Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of London
Skills you'll gain: Marketing Planning, Marketing Strategies, Marketing Strategy and Techniques, Strategic Marketing, Competitive Analysis, Market Analysis, Marketing, Marketing Management, Business Strategy, Market Dynamics, Target Market, Auditing, Analysis
Mixed · Course · 1 - 4 Weeks

HRCI
Skills you'll gain: Employee Performance Management, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Human Resource Strategy, Employee Engagement, Staff Management, Business Ethics, Organizational Effectiveness, Business Continuity, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Video Game Development, Game Design, Animation and Game Design, Unity Engine, Unreal Engine, Augmented and Virtual Reality (AR/VR), Computer Programming, Computer Graphics, User Interface (UI), Storytelling, Artificial Intelligence
Mixed · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Collaborative Software, Telecommuting, Social Impact, Social Network Analysis, Remote Access Systems, Interaction Design, Driving engagement, Computing Platforms, Digital Communications
Mixed · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Penetration Testing, Cyber Security Policies, Linux Commands, Cyber Security Assessment, Command-Line Interface, Cybersecurity, Cloud Computing, Linux, Risk Management Framework, Operating System Administration, Network Monitoring, Security Management, Operating Systems, Cyber Risk, Cloud Services, Threat Management, General Networking, Windows PowerShell, Cyber Governance, Unix Commands
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Semiconductors, Display Devices, Computer Displays, Systems Design, Electrical Engineering, Technical Design, Electronics, Electronics Engineering, Electronic Systems, Electronic Components, Materials science, Image Quality, Technology Solutions, Mathematical Modeling, Performance Testing, Physics, Emerging Technologies
Build toward a degree
Advanced · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Figma (Design Software), UI Components, Usability, Software Design, Mockups, Technical Design, Design Elements And Principles, Application Design, Web Design, Application Development, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Prompt Engineering, Google Gemini, Multimodal Prompts, Generative AI, LLM Application, AI Product Strategy, Product Lifecycle Management, Model Deployment, Prototyping
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Claude Code, Prompt Engineering, Multimodal Prompts, Version Control, AI Workflows, Generative AI Agents, Git (Version Control System), AI Orchestration, Quality Assurance, Generative AI, Software Quality Assurance, Software Development, Software Documentation, Artificial Intelligence, Software Development Life Cycle, Software Architecture, Automation, Software Testing, Software Design, Software Development Methodologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: No-Code Development, Mobile Development, Google Sheets, Application Development, Application Design, Application Deployment, Data Structures, User Accounts, Personalized Service, User Feedback, Web Development, Marketing
Beginner · Guided Project · Less Than 2 Hours

IE Business School
Skills you'll gain: Innovation, Business Management, Performance Management, Governance, Case Studies, Organizational Effectiveness, Corporate Strategy, Business Leadership, Decision Making, Behavioral Economics, Ancient History, Organizational Structure, Business Strategy, Social Studies, Economics, Market Dynamics, Storytelling
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Storytelling, Data Presentation, Power BI, Data Visualization Software, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data-Driven Decision-Making, Business Intelligence, Pivot Tables And Charts, Data Analysis, Scatter Plots, Histogram
Beginner · Course · 1 - 4 Weeks