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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Preview
    Preview
    L

    LearnQuest

    Advanced Java

    Skills you'll gain: Apache Maven, Spring Framework, Microservices, Java Platform Enterprise Edition (J2EE), Spring Boot, Java, Java Programming, Back-End Web Development, Apache Tomcat, Software Architecture, Load Balancing, Cloud Development, Restful API, Systems Architecture, Web Applications, Scalability

    4.5
    Rating, 4.5 out of 5 stars
    ·
    51 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Case Western Reserve University

    Be a Leader, Develop a Leader

    Skills you'll gain: Coaching, Leadership Development, Initiative and Leadership, Leadership, Influencing, Strategic Leadership, People Development, Professional Development, Organizational Leadership, Leadership and Management, Team Leadership, Visionary, Emotional Intelligence, Personal Development, Goal Setting, Relationship Building

    4.8
    Rating, 4.8 out of 5 stars
    ·
    81 reviews

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Vector Search and Embeddings

    Skills you'll gain: Retrieval-Augmented Generation, Embeddings, Vector Databases, Semantic Web, Generative AI, Large Language Modeling, Natural Language Processing, Google Cloud Platform, Algorithms

    4.2
    Rating, 4.2 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    M

    Macquarie University

    Excel for Business with AI: Essentials

    Skills you'll gain: Data Visualization, Microsoft Excel, Interactive Data Visualization, Dashboard, Excel Formulas, Spreadsheet Software, Productivity Software, Data-Driven Decision-Making, Data Management, Microsoft 365, Microsoft Copilot, AI Enablement, Cloud Storage, Generative AI

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Supply Chain of Agriculture

    Skills you'll gain: Land Management, Supply Chain, Food and Beverage, Supply Chain Systems, Transportation, Supply Chain, and Logistics, Supply Chain Management, Supply And Demand, Production Management, Environment and Resource Management, Market Dynamics, Technology Solutions, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    45 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Build Website with HTML, JavaScript, AngularJS, and React

    Skills you'll gain: Angular, Cascading Style Sheets (CSS), Front-End Web Development, HTML and CSS, Responsive Web Design, jQuery, React.js, Javascript, Web Applications, JavaScript Frameworks, Web Development, Web Components, Web Design and Development, Web Development Tools, UI Components, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines, User Interface (UI), Event-Driven Programming, Maintainability

    4.4
    Rating, 4.4 out of 5 stars
    ·
    43 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    SEO Copywriting for Digital Marketing Success

    Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Web Content, Web Analytics and SEO, Content Management, Content Creation, Writing, Content Marketing, Editing, Drive Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    JavaScript Interview Prep: Real Coding Questions & Solutions

    Skills you'll gain: Pseudocode, Computational Thinking, Debugging, Algorithms, Programming Principles, Front-End Web Development, Javascript, Computer Programming, Data Structures, Web Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    36 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create your UX portfolio with Adobe Portfolio

    Skills you'll gain: Adobe Creative Cloud, Web Content, Digital Publishing, Content Creation, Multimedia, Information Architecture, Layout Design, User Experience Design

    4
    Rating, 4 out of 5 stars
    ·
    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Systems Engineering and Program Management

    Skills you'll gain: Failure Analysis, Engineering Management, Systems Engineering, Scope Management, Project Scoping, Risk Management, Root Cause Analysis, Program Management, Cost Management, Requirements Management, Contract Management, Project Risk Management, Project Management, Work Breakdown Structure, Change Management

    Build toward a degree

    4.9
    Rating, 4.9 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Introduction to Capital Markets

    Skills you'll gain: Capital Markets, Financial Market, Investment Banking, Securities Trading, Investments, Market Liquidity, Private Equity, Sales, Financial Industry Regulatory Authorities, Business Acumen, Equities, Asset Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    46 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Angular Development

    Skills you'll gain: Angular, Application Deployment, JavaScript Frameworks, Software Testing, Test Tools, Web Development Tools, Unit Testing, Application Performance Management, CI/CD, Continuous Integration, Web Applications, TypeScript, Ajax, Application Lifecycle Management, Secure Coding, Web Development, Code Coverage, Software Architecture, Command-Line Interface, Version Control

    4.2
    Rating, 4.2 out of 5 stars
    ·
    16 reviews

    Intermediate · Specialization · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Advanced Java: LearnQuest
  • Be a Leader, Develop a Leader: Case Western Reserve University
  • Vector Search and Embeddings: Google Cloud
  • Excel for Business with AI: Essentials: Macquarie University
  • Supply Chain of Agriculture: University of Illinois Urbana-Champaign
  • Build Website with HTML, JavaScript, AngularJS, and React: Board Infinity
  • SEO Copywriting for Digital Marketing Success: Skillshare
  • JavaScript Interview Prep: Real Coding Questions & Solutions: Scrimba
  • Create your UX portfolio with Adobe Portfolio: Coursera
  • Systems Engineering and Program Management: University of Colorado Boulder

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