
Michigan State University
Skills you'll gain: Writing, Writing and Editing, Storytelling, Peer Review
★ 4.6 (301) · Beginner · Course · 3 - 6 Months

University of California, Davis
Skills you'll gain: Growth Mindedness, Open Mindset, Culture Transformation, Lifelong Learning, Positivity, Overcoming Obstacles, Professional Development, Innovation, Organizational Change, Constructive Feedback, Adaptability, Cognitive flexibility, Resilience, Leadership Development, Self-Awareness, Growth Strategies, Collaboration
★ 4.8 (1.4K) · Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Improvement and Optimization, Project Design, Project Schedules, Business Process, Business Process Management, Process Development, Project Management, Project Planning, Quality Management, User Feedback, Project Management Life Cycle, Probability & Statistics, Process Flow Diagrams, Customer experience improvement, Data Validation
★ 4.6 (2.6K) · Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management
★ 4.6 (457) · Beginner · Professional Certificate · 3 - 6 Months
University of California San Diego
Skills you'll gain: Interaction Design, Usability, Human Centered Design, Mockups, Storyboarding, Design Strategies, Design Thinking, User Centered Design, Prototyping, Usability Testing, Design Research, User Research, UI/UX Research, Qualitative Research, Creativity, Interviewing Skills
★ 4.7 (2.8K) · Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Intercultural Competence, Planning, Conflict Management, Communication, Influencing, Cultural Sensitivity, Contract Management, Ethical Standards And Conduct, Decision Making
★ 4.9 (1.6K) · Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Technical Writing, Technical Documentation, Software Documentation, Technical Communication, Layout Design, Writing and Editing, Writing, Collaborative Software, Graphic and Visual Design, Visual Design, Augmented and Virtual Reality (AR/VR), Typography, Proofreading, Multimedia, Content Management, GitHub, Version Control
★ 4.3 (435) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

Emory University
Skills you'll gain: Conflict Management, Mediation, De-escalation Techniques, Personal Development, Discussion Facilitation, Self-Awareness, Active Listening, Communication
★ 4.8 (456) · Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Planning, Peer Review, Social Impact, Program Evaluation, Constructive Feedback, Strategic Planning, Collaboration, Needs Assessment, Social Determinants Of Health, Goal Setting, Adaptability
★ 4.7 (464) · Intermediate · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Analytical Skills, Science and Research, Sampling (Statistics), Statistical Hypothesis Testing, Data Literacy, Statistical Analysis, R (Software), Data Analysis, Statistical Software, Statistical Programming, Probability & Statistics, Statistical Methods, R Programming, Statistics, Public Health, Statistical Inference, Descriptive Statistics, Probability Distribution, Data Import/Export
★ 4.7 (1.6K) · Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Service Improvement, Customer experience strategy (CX), Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement, Case Studies
★ 4.3 (380) · Beginner · Course · 1 - 4 Weeks