginner · Course · 1 - 3 Months

Skills you'll gain: MySQL, Database Management, Stored Procedure, Database Design, Database Systems, Relational Databases, SQL, Database Development, Database Administration, Query Languages, Data Management, Data Integrity, Data Validation
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, PyTorch (Machine Learning Library), Image Analysis, Convolutional Neural Networks, Responsible AI, Data Ethics, Unsupervised Learning, Information Privacy, Data Synthesis
Intermediate · Course · 1 - 4 Weeks