Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure

Skills you'll gain: Dashboard, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization, Data Visualization Software, Business Intelligence, Data Analysis, Data Integration, Data Modeling

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Sales Management, Team Leadership, Sales Training, Virtual Teams, Team Management, Sales Enablement, Team Motivation, Sales, Team Performance Management, Sales Pipelines, Sales Process, Innovation, Overcoming Objections, Conflict Management, Performance Analysis, Employee Onboarding, Drive Engagement, Employee Retention, Customer Engagement, Recognizing Others

Skills you'll gain: Process Improvement, Quality Improvement, Operations Management, Management Accounting, Continuous Improvement Process, Lean Six Sigma, Marketing, Business Process, Integrated Marketing Communications, Operational Analysis, Process Analysis, Variance Analysis, Product Strategy, Marketing Planning, Business Operations, Cost Accounting, Strategic Marketing, Performance Analysis, Supply Chain Management, Quality Control

Skills you'll gain: User Experience Design, Design Thinking, User Experience, User Centered Design, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, Miro AI, Customer Analysis, Collaborative Software

Skills you'll gain: Human Resources Management and Planning, Employee Performance Management, Performance Management, Growth Strategies, Delegation Skills, Business Management, People Management, Subcontracting, Recruitment, Employee Training, Organizational Structure, Organizational Strategy, Leadership, Communication

Skills you'll gain: Work Breakdown Structure, Project Risk Management, Timelines, Scheduling, Risk Management, Project Scoping, Project Planning, Budgeting, Project Management, Project Implementation, Project Documentation, Peer Review, Accountability

Skills you'll gain: Operations Management, Team Motivation, Rapport Building, Strategic Leadership, Governance, Employee Engagement, Expectation Management, Influencing

Skills you'll gain: Strategic Decision-Making, Competitive Analysis, Organizational Strategy, Business Strategy, Plan Execution, Sustainable Business, Corporate Strategy, Strategic Thinking, Business Management, Case Studies, Corporate Sustainability, Market Analysis, Business Analysis, Crisis Management, Supplier Management, Supplier Relationship Management, Continuous Monitoring

Skills you'll gain: Team Performance Management, Employee Performance Management, Team Management, Team Motivation, People Management, Performance Measurement, Performance Appraisal, Performance Analysis, Leadership and Management, Performance Improvement, Motivational Skills, Leadership Development, Communication Strategies, Constructive Feedback, Coaching

Skills you'll gain: Help Desk Support, Cloud Management, Technical Support and Services, Google Cloud Platform, Technical Support, Service Level, Cloud Services, Issue Tracking, Technical Communication, Personally Identifiable Information, Information Privacy