IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Process Modeling, Prompt Patterns, Generative AI, Generative Model Architectures, Business Workflow Analysis, Systems Analysis, AI Workflows, AI literacy, Process Optimization, Miro AI, Systems Architecture, Solution Architecture, Software Architecture, Systems Thinking, Responsible AI, Machine Learning, Project Documentation, Stakeholder Communications, Technical Consulting
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: AI Security, AI Integrations, System Support, Generative AI, Maintainability, AI literacy, Automation, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Business Modeling, Entrepreneurship, Product Development, New Business Development, Emerging Technologies, Technology Strategies, Business Strategies, Information Technology, Platform As A Service (PaaS), Legal Risk, Scalability, Value Propositions, Innovation, Ideation, Big Data, Team Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, IT Service Management, Contract Management, Information Technology, Risk Management Framework, Business Transformation, Digital Transformation, Risk Analysis, Risk Management, Governance, Service Management, Business Strategy, Compliance Management, Service Design, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agentic systems, Agentic Workflows, Human Computer Interaction, AI Personalization, Experience Design, Interaction Design, UI/UX Strategy, User Experience Design, User Experience, Responsible AI, Human Machine Interfaces, AI Product Strategy, Human Centered Design, Data Ethics, Artificial Intelligence, Automation, Machine Learning, Ethical Standards And Conduct, Technology Strategies
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Financial Statement Analysis, Working Capital, Credit Risk, Financial Analysis, Financial Statements, Risk Modeling, Financial Modeling, Financial Data, Risk Analysis, Analysis, Risk Management, Cash Flows, Income Statement, Balance Sheet, Business Metrics, Trend Analysis, Bankruptcies
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Information Systems Security, Network Security, Security Controls, Cybersecurity, Security Awareness, AI Security, Encryption, Cryptography, Security Strategy, Computer Security Awareness Training, Authorization (Computing), Threat Management, Firewall, Authentications, Identity and Access Management, Threat Detection, Hardening, Malware Protection, Cryptographic Protocols
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Diversity Training, Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Cultural Diversity, Diversity Programs, Cultural Responsiveness, Cultural Sensitivity, Leadership Studies, Self-Awareness, Organizational Leadership, Culture, Social Justice, Advocacy
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Financial Statement Analysis, Financial Statements, Budget Management, Budgeting, Banking Services, Banking, Financial Data, Revenue Forecasting, Financial Forecasting, Trend Analysis, Business Modeling, Financial Analysis, Cost Estimation, Operating Budget, Cost Management, Financial Management, Corporate Finance, Financial Modeling, Forecasting, Business
Beginner · Specialization · 1 - 3 Months