Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Case Studies
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Algorithms, Debugging, Development Environment
Mixed · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Design Thinking, Entrepreneurship, Business Modeling, Blockchain, Solution Design, Cryptography, Financial Regulations, FinTech, Financial Regulation, Business Planning, Emerging Technologies, Financial Systems, Video Production, Business Strategies, Market Opportunities, Business Strategy, Mobile Banking, Banking, Machine Learning, New Business Development
Beginner · Specialization · 3 - 6 Months

Skillshare
Skills you'll gain: Animations, 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Graphical Tools, Timelines, Graphics Software, User Interface (UI), File Management, Image Quality, Layout Design, Software Versioning, Software Installation
Mixed · Course · 1 - 3 Months

Instituto Tecnológico de Aeronáutica
Skills you'll gain: Model View Controller, Selenium (Software), Web Applications, Java, JUnit, Data Access, Java Platform Enterprise Edition (J2EE), Agile Methodology, Software Testing, Application Development, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, Marketing Strategies, Customer Engagement, Marketing Analytics, Consumer Behaviour, AI Enablement
Intermediate · Specialization · 1 - 3 Months

L&T EduTech
Skills you'll gain: Scope Management, Work Breakdown Structure, Project Scoping, Feasibility Studies, Project Management Life Cycle, Contract Management, Change Control, Project Management, Change Management, Claims Processing, Project Planning, Organizational Structure, Project Implementation, Bidding
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Territory Management, B2B Sales, Regional Sales, Selling Techniques, Sales Management, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Analysis, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation
Intermediate · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Supervised Learning, Dimensionality Reduction, Unsupervised Learning, Applied Machine Learning, Decision Tree Learning, Machine Learning, Financial Trading, Reinforcement Learning, Scikit Learn (Machine Learning Library), Financial Services, Regression Analysis, Correlation Analysis, Exploratory Data Analysis, Portfolio Management, Python Programming, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Innovation, Design Thinking, Intellectual Property, Ideation, Organizational Strategy, New Product Development, Business Transformation, Strategic Partnership, Business Strategy, Risk Management, Business Process
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Innovation, Strategic Thinking, Systems Thinking, Technology Strategies, Digital Transformation, Case Studies, Business Modeling, Business Transformation, Scalability, Social Impact, Market Opportunities, Timelines, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Node.JS, Restful API, Database Design, Database Application, Databases, NoSQL, MongoDB, Back-End Web Development, Performance Tuning, API Design, Cloud Applications, Authentications, Server Side, Middleware, Scalability, Application Deployment, Web Applications, Web Development, Debugging, Javascript
Intermediate · Course · 1 - 3 Months