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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • G

    Google Cloud

    Essential Google Cloud Infrastructure: Core Service italiano

    Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Management, Data Storage Technologies, Cloud Engineering, Cloud Computing, Cloud Hosting, Data Storage, Data Store, Cloud Storage, Computing Platforms, Authorization (Computing), Role-Based Access Control (RBAC), Key Management, Application Performance Management, Security Controls, Capacity Management, Debugging

    Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening

    5 stars, 7 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (7) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Chegg Skills

    Agile Project Design

    Skills you'll gain: Project Design, Agile Product Development, User Story, Agile Project Management, Backlogs, Project Planning, Agile Methodology, Project Scoping, Product Roadmaps, Product Planning, Scrum (Software Development), Project Estimation, Prioritization, Project Management, Product Management, Strategic Planning, Requirements Analysis, Team Collaboration, Problem Solving, Decision Making

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    Skillshare

    Graphic Design Theory - Web & Digital Design

    Skills you'll gain: User Interface (UI), User Interface (UI) Design, Responsive Web Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Digital Design, Web Design, User Experience, Motion Graphics, Adobe XD, Interactive Design, No-Code Development, Graphic and Visual Design, Layout Design, Prototyping, Graphic Design, Design Elements And Principles, Augmented and Virtual Reality (AR/VR), Style Guides, Digital Publishing

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • A

    Arizona State University

    Experimental Design Basics

    Skills you'll gain: Experimentation, Sample Size Determination, Research Design, Statistical Analysis, Science and Research, Statistical Methods, Scientific Methods, Data Analysis Software, Statistical Hypothesis Testing, Sampling (Statistics), Statistical Software, Mathematical Software, Design Strategies, Probability & Statistics, Descriptive Statistics, Variance Analysis

    4.7 stars, 317 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (317) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    IBM

    IBM UI/UX Designer

    Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Design Thinking, Agile Software Development, UI/UX Strategy, Scrum (Software Development), User Centered Design, Design Research, Responsive Web Design, User Interface (UI), Figma (Design Software), Wireframing, User Experience, Adobe XD, Responsible AI, Prototyping

    4.8 stars, 3K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (3K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job skills
    Job skills
    Status: Free trial
    Free trial
  • U

    University of Michigan

    Service Transformed: Lessons in U.S. Veteran Centered Care

    Skills you'll gain: Trauma Care, Triage, Health Disparities, Patient-centered Care, Mental Health Diseases and Disorders, Intercultural Competence, Cultural Responsiveness, Psychiatric Assessments, Diversity Awareness, Health Equity, Cultural Sensitivity, Health Systems, Healthcare Ethics, Social Determinants Of Health, Mental Health, Team Collaboration, Health Policy

    4.1 stars, 17 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.1 (17) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Colorado Boulder

    Embedded Interface Design

    Skills you'll gain: User Research, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, UI/UX Strategy, Persona (User Experience), Internet Of Things, API Design, User Interface (UI), Embedded Software, Amazon Web Services, Cloud Computing Architecture, Embedded Systems, Application Programming Interface (API), Prototyping, User Interface (UI) Design, Software Development

    4.5 stars, 148 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (148) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • M

    Minnesota State University, Mankato

    Organizational Design

    Skills you'll gain: Employee Engagement, Organizational Change, Organizational Structure, Workflow Management, Business Workflow Analysis, Process Design, Organizational Development, Operational Excellence, Culture Transformation, Drive Engagement, Organizational Effectiveness, Communication Strategies, Business Process Improvement, Business Management, Workforce Management, Performance Improvement, Business Operations, Productivity, Decision Making, Strategic Thinking

    3.3 stars, 7 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 3.3 (7) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Relational Database Design

    Skills you'll gain: Database Design, Database Management Systems, Database Development, Relational Databases, Database Theory, Database Systems, Databases, Database Management, Data Modeling, Diagram Design, Informatics, Dependency Analysis

    4.6 stars, 365 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (365) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    ITIL V4 Details of Four Dimensions of Service Management

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Performance Management, Supplier Management, Vendor Relationship Management, Process Management, Data Management, Process Optimization, People Development, Continuous Improvement Process

    4.8 stars, 136 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (136) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    Ludwig-Maximilians-Universität München (LMU)

    Strategic Organization Design

    Skills you'll gain: Organizational Structure, Organizational Strategy, Organizational Development, Organizational Effectiveness, Organizational Change, Organizational Leadership, Strategic Thinking, Corporate Strategy, Process Design, Coordinating, Business Strategy, Business Management, Strategic Decision-Making, Strategic Planning, Governance, Coordination, Growth Strategies, Decision Making

    4.6 stars, 308 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.6 (308) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular service design courses

  • Essential Google Cloud Infrastructure: Core Service italiano: Google Cloud
  • Customer Service Essentials: 20 Skills for Happy Clients: STARWEAVER
  • Agile Project Design: Chegg Skills
  • Graphic Design Theory - Web & Digital Design: Skillshare
  • Experimental Design Basics: Arizona State University
  • IBM UI/UX Designer: IBM
  • Service Transformed: Lessons in U.S. Veteran Centered Care: University of Michigan
  • Embedded Interface Design: University of Colorado Boulder
  • Organizational Design: Minnesota State University, Mankato
  • Relational Database Design: University of Colorado Boulder

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