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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Preview
    Preview
    E

    EDUCBA

    Persistent Memory Technology - Introduction and Deployment

    Skills you'll gain: Transaction Processing, Data Persistence, Performance Tuning, System Programming, Operating Systems, C++ (Programming Language), System Configuration, Computer Architecture, Data Storage, Computer Hardware, Data Storage Technologies, Application Development

    5
    Rating, 5 out of 5 stars
    ·
    71 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Canva Design Essentials Pt. 3: Docs, Video & AI Tools

    Skills you'll gain: Content Creation, Layout Design, Image Quality

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Deep Learning with ANN in Python: Build & Optimize

    Skills you'll gain: Keras (Neural Network Library), Tensorflow, Artificial Neural Networks, Deep Learning, Data Preprocessing, Model Evaluation, Customer Analysis, Applied Machine Learning, Scikit Learn (Machine Learning Library), Development Environment, Predictive Analytics, Pandas (Python Package), Data Cleansing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Seamless Salesforce Integration

    Skills you'll gain: Salesforce Development, Salesforce, Systems Integration, Data Integration, Web Services, Integration Testing, Application Programming Interface (API), Software Design Patterns, Restful API, Complex Problem Solving, Business Solutions

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    AI Strategy for Business Leaders with ChatGPT, ML & DL

    Skills you'll gain: AI Product Strategy, Digital Transformation, Business Strategy, Google Cloud Platform, Technology Strategies, Amazon Bedrock, Artificial Intelligence, Responsible AI, Return On Investment, Organizational Leadership, ChatGPT, Generative AI, Emerging Technologies, Risk Management, Machine Learning

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    The Complete Pentesting and Privilege Escalation Course

    Skills you'll gain: Penetration Testing, Exploitation techniques, Scenario Testing, Brute-force attacks, Cybersecurity, Vulnerability Assessments, Linux, Command-Line Interface, Cryptography, File Management, Microsoft Windows, Scripting, Virtual Machines

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    IA en la participación de los aficionados

    Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    Diseña una propuesta de valor efectiva

    Skills you'll gain: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Key Skillsets for a Sales Representative

    Skills you'll gain: Sales Process, Sales Training, Sales, Sales Presentation, Selling Techniques, Closing (Sales), Sales Strategy, Sales Management, Verbal Communication Skills, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Active Listening, Business Software, Business Writing, Collaboration, Negotiation, Problem Solving, Value Propositions, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Working with Cloud Dataprep on Google Cloud

    Skills you'll gain: Data Cleansing, Data Compilation, Data Wrangling, Data Integration, Data Transformation, Data Manipulation, Data Preprocessing, Google Cloud Platform, Excel Formulas, Self Service Technologies

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Closing the Deal

    Skills you'll gain: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Cloud Security, Resiliency, and Vulnerability Management

    Skills you'll gain: Infrastructure as Code (IaC), Endpoint Security, Vulnerability Management, Cloud Computing Architecture, Cloud Security, Cyber Threat Intelligence, Vulnerability Assessments, Cyber Attacks, Zero Trust Network Access, Cybersecurity, Network Security, Cloud Deployment, Infrastructure Security, Mobile Security, Security Controls, Disaster Recovery

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Persistent Memory Technology - Introduction and Deployment: EDUCBA
  • Canva Design Essentials Pt. 3: Docs, Video & AI Tools: Skillshare
  • Deep Learning with ANN in Python: Build & Optimize: EDUCBA
  • Seamless Salesforce Integration: Coursera
  • AI Strategy for Business Leaders with ChatGPT, ML & DL: Packt
  • The Complete Pentesting and Privilege Escalation Course: Packt
  • IA en la participación de los aficionados: Real Madrid Graduate School Universidad Europea
  • Diseña una propuesta de valor efectiva: UBITS
  • Key Skillsets for a Sales Representative: Zoho Corporation
  • Working with Cloud Dataprep on Google Cloud: Google Cloud

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