Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Imperial College London
Skills you'll gain: Data Visualization Software, Health Informatics, Clinical Data Management, Tableau Software, Model Evaluation, Analytics, Health Technology, Data Management, Clinical Research, Telehealth, Statistical Analysis, Data Collection, Big Data
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Revenue Forecasting, Financial Modeling, Financial Forecasting, Real Estate, Forecasting, Cash Flow Forecasting, Commercial Real Estate, Risk Management, Property and Real Estate, Investment Management, Portfolio Management, Risk Analysis, Investments, Financial Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainable Engineering, Sustainable Development, Strategic Leadership, Product Engineering, Environmental Management Systems, Environmental Engineering, Waste Minimization, Product Design, Packaging and Labeling, Product Lifecycle Management, Climate Change Mitigation
Build toward a degree
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Structures, Generative AI, Test Driven Development (TDD), Integration Testing, Unit Testing, Cloud Deployment, Python Programming, Object Oriented Programming (OOP), Cloud Applications, Serverless Computing, Cloud Computing, Microsoft Azure, Algorithms, Software Documentation, Object Oriented Design, Maintainability, Code Review, Program Development, Software Development, Software Design
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Creativity, Storytelling, Human Centered Design, Strategic Thinking, Data Visualization, Growth Mindedness, Test Tools, Entrepreneurship, Case Studies, Business Modeling, Peer Review
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Consulting, System Implementation, Test Script Development, Test Planning, Technology Roadmaps, Project Implementation, System Testing, Stakeholder Management, Project Closure, End User Training and Support, System Monitoring, Application Deployment, System Configuration, Data Cleansing
Beginner · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Digital Transformation, Business Transformation, Business Technologies, Emerging Technologies, Performance Improvement, Cloud Infrastructure, Business Process Reengineering, Technology Strategies, Case Studies, Cloud Computing, HR Tech, Cloud Platforms, FinTech, Cybersecurity, Data Integrity
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Database Systems, Relational Databases, Database Management, Database Theory, Databases, SQL, Database Design, Database Management Systems, Database Architecture and Administration, Data Access, Query Languages, Data Modeling, Data Manipulation, User Accounts
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Sustainable Development, Systems Thinking, Sustainable Business, Sustainable Technologies, Sustainability Standards, Policy Development, Environmental Policy, Environmental Science, Climate Change Programs, Innovation, Environment and Resource Management, Natural Resource Management, Mathematical Modeling, Governance, Geospatial Information and Technology
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Open Web Application Security Project (OWASP), AI Security, Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Cryptography, Penetration Testing, Intrusion Detection and Prevention, Cybersecurity, Cyber Security Assessment, Malware Protection, Mobile Security, Threat Modeling, Threat Detection, Encryption, Cloud Security, Web Applications, Internet Of Things, Cloud Computing, Network Architecture
Intermediate · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Solution Design, Experience Design, Communication Strategies, Stakeholder Communications, Process Design, Business Transformation, Business Risk Management, Business Strategy, Agile Product Development, Talent Acquisition, Recruitment Strategies
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Rapport Building, Growth Mindedness, Recognizing Others, Empathy, Relationship Building, Constructive Feedback, Interpersonal Communications, Social Skills, Leadership, Compassion, Collaboration, Mentorship, Teamwork, Empowerment, Decision Making, Active Listening, Independent Thinking, Open Mindset, Conflict Management, Accountability
Beginner · Specialization · 3 - 6 Months