Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Google Cloud
Skills you'll gain: Looker (Software), Google Cloud Platform, SQL, Dashboard, Big Data, Data Visualization Software, Dashboard Creation, Applied Machine Learning, Data Access, Data Transformation, Query Languages, Machine Learning, Data Cleansing, Data Preprocessing, Model Evaluation, Model Training, Data Analysis, Data Wrangling, Analytics, Public Cloud
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Service Level, Product Support, Google Cloud Platform, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Record Keeping, Problem Management
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Technical Support, End User Training and Support, Cloud Management, Technical Support and Services, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing, Problem Management, Incident Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Management, Data Sharing, Data Access, Cloud Computing, Cloud Security, Data Integration, Data Management, Data-Driven Decision-Making, Data Visualization
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, Product Support, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Record Keeping, Issue Tracking, Personally Identifiable Information, Incident Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Model Training, Google Cloud Platform, Model Optimization, Model Deployment, Data Preprocessing, MLOps (Machine Learning Operations), Predictive Modeling, Google Analytics, Applied Machine Learning, Cloud Deployment, Cloud Storage, Machine Learning, Data Management
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Content Performance Analysis, ChatGPT, Driving engagement, Content Optimization, Social Media Content, Content Strategy, Prompt Engineering, Digital Media Strategy, Target Audience, Social Media Campaigns, Social Media Marketing, Personalized Campaigns, Content Creation, Social Media, Content Scheduling, Drive Engagement, User Research, User Feedback, Copywriting, Storytelling
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Data Storytelling, Performance Measurement, Digital Media Strategy, Performance Metric, Search Engine Marketing, Conversion Funnel Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Digital Marketing, Customer Engagement, Marketing Planning, Marketing Strategies, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Performance marketing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Video Editing, TikTok, Content Performance Analysis, Canva (Software), Photo/Video Production and Technology, Visual Storytelling, Content Scheduling, Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Content Optimization, ChatGPT, Storytelling, Social Media Content, Content Creation, Videography, Social Media Strategy, Analytics, Video Production, Marketing
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vibe coding, Responsible AI, AI powered creativity, Brainstorming, Planning, Visual Storytelling, Prompt Patterns, Generative AI, Data Wrangling, Data Analysis, Content Creation, Presentations, AI literacy, Communication Planning, Business Communication, Artificial Intelligence, Data Visualization, Research, Project Management, Machine Learning
Beginner · Professional Certificate · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Cloud Computing, Technical Support and Services, Web Applications, Information Technology, Customer Service, Software Development
Beginner · Professional Certificate · 3 - 6 Months