
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Development, Event-Driven Programming, Cloud Applications, Cloud-Based Integration, Dataflow, C# (Programming Language), Distributed Computing, Cloud Services, Communication Systems, Cloud Storage, Real Time Data
Intermediate · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Drive Engagement, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Azure Synapse Analytics, Data Migration, Microsoft Azure, Data Warehousing, SQL Server Integration Services (SSIS), Microsoft SQL Servers, Cloud Management, Cloud Security, Star Schema, Performance Tuning, System Configuration, Transact-SQL, Data Modeling, Cloud Computing Architecture, Extract, Transform, Load, Data Security, Database Architecture and Administration, Apache Spark, Data Integration, Data Pipelines
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Customer Insights, User Research, Research Methodologies, Customer experience improvement, Client Support, Interrigatories
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Management, Data Storage Technologies, Cloud Engineering, Cloud Computing, Cloud Hosting, Data Storage, Data Store, Cloud Storage, Computing Platforms, Authorization (Computing), Role-Based Access Control (RBAC), Key Management, Application Performance Management, Security Controls, Capacity Management, Debugging
Intermediate · Course · 1 - 3 Months

ESCP Business School
Skills you'll gain: Intercultural Competence, Team Management, Global Marketing, Cultural Sensitivity, Cultural Diversity, Cultural Responsiveness, Culture, Organizational Leadership, Diversity Training, Business Management, Human Resources, People Management, Human Resource Strategy, Business Communication, Leadership and Management, Negotiation, Business Leadership, Leadership, Communication Strategies, Human Resources Management and Planning
Beginner · Course · 1 - 3 Months
Skills you'll gain: Cloud Deployment, Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Computing, Cloud Services, Cloud Applications, Software As A Service, Private Cloud, DevOps, Agile Methodology
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Deployment, Cloud Infrastructure, Cloud Services, Cloud Computing, Service Level Agreement, Cloud Platforms, Public Cloud, Service Level, Virtualization, Application Deployment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, C# (Programming Language), Cloud Storage, Cloud Development, Cloud Applications, Distributed Computing, Communication Systems, Event-Driven Programming, Communication, Real Time Data, Data Management
Intermediate · Course · 1 - 3 Months