
Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Network Monitoring, Issue Tracking, Generative AI, Operating Systems, Technical Communication, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Network Support, Technical Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Surveys, Market Research, Survey Creation, Data Synthesis, Business Research, Data-Driven Decision-Making, Research Reports, Customer Insights, Research Methodologies, User Feedback, Consumer Behaviour, Data Literacy, Data Storytelling, Research Design, Data Presentation, Product Strategy, Product Improvement, Data Analysis, Data Collection, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Software Development Life Cycle, CI/CD, Cloud-Native Computing, Istio, Software Architecture, Node.JS, React Redux, Cloud Computing Architecture, Application Deployment, Restful API, Responsive Web Design, Django (Web Framework), Git (Version Control System), HTML and CSS, Server Side, Cloud Computing, Data Ethics, Python Programming, Software Development
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Market Research, Business Research, Marketing Strategies, Market Analysis, Marketing Planning, Business Planning, Strategic Marketing, Research Reports, Business Analysis, Research Methodologies, Business Strategies, Business Strategy, Strategic Planning, Smart Goals, Growth Strategies, Project Design, Return On Investment, Interviewing Skills, Key Performance Indicators (KPIs), Report Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Networking, Network Troubleshooting, Network Administration, TCP/IP, General Networking, Network Architecture, Routing Protocols, Network Protocols, Networking Hardware, OSI Models, Network Routers, Network Routing, Network Infrastructure, Dynamic Host Configuration Protocol (DHCP), Network Security, Wireless Networks, Network Model, Data Integrity
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Desktop Support, Web Presence, Interviewing Skills
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Kubernetes, Microservices, Application Performance Management, Grafana, Performance Tuning, Software Visualization, Dependency Analysis, Multi-Tenant Cloud Environments, Incident Management, Incident Response, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Grammar, Peer Review, Editing, Writing, Writing and Editing, Organizational Skills, Research, Proofreading, Report Writing, Research Methodologies, Critical Thinking, English Language, Literacy, Planning, Persuasive Communication, Style Guides, Reliability
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
Beginner · Course · 1 - 3 Months