Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

LearnQuest
Skills you'll gain: Model View Controller, Swift Programming, iOS Development, Apple iOS, Data Structures, Object Oriented Programming (OOP), Mobile Development, Apple Xcode, Computer Programming
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Graph Theory, Database Design, Big Data, Network Analysis, Analytics, Data Management, Query Languages, Computing Platforms, Scalability, Unsupervised Learning, Distributed Computing, Algorithms
Mixed · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Conflict Management, Cultural Diversity, Case Studies, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Peer Review, Process Design, Interpersonal Communications, Active Listening
Intermediate · Course · 1 - 3 Months

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Concision, Technical Writing, Requirements Analysis, Business Requirements, Functional Requirement, Writing, User Requirements Documents, System Requirements, Product Requirements, Proofreading, Editing, Grammar, Style Guides, Verification And Validation
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Mockups, Figma (Design Software), Design, Packaging and Labeling, Product Design
Beginner · Guided Project · Less Than 2 Hours

Association of International Certified Professional Accountants
Skills you'll gain: Data Literacy, Data-Driven Decision-Making, Financial Data, Business Analytics, Data Strategy, Analytical Skills, Project Design, Data Analysis, Business Intelligence, Project Implementation, Unstructured Data, Data Quality
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Business Systems Analysis, Systems Analysis, Requirements Analysis, Business Requirements, Business Analysis, Business Systems, Process Flow Diagrams, User Requirements Documents, Data Flow Diagrams (DFDs), Requirements Management, Diagram Design, Feasibility Studies
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, Generative AI Agents, Retrieval-Augmented Generation, Generative AI, LangChain, AI Workflows, AI Orchestration, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Applied Machine Learning, Transfer Learning, LLM Application, Embeddings, Amazon Web Services, Context Management, Model Deployment, Amazon S3, Model Evaluation
Intermediate · Professional Certificate · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Real-Time Operating Systems, Internet Of Things, Wireless Networks, General Networking, Cybersecurity, IBM Cloud, Cloud Platforms, Cryptography, Automation, Emerging Technologies, Software-Defined Networking, Market Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Penetration Testing, Security Testing, System Testing, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Cloud Security, Vulnerability Assessments, Intrusion Detection and Prevention, Network Security, Exploitation techniques, Microsoft Azure, Firewall, Virtual Private Networks (VPN)
Beginner · Course · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Power Electronics, Electrical Power, Plant Operations and Management, Electric Power Systems, Sustainable Technologies, Energy and Utilities, Semiconductors, Electronics, Electronics Engineering, Environmental Engineering, Electrical Engineering, Materials science, Physics, Engineering Calculations, Mathematical Modeling
Intermediate · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Data Visualization, Exploratory Data Analysis, Statistical Hypothesis Testing, Correlation Analysis, Data Science, Jupyter, Data Analysis, Business Analytics, Statistical Analysis, Probability & Statistics, Python Programming, Descriptive Statistics, Data Modeling, Statistical Modeling, Design Thinking
Beginner · Course · 1 - 4 Weeks