• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Telephone Skills

Results for "telephone skills"


  • C

    Coursera

    Build a Professional Resume using Canva

    Skills you'll gain: Applicant Tracking Systems, Professional Development, Graphic Design, Keyword Research, Content Optimization, Business Writing, Recruitment, Data Visualization

    4.5 stars, 947 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.5 (947) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • A

    Alfaisal University | KLD

    التميز في خدمة وإسعاد المتعاملين

    Skills you'll gain: Customer Service, Telephone Skills, Personalized Service, Verbal Communication Skills, Customer experience improvement, Inbound Calls, Customer Support, Customer Relationship Building, Non-Verbal Communication, Customer Complaint Resolution, Friendliness, Communication, Tactfulness, Interpersonal Communications, Service Improvement, Consumer Behaviour

    4.9 stars, 218 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (218) · Beginner · Course · 1 - 3 Months

  • C

    Corporate Finance Institute

    BI Essentials for Finance Analysts (Tableau Edition)

    Skills you'll gain: Dashboard, Dashboard Creation, Tableau Software, Interactive Data Visualization, Data Visualization Software, Data Modeling, Data Visualization, SQL, Data Presentation, E-Commerce, Databases, Performance Reporting, Data Manipulation, Data Storytelling, Data Analysis, Performance Analysis, Relational Databases, Business Intelligence, Data Transformation, Financial Analysis

    4.8 stars, 110 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (110) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IBM

    Full Stack Application Development Capstone Project

    Skills you'll gain: CI/CD, Continuous Integration, Continuous Deployment, Full-Stack Web Development, Application Design, Node.JS, Django (Web Framework), Back-End Web Development, Web Applications, Web Design and Development, Front-End Web Development, Restful API, Application Development, GitHub, Microservices, Web Development, User Accounts, Kubernetes, Frontend Integration, Javascript

    4.6 stars, 208 reviews, Advanced, Course, 1 - 3 Months

    ★ 4.6 (208) · Advanced · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • J

    John Wiley & Sons

    Artificial Intelligence in Practice for Business

    Skills you'll gain: AI Personalization, AI Enablement, Fraud detection, AI Product Strategy, Artificial Intelligence, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, Business Process Automation, Social Media, Health Technology, Deep Learning, AI literacy, Automation, Machine Learning, Applied Machine Learning, Data-Driven Decision-Making, Computer Vision, Natural Language Processing, Predictive Analytics

    Beginner · Course · 3 - 6 Months

    Category: New
    New
    Category: Preview
    Preview
  • U

    University of Colorado System

    Researcher Management and Leadership Training

    Skills you'll gain: Cost Management, Performance Management, Team Performance Management, Mentorship, Performance Review, Budget Management, Performance Appraisal, Staff Management, Team Management, Project Accounting, Project Controls, Management Training And Development, People Management, Initiative and Leadership, Leadership and Management, Talent Recruitment, People Development, Leadership, Resource Management, Clinical Research

    4.8 stars, 409 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (409) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • I

    IBM

    Deep Learning with PyTorch

    Skills you'll gain: PyTorch (Machine Learning Library), Model Optimization, Transfer Learning, Convolutional Neural Networks, Artificial Neural Networks, Deep Learning, Model Training, Logistic Regression, Image Analysis, Applied Machine Learning, Model Evaluation, Computer Vision, Classification Algorithms, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Statistical Methods

    4.5 stars, 106 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.5 (106) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    SkillUp

    Get Started with Presentation Applications: PowerPoint

    Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Microsoft Office, Collaborative Software, Google Docs, Microsoft 365, Multimedia, Editing, File Management

    4.7 stars, 178 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (178) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    Data Engineering Capstone Project

    Skills you'll gain: Data Warehousing, MongoDB, IBM Cognos Analytics, Extract, Transform, Load, NoSQL, Apache Spark, IBM DB2, Big Data, Dashboard Creation, Data Integration, Dashboard, Business Intelligence, Database Architecture and Administration, PySpark, Data Pipelines, Analytics, Databases, Relational Databases, SQL, Python Programming

    4.7 stars, 143 reviews, Advanced, Course, 1 - 3 Months

    ★ 4.7 (143) · Advanced · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    La comunicación laboral en el siglo XXI

    Skills you'll gain: Verbal Communication Skills, Team Building, Teamwork, Assertiveness, Business Communication, Communication, Conflict Management, Non-Verbal Communication, Interpersonal Communications, Intercultural Competence, Cultural Responsiveness

    4.5 stars, 580 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (580) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    Illinois Tech

    Strategy & Economic Analysis

    Skills you'll gain: Market Dynamics, Supply And Demand, Game Theory, Business Strategy, Product Lifecycle Management, Competitive Analysis, Strategic Thinking, Business Economics, Business Strategies, Product Strategy, Innovation, Economics, Market Trend, Strategic Decision-Making, Strategic Planning, Global Marketing, Market Analysis, Revenue Management, Adaptability, Team Leadership

    4.6 stars, 232 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (232) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • C

    Caltech

    Pricing Options with Mathematical Models

    Skills you'll gain: Derivatives, Financial Market, Securities (Finance), Finance, Risk Modeling, Mathematical Modeling, Financial Modeling, Risk Management, Probability, Advanced Mathematics, Differential Equations, Applied Mathematics, Calculus

    4.7 stars, 42 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (42) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
1…210211212…834

In summary, here are 10 of our most popular telephone skills courses

  • Build a Professional Resume using Canva: Coursera
  • التميز في خدمة وإسعاد المتعاملين: Alfaisal University | KLD
  • BI Essentials for Finance Analysts (Tableau Edition): Corporate Finance Institute
  • Full Stack Application Development Capstone Project: IBM
  • Artificial Intelligence in Practice for Business: John Wiley & Sons
  • Researcher Management and Leadership Training: University of Colorado System
  • Deep Learning with PyTorch: IBM
  • Get Started with Presentation Applications: PowerPoint: SkillUp
  • Data Engineering Capstone Project: IBM
  • La comunicación laboral en el siglo XXI: University of California, Irvine

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok