
Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization
★ 4.6 (79) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Production Process, Financial Management, Accounting, Organizational Leadership, Business Management, Budget Management, Organizational Structure, Leadership and Management, Manufacturing Operations, Leadership, Operations Management, Business Operations, Human Resources, Human Resources Management and Planning, Business Strategies, Corporate Sustainability, Strategic Thinking, Sustainable Business, Human Resource Strategy
★ 4.8 (33) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
★ 4.3 (38) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Portfolio Risk, Investment Management, Risk Management, Financial Analysis, Financial Management, Risk Modeling, Risk Analysis, Portfolio Management, Financial Market, Investments, Statistics
★ 4.3 (2.2K) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Content Management, Community Development, Incident Management, Customer Engagement, Community Outreach, Social Media, Business Priorities, Data Literacy, Analytics, Shared Media, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Behavior Management, Personalized Campaigns, Customer Retention, Direct Marketing, Key Performance Indicators (KPIs), Ethical Standards And Conduct, AI Enablement, Trend Analysis
★ 5 (6) · Beginner · Professional Certificate · 3 - 6 Months

University of Virginia
Skills you'll gain: Stakeholder Analysis, Planning, Project Planning, Earned Value Management, Project Risk Management, Scheduling, Stakeholder Management, Risk Management, Sprint Planning, Project Management, Project Scoping, Stakeholder Engagement, Project Management Life Cycle, Project Schedules, Project Implementation, Project Controls, Risk Mitigation, Risk Analysis, Project Performance, Cost Management
★ 4.7 (10K) · Beginner · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Talent Management, Management Training And Development, Smart Goals, Industrial and Organizational Psychology, Employee Onboarding, Performance Review, Employee Performance Management, Performance Management, Goal Setting, Organizational Development, Leadership Development, Team Management, New Hire Orientations, Employee Retention, Performance Improvement, Team Leadership, Performance Analysis, Behavioral Management, Job Evaluation, Leadership
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Environmental Engineering, Environmental Resource Management, Pollution Prevention, Sustainable Development, Sustainable Systems, Sustainable Technologies, Environment and Resource Management, Environmental Issue, Governance, Environmental Regulations, Environmental Policy, Community Development, Cost Management, Case Studies
★ 4.8 (3.6K) · Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening
★ 5 (8) · Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Clinical Data Management, Data Capture, Electronic Data Capture (EDC), Clinical Research, Data Management, Data Collection, Data Sharing, Data Strategy, Data Quality, Data Storage, Regulatory Compliance
★ 4.7 (1.9K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Occupational Safety and Health Administration (OSHA), Compliance Management, Compliance Training, Regulatory Compliance, Business Continuity Planning, Occupational Safety And Health, Law, Regulation, and Compliance, Business Continuity, Labor Compliance, Risk Management, Health And Safety Standards, Human Resources, Operational Risk, Safety Training, Risk Mitigation, Human Resource Policies, Standard Operating Procedure, Labor Law, Labor Relations, Human Resources Management and Planning
★ 4.8 (432) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Management, Data Presentation, Data Storytelling, Data Collection, Data Governance, Data Analysis, Information Privacy, Data Quality, Data Storage, Data Storage Technologies, Data Security, Exploratory Data Analysis, Data-Driven Decision-Making, Data Architecture, Data Visualization Software, Big Data, Applied Machine Learning, Machine Learning Methods, Machine Learning
★ 4.8 (131) · Beginner · Course · 1 - 4 Weeks