Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Data Storytelling, Strategic Thinking, Digital Transformation, Business Strategy, Cloud Infrastructure, Responsible AI, Data Wrangling, Competitive Analysis, Cloud Platforms, Data Presentation, Cloud Computing, Cloud Computing Architecture, Business Transformation, Business Strategies, Cloud Services, Cloud Development, Cloud Deployment, Machine Learning Methods, Big Data, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: SQL, Data Cleansing, Jupyter, Data Literacy, Data Mining, Data Manipulation, Data Preprocessing, Business Analytics, Data Wrangling, R (Software), Business Analysis, Database Management, Relational Databases, Stored Procedure, R Programming, Data Science, Big Data, Computer Programming Tools, Cloud Computing, Python Programming
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: NoSQL, Extract, Transform, Load, Database Administration, Apache Spark, Data Warehousing, Web Scraping, Data Pipelines, Apache Hadoop, Database Architecture and Administration, Database Design, Linux Commands, SQL, IBM Cognos Analytics, Data Store, Generative AI, Professional Networking, Data Import/Export, Python Programming, Data Analysis, Data Science
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Responsible AI, Generative Model Architectures, Product Development, Innovation, Product Roadmaps, Product Planning, Machine Learning Methods, Commercialization, Generative Adversarial Networks (GANs), Generative AI Agents, Prompt Engineering Tools, Product Strategy, Artificial Intelligence
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Web Development Tools, Web Design and Development, Web Design, Web Development, Front-End Web Development, Software Development Tools, Semantic Web, Development Environment, Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Applied Machine Learning, Artificial Intelligence, AI literacy, Machine Learning, Data Science, AI Integrations, Deep Learning, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bootstrap (Front-End Framework), Software Development Life Cycle, Cloud-Native Computing, Software Architecture, Browser Compatibility, User Centered Design, CI/CD, Cloud Applications, Cloud Development, NoSQL, Git (Version Control System), GitHub, Webpack, HTML and CSS, Application Development, MongoDB, Agile Methodology, Responsive Web Design, Front-End Web Development, Software Development
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: User Research, Cascading Style Sheets (CSS), User Experience Design, Design Research, Linux Commands, Unix, Usability, User Centered Design, Debugging, User Interface (UI), Software Visualization, Web Content Accessibility Guidelines, Pseudocode, Hypertext Markup Language (HTML), User Interface and User Experience (UI/UX) Design, Javascript, UI Components, Unit Testing, Mobile Development Tools, Code Reusability
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, Business Analysis, Business Analysis Tools, Data-Driven Decision-Making, ChatGPT, Process Modeling, Data Analysis, AI Integrations, LLM Application, AI literacy, Data Storytelling, Artificial Intelligence, Business Process Automation, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Augmented and Virtual Reality (AR/VR), Machine Learning
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Prompt Engineering Tools, Containerization, Firewall, Virtual Networking, Network Architecture, Infrastructure As A Service (IaaS), Network Planning And Design, Prompt Patterns, Network Routing, Virtual Private Networks (VPN), Dashboard Creation
Intermediate · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Prompt Engineering, Application Deployment, Kubernetes, Prompt Engineering Tools, Containerization, Infrastructure As A Service (IaaS), Cloud Deployment, Infrastructure Architecture, Cloud Computing Architecture, Cloud Computing, Cloud Solutions, Prompt Patterns, Virtual Machines, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Virtual Machines, Technical Support and Services, Technical Support, General Networking, End User Training and Support, Peripheral Devices, Networking Hardware, System Configuration, Data Storage, Network Administration, Information Technology, Hardware Architecture, Data Storage Technologies, Configuration Management
Advanced · Course · 1 - 3 Months