Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Object Oriented Programming (OOP), Data Structures, Scripting, Python Programming, Automation, Computational Thinking, Programming Principles, Computer Programming, Pseudocode, Debugging
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: User Research, Cascading Style Sheets (CSS), User Experience, Design Research, Linux Commands, Usability, Debugging, User Interface (UI), Command-Line Interface, Software Visualization, Web Content Accessibility Guidelines, Pseudocode, User Interface and User Experience (UI/UX) Design, Web Design and Development, Javascript, Web Applications, Event-Driven Programming, Unit Testing, JavaScript Frameworks, API Design
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Bootstrap (Front-End Framework), GitHub, Software Development Life Cycle, Cloud-Native Computing, Software Architecture, Content Management Systems, Browser Compatibility, Professional Networking, User Centered Design, CI/CD, HTML and CSS, Cloud Applications, Cloud Development, NoSQL, Git (Version Control System), Webpack, MongoDB, Version Control, Cascading Style Sheets (CSS), Front-End Web Development
Beginner · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, LLM Application, Productivity, OpenAI, Legal Technology, AI Personalization, Large Language Modeling, Artificial Intelligence, Legal Strategy, Expense Management, Legal Research, AI Enablement, Productivity Software, Creativity, Responsible AI, Verification And Validation, Travel Arrangements
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Google Cloud Platform, Distributed Denial-Of-Service (DDoS) Attacks, Site Reliability Engineering, Kubernetes, Incident Management, Google App Engine, Load Balancing, Identity and Access Management, Cloud Infrastructure, Network Monitoring, Cloud Computing Architecture, Application Performance Management, Network Architecture, Network Troubleshooting, System Monitoring, Virtual Networking, Role-Based Access Control (RBAC), Cloud Security, Network Security, Virtual Private Networks (VPN)
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, ChatGPT, HR Tech, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, LLM Application, AI Enablement, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Employee Engagement, Machine Learning, Recruitment, Employee Onboarding, Context Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Kubernetes, Disaster Recovery, Google Cloud Platform, Site Reliability Engineering, Jenkins, Incident Management, Google App Engine, Business Continuity, Docker (Software), Cloud Infrastructure, Containerization, CI/CD, Identity and Access Management, Network Monitoring, System Monitoring, Big Data, Capacity Planning, Safety Culture, Continuous Improvement Process, Continuous Delivery
Beginner · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Disaster Recovery, Google Cloud Platform, Load Balancing, Cloud Infrastructure, Google App Engine, Business Continuity, Kubernetes, Identity and Access Management, Cloud Computing Architecture, Managed Services, Infrastructure As A Service (IaaS), Virtual Networking, Data Storage, Site Reliability Engineering, Cloud-Native Computing, Cloud Computing, Cloud Applications, Big Data, Containerization, Cloud Services
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Supervised Learning, Unsupervised Learning, Applied Machine Learning, Scikit Learn (Machine Learning Library), Machine Learning, Predictive Modeling, Python Programming, Decision Tree Learning, Regression Analysis, Dimensionality Reduction, Classification Algorithms, Data Preprocessing, Logistic Regression
Intermediate · Course · 1 - 3 Months

Meta
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, User Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, SQL, User Experience, Mobile Development, Design Research, Cross Platform Development, Linux Commands, React.js, Web Development Tools, Javascript
Beginner · Specialization · 3 - 6 Months