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  • It Service Management

Results for "it service management"


  • S

    Starweaver

    Introduction to Hospitality Management in the 21st Century

    Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization

    ★ 4.6 (77) · Beginner · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Change Management and Organizational Transformation

    Skills you'll gain: Organizational Change, Business Transformation, Mergers & Acquisitions, Change Management, Organizational Development, Digital Transformation, Culture Transformation, Agile Methodology, Scaled Agile Framework, Adaptability, Organizational Leadership, Organizational Strategy, Business Leadership, Organizational Effectiveness, Strategic Planning, Technology Strategies, Organizational Structure, Innovation, Leadership, Business Strategy

    Intermediate · Course · 1 - 3 Months

  • U

    University of Virginia

    Fundamentals of Project Planning and Management

    Skills you'll gain: Stakeholder Analysis, Planning, Project Planning, Earned Value Management, Project Risk Management, Scheduling, Stakeholder Management, Risk Management, Sprint Planning, Project Management, Project Scoping, Stakeholder Engagement, Project Management Life Cycle, Project Schedules, Project Implementation, Project Controls, Risk Mitigation, Risk Analysis, Project Performance, Cost Management

    ★ 4.7 (10K) · Beginner · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Human Resources Management Essentials

    Skills you'll gain: Organizational Change, Change Management, Performance Review, Human Resource Policies, Talent Recruitment, Recruitment, Smart Goals, Employee Performance Management, Culture Transformation, Performance Appraisal, Employee Engagement, Diversity and Inclusion, Health Care Procedure and Regulation, Organizational Leadership, Performance Management, Recruitment Strategies, Interviewing Skills, Drive Engagement, Diversity Equity and Inclusion Initiatives, Human Resource Management

    ★ 4.7 (109) · Beginner · Course · 1 - 4 Weeks

  • N

    Northeastern University

    Analytics in Healthcare Management and Administration

    Skills you'll gain: Performance Improvement, Process Analysis, Business Process Improvement, Health Care Administration, Process Mapping, Health Administration, Health Systems, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Care Management, Analytics, Patient-centered Care, Care Coordination, Clinical Research, Data Analysis, Strategic Thinking, Leadership

    ★ 4.7 (40) · Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Project Management: Creating the WBS

    Skills you'll gain: Work Breakdown Structure, Project Scoping, Project Estimation, Organizational Skills, Scope Management, Procedure Development, Project Management Software, Project Management, Google Sheets, Verification And Validation, Technical Standard

    ★ 4.6 (558) · Beginner · Guided Project · Less Than 2 Hours

  • B

    Board Infinity

    Foundations of Management Consulting: Strategies & Tools

    Skills you'll gain: Selling Techniques, Operations, Supply Chain, Business Operations, Marketing, Advertising, Process Design, Profit and Loss (P&L) Management, Lean Methodologies, Cost Benefit Analysis, Business Analysis Tools, Case Studies, Corporate Strategy, Go To Market Strategy, Market Analysis, Revenue Management, Strategic Marketing, Customer Analysis, Complex Problem Solving

    ★ 4.3 (36) · Beginner · Specialization · 1 - 3 Months

  • G

    Google

    Foundations of Agile Project Management

    Skills you'll gain: Agile Project Management, Agile Software Development, Agile Methodology, Kanban Principles, Waterfall Methodology, Lean Methodologies

    ★ 4.8 (59) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    ★ 4.3 (38) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Investment Risk Management

    Skills you'll gain: Portfolio Risk, Investment Management, Risk Management, Financial Analysis, Financial Management, Risk Modeling, Risk Analysis, Portfolio Management, Financial Market, Investments, Statistics

    ★ 4.3 (2.2K) · Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    HR Management Fundamentals: Recruitment to Development

    Skills you'll gain: Succession Planning, Human Resources Management and Planning, Human Resources, Employee Engagement, Recruitment Strategies, Recruitment, Human Resource Management, Employee Performance Management, Human Resource Strategy, Human Capital, Performance Management, Talent Management, Drive Engagement, Full Cycle Recruitment, Performance Appraisal, Workforce Development, Management Training And Development, People Development, Performance Review, Talent Acquisition

    ★ 4.7 (54) · Intermediate · Course · 1 - 4 Weeks

  • G

    Google

    IT-поддержка Google

    Skills you'll gain: IT Security Architecture, IT Infrastructure, Operating System Administration, Package and Software Management, Information Systems Security, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Computer Security, Encryption, Desktop Support, Routing Protocols, Lightweight Directory Access Protocols, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging

    ★ 4.8 (302) · Beginner · Professional Certificate · 3 - 6 Months

1…202122…834

In summary, here are 10 of our most popular it service management courses

  • Introduction to Hospitality Management in the 21st Century : Starweaver
  • Change Management and Organizational Transformation: John Wiley & Sons
  • Fundamentals of Project Planning and Management: University of Virginia
  • Human Resources Management Essentials: Johns Hopkins University
  • Analytics in Healthcare Management and Administration: Northeastern University
  • Project Management: Creating the WBS: Coursera
  • Foundations of Management Consulting: Strategies & Tools: Board Infinity
  • Foundations of Agile Project Management: Google
  • HubSpot: Working with a ticketing system : Coursera
  • Investment Risk Management: Coursera

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