Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: MySQL, Database Management, Database Administration, Data Warehousing, Linux Commands, Data Integrity, Unit Testing, Algorithms, Software Versioning, Command-Line Interface, Software Visualization, Linux, Pseudocode, Query Languages, Collaborative Software, Django (Web Framework), Database Architecture and Administration, Computational Thinking, Test Driven Development (TDD), File Management
Beginner · Professional Certificate · 3 - 6 Months

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Teaching, Education Software and Technology, Planning, End User Training and Support, Technical Communication, Quality Assurance, Innovation, Digital Transformation, Emerging Technologies, Digital Communications
Beginner · Course · 1 - 3 Months

Meta
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, UI/UX Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, Mobile Development, React.js, Web Development Tools, Javascript
Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Applied Behavior Analysis, Behavior Management, Positive Behavior Support, Parent Communication, Mental Health Diseases and Disorders, Child Development, Problem Solving
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Jupyter, Multimodal Prompts, Health Systems, Health Information Management, Decision Support Systems, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Solutions, Cloud Computing, Agile Project Management, Cloud-Native Computing, User Story, Sprint Retrospectives, CI/CD, Test Driven Development (TDD), Scrum (Software Development)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Storytelling, Business Process Modeling, Stakeholder Engagement, Process Mapping, Lean Methodologies, Process Analysis, Business Analysis, Data Presentation, Six Sigma Methodology, Interactive Data Visualization, Feasibility Studies, Business Process Improvement, Data Visualization, Systems Analysis, Stakeholder Analysis, Systems Design, Information Technology, Release Management, Database Management, Agile Methodology
Beginner · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Financial Reporting, Return On Investment, Financial Acumen, Financial Data, Capital Budgeting, Financial Statements, Business Modeling, Mathematical Modeling, Finance, Regression Analysis, Financial Modeling, Statistical Modeling, Income Statement, Risk Analysis, Financial Analysis, Spreadsheet Software, Business Reporting, Capital Expenditure, Microsoft Excel, Corporate Finance
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, Legal Technology, LLM Application, Productivity, OpenAI, AI Personalization, Legal Strategy, Personalized Service, Large Language Modeling, Artificial Intelligence, Responsible AI, Legal Research, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Expense Management, Creative Thinking, Productivity Software
Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Large Language Modeling, Amazon CloudWatch, AWS CloudFormation, Amazon DynamoDB, Software Development Life Cycle, CI/CD, Amazon Web Services, Professional Networking, Prompt Engineering, IT Automation, Cloud Computing, Extract, Transform, Load, Software Architecture, Cloud Computing Architecture, Cloud Management, Data Management, Problem Solving, Teamwork
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Tensorflow, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Artificial Neural Networks, Applied Machine Learning, Supervised Learning, Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks