Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

University of Virginia
Skills you'll gain: Management Accounting, Cost Accounting, Accounting, Cost Benefit Analysis, Cost Management, Budget Management, Financial Accounting, Financial Data, Financial Analysis, Decision Making, Resource Allocation
Beginner · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Market Analysis, Entrepreneurship, Market Opportunities, Market Research, User Feedback, Business Modeling, User Research, New Product Development, Marketing, Product Development, Business Planning, Digital Marketing, New Business Development, Innovation, Business Development, Business Strategies, Ideation, Scalability, Entrepreneurial Finance, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Fund Accounting, Accounting Systems, Specialized Accounting, Reconciliation, Accounting and Finance Software, Accounting, Workflow Management, Financial Services, Automation, Financial Accounting, Verification And Validation, Financial Data, Finance, Operational Efficiency
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Database Administration, Data Warehousing, Extract, Transform, Load, SQL, Data Pipelines, Database Architecture and Administration, Database Design, Database Management, Relational Databases, Linux Commands, IBM Cognos Analytics, Apache Kafka, Bash (Scripting Language), Apache Airflow, Shell Script, IBM DB2, Data Transformation, Data Visualization, Data Store, Data Architecture
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Human Resource Management, Human Resources, Human Resources Management and Planning, Human Resource Strategy, Human Capital, People Analytics, Human Resources Information System (HRIS), HR Tech, Human Resource Policies, Business Ethics, Workforce Development, Workforce Planning, Employee Relations, Performance Management, Organizational Strategy, Employee Performance Management, Strategic Leadership, Ethical Standards And Conduct, Employee Engagement, Talent Acquisition
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Social Media Strategy, Consumer Behaviour, Social Media Marketing, Digital Media Strategy, Social Media, Global Marketing, Paid media, Social Media Management, Social Media Analytics, Big Data, Social Media Campaigns, Social Media Content, Service Recovery, Marketing, Social Network Analysis, Marketing Communications, Market Research, Business-To-Consumer, Marketing Management, Digital Marketing
Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Financial Modeling, Market Data, Financial Statement Analysis, Financial Analysis, Cash Flows, Loans, Financial Statements, Finance, Portfolio Risk, Risk Management, General Finance, Portfolio Management, Return On Investment, Business Valuation, Corporate Finance, Capital Budgeting, Mortgage Loans, Excel Formulas, Equities, Investments
Beginner · Specialization · 3 - 6 Months

University of Arizona
Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Customer Service, Customer Retention, Team Collaboration, User Feedback, Customer Relationship Management, Loyalty Programs, Customer Insights, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer experience strategy (CX), Customer Analysis, Data-Driven Decision-Making, Employee Engagement, Service Design, Entrepreneurship, Data Presentation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Advertising Campaigns, Campaign Management, Contextual Advertising, Data-Driven Marketing, Google Ads, Online Advertising, Digital Advertising, Campaign Planning, Media Planning, Advertising, Target Audience, Marketing Strategies, Brand Awareness
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Economics, International Finance, Market Dynamics, Supply And Demand, Business Economics, Economics, Policy, and Social Studies, Financial Policy, Consumer Behaviour, General Finance, International Relations, Financial Trading, Game Theory, Financial Systems, Tax, Market Analysis, Economic Development, Competitive Analysis, Bidding, Finance, Fiscal Management
Beginner · Specialization · 3 - 6 Months