
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
★ 4.8 (68) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Conflict Management, Teamwork, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Intercultural Competence, Communication, Verbal Communication Skills, Strategic Communication, Ethical Standards And Conduct, Organizational Effectiveness, Negotiation, Interpersonal Communications, Stakeholder Communications, Business Leadership, Team Performance Management, Cultural Diversity, Business Ethics, Team Collaboration
★ 4.9 (47) · Intermediate · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Educational Materials, Instructional Design, Education and Training, Digital pedagogy, Student Engagement, Cinematography, Storytelling, Visual Storytelling, Analytical Skills
★ 4.7 (497) · Intermediate · Course · 1 - 3 Months
Skills you'll gain: Process Analysis, Business Analysis, Risk Analysis, Business Systems Analysis, Business Process, Business Modeling, Business Process Improvement, Business Analysis Tools, Business Requirements, Business Strategies, Strategic Planning, Business Process Modeling, Systems Analysis, Competitive Analysis, Business Strategy, Risk Mitigation, Analysis, Organizational Strategy, Case Studies, Project Risk Management
★ 4.8 (212) · Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Time Management, Planning, Delegation Skills, Resource Management, Calendar Management, Expectation Management, Organizational Skills, Productivity, Accident Prevention, Prioritization, Overcoming Obstacles, Goal Setting, Disaster Recovery, Sales
★ 4.8 (890) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Authorization (Computing), Hardening, Data Storage, Data Security, Security Controls, Data Storage Technologies, Role-Based Access Control (RBAC), Identity and Access Management, Application Security, Information Assurance, Software Installation, Endpoint Security, Disaster Recovery, Information Systems Security, Data Management, Enterprise Security, System Configuration, Infrastructure Security, Computer Hardware
★ 4.7 (162) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Planning, Product Management, Product Strategy, Product Lifecycle Management, New Product Development, Product Roadmaps, Agile Product Development, Product Development, Product Marketing, Product Requirements, Market Research, Market Analysis, Financial Analysis, Market Share, Market Opportunities, Competitive Analysis, Project Risk Management, Go To Market Strategy, Project Management Life Cycle, Project Management
★ 4.6 (214) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Containerization, Prompt Engineering, AI Orchestration, Scalability, Docker (Software), Application Deployment, Agentic Workflows, AI Workflows, Generative AI Agents, Retrieval-Augmented Generation, Prompt Patterns, Microsoft Azure, LangChain, Artificial Intelligence, Microservices, Natural Language Processing, Serverless Computing, Reinforcement Learning, Distributed Computing
★ 3.3 (34) · Intermediate · Professional Certificate · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Business Modeling, Entrepreneurship, Business Planning, Risk Management, Teamwork, Design Thinking, Ideation, Innovation, New Business Development, Adaptability, Lean Methodologies
★ 4.7 (141) · Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Dashboard Creation, Dashboard, Tableau Software, Data Visualization, Data Storytelling, Interactive Data Visualization, Data Presentation, Data Visualization Software, Exploratory Data Analysis, Data Analysis, Data Wrangling, Data Cleansing, Analysis, Data Import/Export, Requirements Analysis
★ 4.6 (591) · Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Diversity Programs, Diversity Awareness, Higher Education, Diversity Training, Diversity Equity and Inclusion Initiatives, Leadership, Workplace inclusivity, Initiative and Leadership, Cultural Diversity, Social Justice, Community Organizing, Public Affairs, Accountability, Advocacy, Student Engagement
★ 4.6 (303) · Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Design Research, Usability, Human Computer Interaction, Test Planning, Technical Communication, Interviewing Skills
★ 4.8 (306) · Beginner · Course · 1 - 3 Months