Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Performance Measurement, Variance Analysis, Budgeting, Accounting, Capital Budgeting, Financial Accounting, Performance Management, Financial Data, Performance Metric, Operating Budget, Cost Management, Organizational Strategy, Key Performance Indicators (KPIs), Financial Analysis, Organizational Structure, Decision Making
★ 4.7 (647) · Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Responsible AI, Google Gemini, Gemini, Generative AI, Generative AI Agents, Generative Model Architectures, Google Cloud Platform, AI Workflows, Google Workspace, AI Orchestration, Agentic Workflows, Prompt Patterns, AI Product Strategy, AI Security, Large Language Modeling, AI literacy, Artificial Intelligence, Cloud Computing, Collaboration
★ 4.8 (231) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Product Lifecycle Management, Product Roadmaps, Product Management, Product Planning, New Product Development, Product Strategy, Project Management Life Cycle, Product Development, Project Planning, Project Documentation, Agile Product Development, Product Requirements, Business Planning, User Requirements Documents, Product Marketing, Team Building, Competitive Analysis, Team Management, Marketing Planning, Market Research
★ 4.6 (208) · Beginner · Course · 1 - 3 Months

The University of Melbourne
Skills you'll gain: Cloud Computing, Cloud Services, Cloud Computing Architecture, Change Management, Organizational Change, Culture Transformation, Workforce Development, Service Level Agreement, Stakeholder Engagement, Vendor Contracts, Organizational Development, Business Transformation, Stakeholder Analysis, Stakeholder Management, Workforce Planning, Contract Management, Governance, Key Performance Indicators (KPIs), Communication Strategies
★ 4.5 (255) · Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Focus Group, Qualitative Research, Surveys, Discussion Facilitation, Survey Creation, Market Research, Research, Research Reports, Recruitment, Research Methodologies, Interviewing Skills, Recruitment Strategies, Report Writing, Sample Size Determination
★ 4.6 (474) · Intermediate · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Design Thinking, Entrepreneurship, Business Modeling, Blockchain, Bank Regulations, Cryptography, Financial Regulations, FinTech, Cryptographic Protocols, Regulation and Legal Compliance, Financial Regulation, Entrepreneurial Finance, Business Planning, Emerging Technologies, Financial Systems, Video Production, Innovation, Market Opportunities, Sales Presentations, Ledgers (Accounting)
★ 4.7 (266) · Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Cloud Deployment, Cloud-Native Computing, Cloud Platforms, Application Deployment, Microservices, Cloud Computing, DevOps, Kubernetes, Cloud Management, Continuous Delivery, Containerization, Amazon Web Services, Serverless Computing, Virtual Machines, Performance Testing, Virtualization and Virtual Machines, System Monitoring, Flask (Web Framework), Performance Stress Testing, Continuous Monitoring
★ 4.4 (136) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Cloud API, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), User Accounts, Image Analysis, Artificial Intelligence, Cloud Computing, Software Development
★ 4.5 (531) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Object Oriented Design, Computer Programming, Virtual Machines, Package and Software Management, Memory Management
★ 4.7 (534) · Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Electric Power Systems, Electrical Power, Electrical Systems, Safety Standards, Energy and Utilities, Safety Assurance, Electrical Safety, Environmental Regulations, Power Electronics, Electrical Equipment, Sustainable Technologies, Sustainable Design, Low Voltage, Hydraulics, Basic Electrical Systems, Thermal Management, Semiconductors, Electronic Components, Physics, Applied Mathematics
★ 4.7 (660) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Feature Engineering, Model Deployment, Data Ethics, Exploratory Data Analysis, Model Evaluation, Unsupervised Learning, Data Presentation, Tensorflow, Application Deployment, Dimensionality Reduction, MLOps (Machine Learning Operations), Model Training, Probability Distribution, Apache Spark, Statistical Hypothesis Testing, Design Thinking, Market Opportunities, Data Science, Machine Learning, Python Programming
★ 4.4 (369) · Advanced · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Test Planning, Embedded Software, Embedded Systems, User Requirements Documents, Functional Specification, Systems Design, Requirements Analysis, System Requirements, System Design and Implementation, Software Design, Systems Development, Prototyping, Program Development, Software Documentation, Conceptual Design, Python Programming
★ 4.7 (956) · Mixed · Course · 1 - 3 Months