Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
Arizona State University
Skills you'll gain: Oral Comprehension, Education Software and Technology, Teaching, Oral Expression, Literacy, Technology Strategies, Grammar, English Language, Language Competency, Design Elements And Principles, Design Strategies, End User Training and Support, Emerging Technologies, Language Learning, Vocabulary, Innovation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Unsupervised Learning, Supervised Learning, Regression Analysis, Scikit Learn (Machine Learning Library), Applied Machine Learning, Predictive Modeling, Machine Learning Algorithms, Machine Learning, Dimensionality Reduction, Python Programming, Statistical Analysis, Classification And Regression Tree (CART), Feature Engineering
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, ChatGPT, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, AI Product Strategy, Requirements Elicitation, Requirements Analysis, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Business Strategy, Image Quality, Machine Learning
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Kanban Principles, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
Beginner · Course · 1 - 4 Weeks

Interactive Brokers
Skills you'll gain: Derivatives, Equities, Risk Analysis, Financial Trading, International Finance, Investments, Securities Trading, Financial Market, Risk Management, Financial Analysis, Financial Statement Analysis, Market Analysis, Analysis, Capital Markets, Tax, Balance Sheet, Financial Regulations, Market Data, Technical Analysis, Market Dynamics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: MySQL, Database Management, Database Administration, Data Warehousing, Linux Commands, Data Integrity, Unit Testing, Algorithms, Software Versioning, Command-Line Interface, Software Visualization, Linux, Pseudocode, Query Languages, Collaborative Software, Django (Web Framework), Database Architecture and Administration, Computational Thinking, Test Driven Development (TDD), File Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), Event-Driven Programming, 3D Assets, Computer Graphic Techniques, Application Development, C++ (Programming Language), Software Design, Video Game Development, Microsoft Windows, Maintainability, Software Architecture, Application Lifecycle Management, System Configuration, Image Quality, Performance Tuning, Data Structures, Applied Mathematics, Linear Algebra, Algebra
Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Management, Cloud Solutions, Google Cloud Platform, Cloud Computing, DevOps, Operational Excellence, Cloud Infrastructure, Cost Management, Site Reliability Engineering, Operational Efficiency, Scalability, Corporate Sustainability, System Monitoring, Customer Support
Beginner · Course · 1 - 3 Months

Skills you'll gain: Software Development Life Cycle, Open Web Application Security Project (OWASP), Containerization, Istio, Software Architecture, Node.JS, Application Deployment, Restful API, Kubernetes, Database Design, Cloud-Native Computing, Responsive Web Design, NoSQL, OpenShift, Git (Version Control System), Ajax, Grafana, Javascript, Azure DevOps, Engineering Software
Beginner · Professional Certificate · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Accrual Accounting, Financial Accounting, Financial Reporting, Accounting, Financial Analysis, Balance Sheet, Income Statement, Cash Flows, General Ledger, Bookkeeping, Revenue Recognition, Business Metrics, Return On Investment, Depreciation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, Business Workflow Analysis, Systems Architecture, Solution Architecture, Business Process Automation, LLM Application, Stakeholder Analysis, Software Architecture, Systems Thinking, Responsible AI, Machine Learning, Project Documentation, Stakeholder Communications, Technical Consulting
Beginner · Specialization · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Income Statement, Balance Sheet, Ledgers (Accounting), Financial Statements, Accounting, Financial Accounting, Standard Accounting Practices, Bookkeeping, Financial Reporting, Generally Accepted Accounting Principles (GAAP), Cash Flows
Beginner · Course · 1 - 3 Months