Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado Boulder
Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Technical Management, Risk Management, Team Management, Organizational Structure, Stakeholder Management, Diversity and Inclusion, Delegation Skills, Professional Networking, Strategic Leadership, Relationship Building, Culture Transformation, Business Strategy, Organizational Leadership, Leadership
Build toward a degree
Beginner · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Software Installation, Computational Thinking, Development Environment
Mixed · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Design Reviews, Autodesk Revit, Building Information Modeling, Visualization (Computer Graphics), Augmented and Virtual Reality (AR/VR), Engineering Analysis, Architectural Engineering, Coordination, Structural Engineering, Construction Management, Construction, Technical Standard
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Architecture, Virtual Networking, Virtualization, Network Planning And Design, Software-Defined Networking, Virtual Private Networks (VPN), Network Protocols, Cloud Infrastructure, Local Area Networks, Wireless Networks, Wide Area Networks, Virtual Machines
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, Business Ethics, Cognitive flexibility, Diversity Awareness, Workplace inclusivity, Diversity and Inclusion, Cross-Functional Team Leadership, Professionalism, Organizational Leadership, Global Marketing, Business Leadership, Collaboration, Culture, International Relations, Systems Thinking, Economics
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Product Roadmaps, AI Product Strategy, Technology Roadmaps, Product Strategy, User Story, Agile Product Development, Stakeholder Management, Product Requirements, Functional Specification, Responsible AI, Innovation, Change Management, Market Research, Prioritization
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: LangGraph, LangChain, AI Workflows, LLM Application, Agentic systems, Prompt Engineering, Data Persistence, Context Management, Human Centered Design
Intermediate · Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Equipment Design, Manufacturing Processes, Hydraulics, Manufacturing Operations, Chemical Engineering, Production Process, Process Engineering, Control Systems, Manufacturing Standards, Automation, Mechanical Engineering, Internet Of Things, Materials science, Quality Assurance, Safety Standards, Petroleum Industry, Engineering Practices, Technical Standard, Maintenance, Repair, and Facility Services, Thermal Management
Intermediate · Specialization · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Product Management, Customer Insights, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Needs Assessment, Analysis, Data Collection, Technology Solutions
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Concision, Grant Writing, Sample Size Determination, Grant Applications, Proposal Writing, Biostatistics, Writing, Clinical Research Ethics, Editing, Statistical Analysis, Healthcare Ethics, Persuasive Communication, Data Analysis, Clinical Research, Statistical Methods, Medical Science and Research, Research Design, Planning, Science and Research, Growth Mindedness
Intermediate · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Infrastructure, Network Security, Virtualization and Virtual Machines, Cloud Computing, Cloud Management, Firewall, Infrastructure Security, Cloud Security, Cloud Platforms, Cloud Storage, Virtual Networking
Beginner · Course · 1 - 3 Months