Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Management, Data Storage Technologies, Cloud Engineering, Cloud Computing, Cloud Hosting, Data Storage, Data Store, Cloud Storage, Computing Platforms, Authorization (Computing), Role-Based Access Control (RBAC), Key Management, Application Performance Management, Security Controls, Capacity Management, Debugging
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening
★ 5 (7) · Mixed · Course · 1 - 4 Weeks

Chegg Skills
Skills you'll gain: Project Design, Agile Product Development, User Story, Agile Project Management, Backlogs, Project Planning, Agile Methodology, Project Scoping, Product Roadmaps, Product Planning, Scrum (Software Development), Project Estimation, Prioritization, Project Management, Product Management, Strategic Planning, Requirements Analysis, Team Collaboration, Problem Solving, Decision Making
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: User Interface (UI), User Interface (UI) Design, Responsive Web Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Digital Design, Web Design, User Experience, Motion Graphics, Adobe XD, Interactive Design, No-Code Development, Graphic and Visual Design, Layout Design, Prototyping, Graphic Design, Design Elements And Principles, Augmented and Virtual Reality (AR/VR), Style Guides, Digital Publishing
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Experimentation, Sample Size Determination, Research Design, Statistical Analysis, Science and Research, Statistical Methods, Scientific Methods, Data Analysis Software, Statistical Hypothesis Testing, Sampling (Statistics), Statistical Software, Mathematical Software, Design Strategies, Probability & Statistics, Descriptive Statistics, Variance Analysis
★ 4.7 (317) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Design Thinking, Agile Software Development, UI/UX Strategy, Scrum (Software Development), User Centered Design, Design Research, Responsive Web Design, User Interface (UI), Figma (Design Software), Wireframing, User Experience, Adobe XD, Responsible AI, Prototyping
★ 4.8 (3K) · Beginner · Professional Certificate · 3 - 6 Months
University of Michigan
Skills you'll gain: Trauma Care, Triage, Health Disparities, Patient-centered Care, Mental Health Diseases and Disorders, Intercultural Competence, Cultural Responsiveness, Psychiatric Assessments, Diversity Awareness, Health Equity, Cultural Sensitivity, Health Systems, Healthcare Ethics, Social Determinants Of Health, Mental Health, Team Collaboration, Health Policy
★ 4.1 (17) · Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: User Research, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, UI/UX Strategy, Persona (User Experience), Internet Of Things, API Design, User Interface (UI), Embedded Software, Amazon Web Services, Cloud Computing Architecture, Embedded Systems, Application Programming Interface (API), Prototyping, User Interface (UI) Design, Software Development
★ 4.5 (148) · Intermediate · Specialization · 3 - 6 Months

Minnesota State University, Mankato
Skills you'll gain: Employee Engagement, Organizational Change, Organizational Structure, Workflow Management, Business Workflow Analysis, Process Design, Organizational Development, Operational Excellence, Culture Transformation, Drive Engagement, Organizational Effectiveness, Communication Strategies, Business Process Improvement, Business Management, Workforce Management, Performance Improvement, Business Operations, Productivity, Decision Making, Strategic Thinking
★ 3.3 (7) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Database Design, Database Management Systems, Database Development, Relational Databases, Database Theory, Database Systems, Databases, Database Management, Data Modeling, Diagram Design, Informatics, Dependency Analysis
★ 4.6 (365) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Performance Management, Supplier Management, Vendor Relationship Management, Process Management, Data Management, Process Optimization, People Development, Continuous Improvement Process
★ 4.8 (136) · Intermediate · Course · 1 - 4 Weeks
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Organizational Structure, Organizational Strategy, Organizational Development, Organizational Effectiveness, Organizational Change, Organizational Leadership, Strategic Thinking, Corporate Strategy, Process Design, Coordinating, Business Strategy, Business Management, Strategic Decision-Making, Strategic Planning, Governance, Coordination, Growth Strategies, Decision Making
★ 4.6 (308) · Mixed · Course · 1 - 3 Months