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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Preview
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    U

    University of Illinois Urbana-Champaign

    Marketing no mundo digital

    Skills you'll gain: Marketing, MarTech, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Consumer Behaviour, New Product Development, E-Commerce, Price Negotiation, Innovation

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    حدث كايزن في شرائح جوجل

    Skills you'll gain: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
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    Status: Free Trial
    Free Trial
    P

    Pearson

    Rust Programming Essentials: Unit 1

    Skills you'll gain: Data Structures, Programming Principles, Object Oriented Programming (OOP), Debugging, Software Development

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    A Beginners Guide to Linux

    Skills you'll gain: Linux, Ubuntu, Shell Script, Linux Commands, Unix Shell, Unix Commands, Command-Line Interface, OS Process Management, File Management, Virtualization, Virtual Machines, Software Installation

    Beginner · Course · 1 - 3 Months

  • Status: New
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    S

    Shanghai Jiao Tong University

    中医汉语

    Skills you'll gain: Medical Terminology, Vocabulary, Language Competency, Language Learning, Nutrition and Diet, Ancient History

    Beginner · Course · 3 - 6 Months

  • Status: Preview
    Preview
    B

    Board Infinity

    Generative AI in Marketing

    Skills you'll gain: Marketing Analytics, Responsible AI, Persona Development, A/B Testing

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Free
    L

    Lund University

    Dispelling myths about sustainable consumption

    Skills you'll gain: Interactive Learning, Environmental Issue, Systems Thinking, Sustainable Development, Critical Thinking, Sustainable Business, Corporate Sustainability, Research, Sustainability Standards, Cultural Responsiveness, Social Studies, Consumer Behaviour, Policy Analysis, Environmental Policy, Business Ethics, Case Studies, Economics

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Decentralized Application (DApp) Development

    Skills you'll gain: Blockchain, Front-End Web Development, Application Development, Application Design, Web Development, Transaction Processing, User Interface (UI), Development Testing, Cryptography, Emerging Technologies, HTML and CSS, Software Architecture, User Interface (UI) Design, Experience Design, Javascript, Application Deployment, Software Development Tools, Scalability, Data Management

    4.8
    Rating, 4.8 out of 5 stars
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    24 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Introducción a Azure Data Factory para Big Data

    Skills you'll gain: Data Pipelines, Big Data, Data Lakes, Microsoft Azure, Data Processing, Extract, Transform, Load, Data Integration, Cloud Management, Cloud Services

    4.6
    Rating, 4.6 out of 5 stars
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    21 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Scale Up Specialization Capstone

    Skills you'll gain: Entrepreneurship, Culture Transformation, Case Studies, Growth Strategies, Process Development, Sales, Sales Management, Business Development, Business Planning, Research Reports, Organizational Development, Human Resources, Marketing, Operations Management, People Management, Business Writing, Writing and Editing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Generative AI - Your Personal Code Reviewer

    Skills you'll gain: Prompt Engineering, Generative AI, Code Review, Debugging, Responsible AI, Software Technical Review, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Maintainability, Data Cleansing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Fundamentals of Unity Android Game Development

    Skills you'll gain: Android Development, Unity Engine, User Interface (UI), Video Game Development, Animation and Game Design, User Interface (UI) Design, Mobile Development, 3D Assets, Graphics Software, Application Deployment, C# (Programming Language)

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Marketing no mundo digital: University of Illinois Urbana-Champaign
  • حدث كايزن في شرائح جوجل: Coursera
  • Rust Programming Essentials: Unit 1: Pearson
  • A Beginners Guide to Linux: Packt
  • 中医汉语: Shanghai Jiao Tong University
  • Generative AI in Marketing: Board Infinity
  • Dispelling myths about sustainable consumption : Lund University
  • Decentralized Application (DApp) Development: EDUCBA
  • Introducción a Azure Data Factory para Big Data: Coursera
  • Scale Up Specialization Capstone : IE Business School

Skills you can learn in Marketing

Market (economics) (28)
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Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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