IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, AI powered creativity, Multimodal Prompts, LLM Application, AI literacy, Anthropic Claude, Creative Problem-Solving, AI Enablement, Generative AI, AI Personalization, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Creativity, Education Software and Technology
★ 4.8 (8.6K) · Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Contract Negotiation, Negotiation, Price Negotiation, Mediation, Arbitration, Intercultural Competence, Conflict Management, Cultural Sensitivity, Influencing, Business Ethics, Decision Making, Ethical Standards And Conduct, Planning, Constructive Feedback, Analysis
★ 4.8 (20K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, AI Enablement, AI Integrations, Business Analytics, AI literacy, Data Storytelling, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Augmented and Virtual Reality (AR/VR)
★ 4.7 (12K) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Agile Project Management, Backlogs, Agile Software Development, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
★ 4.8 (15K) · Beginner · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Incident Response, Email Security, Digital Forensics, Network Security, Computer Security Incident Management, Cloud Computing Architecture, Incident Management, Business Continuity Planning, Penetration Testing, Cloud Services, Business Continuity, Security Controls, System Configuration, Generative AI, Data Storage, Peripheral Devices, Cybersecurity, Application Security, Information Technology, Cryptography
★ 4.7 (15K) · Beginner · Professional Certificate · 3 - 6 Months

Stanford University
Skills you'll gain: Cooking, Nutrition Education, Meal Planning And Preparation, Health Promotion, Health Education, Food and Beverage, Nutrition and Diet, Public Health, Behavior Management, Social Studies, Habit Formation, Cultural Diversity, Health Informatics, Chronic Diseases
★ 4.7 (34K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, ChatGPT, Generative AI, Generative Model Architectures, Commercialization, Product Management, AI Enablement, Google Gemini, Product Lifecycle Management, Stakeholder Communications, Technical Product Management, AI literacy, Customer experience improvement, Team Building, Responsible AI, Stakeholder Engagement, Artificial Intelligence, Creativity
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Prompt Engineering Tools, Containerization, Firewall, Virtual Networking, Network Architecture, Network Planning And Design, Infrastructure As A Service (IaaS), Prompt Patterns, Network Routing, Virtual Private Networks (VPN), Dashboard Creation
★ 4.7 (50K) · Intermediate · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Kubernetes, Infrastructure As A Service (IaaS), Prompt Engineering Tools, Containerization, Cloud Deployment, Cloud Computing, Cloud Solutions, Prompt Patterns, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications, Cloud Platforms, Cloud Computing Architecture
★ 4.7 (59K) · Intermediate · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, IT Management, Product Development, Technology Strategies, Agile Product Development, Innovation, Creativity, Strategic Thinking, Information Technology Architecture, Thought Leadership, Business Strategy, Leadership and Management, Marketing, Storytelling
★ 4.7 (21K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microservices, Node.JS, Cloud Deployment, API Gateway, Application Deployment, Software Architecture, Cloud Applications, Application Design, Restful API, Communication Systems
★ 3 (6) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Warehousing, Extract, Transform, Load, Data Storytelling, SQL, Data Visualization, Dashboard Creation, Database Design, Data Security, Data Migration, Data Governance, Data Presentation, Descriptive Statistics, Data Store, Data Management, MySQL, Databases, Data Architecture, Excel Formulas, Business Intelligence
★ 4.7 (19K) · Beginner · Professional Certificate · 3 - 6 Months