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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: New
    New
    Status: Free Trial
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    LearnKartS

    Facebook Ads Course : Grow Leads & Boost Sales

    Skills you'll gain: Facebook, Target Audience, Online Advertising, Digital Advertising, Advertising, Advertising Campaigns, Social Media Campaigns, Paid media, Campaign Management, Social Media, Performance marketing, Social Media Management, Instagram, Bidding, A/B Testing, Lead Generation, Customer Engagement, Budget Management

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    How to find audience interests with Meta Business Suite

    Skills you'll gain: Facebook, Target Audience, Customer Insights, Online Advertising, Advertising Campaigns, Digital Advertising, Customer Analysis, Advertising, Market Opportunities, Business Metrics, Content Performance Analysis, Data Import/Export

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    A

    Amazon Web Services

    Introduction to the Cloud for Clinicians

    Skills you'll gain: Health Technology, Clinical Informatics, Health Informatics, Healthcare Industry Knowledge, Cloud Computing, Health Care, Cloud Solutions, Medical Privacy, Care Management, Innovation

    3.5
    Rating, 3.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Predictive Analytics Project Ideation

    Skills you'll gain: Predictive Modeling, Predictive Analytics, Business Analytics, Customer Analysis, Project Design, Applied Machine Learning, Solution Design, Sprint Planning, Machine Learning, Brainstorming, Trend Analysis, Design Thinking, Analysis, Decision Tree Learning, Deep Learning, Time Series Analysis and Forecasting, Quality Control

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Resumen de ventas y CRM

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    Simplilearn

    Requirement Gathering and Analysis with GenAI Training

    Skills you'll gain: Requirements Analysis, Generative AI, Prompt Engineering, Software Design Documents, Requirements Elicitation, Workflow Management, User Story, Prioritization, Hugging Face, Customer Insights, Language Interpretation, Translation, and Studies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    The Ultimate Hands-On Hadoop

    Skills you'll gain: Apache Hadoop, Real Time Data, Apache Spark, Apache Kafka, Data Integration, Apache Hive, Big Data, Applied Machine Learning, System Design and Implementation, Distributed Computing, Data Processing, NoSQL, MongoDB, SQL, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    EDUCBA

    Master TQM and Six Sigma: Build Quality, Reduce Errors

    Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Lean Six Sigma, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Quality Assurance and Control, Customer experience improvement, Risk Analysis, Production Planning, Culture Transformation, Employee Engagement

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Coursera

    Discovering BI: From Warehousing to Interactive Dashboards

    Skills you'll gain: Business Intelligence, Data Warehousing, Dashboard, Databases, Data Mart, Data Analysis, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, Star Schema, Data Visualization Software, SQL, Data Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Pearson

    Certified Associate in Project Management (CAPM)® Exam: Unit 6

    Skills you'll gain: Agile Project Management, Agile Methodology, Project Estimation, Sprint Planning, Scaled Agile Framework, Sprint Retrospectives, Cross-Functional Team Leadership, Backlogs, Kanban Principles, Team Leadership, User Story

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Virginia

    اجتماع النهج الرشيق (Agile) والتفكير التصميمي

    Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Design Thinking, User Research, Product Development, User Centered Design, Interviewing Skills, Usability Testing, Innovation, Team Oriented, Persona Development

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Change Management for Google Workspace

    Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Communication Planning, Organizational Effectiveness, Process Development, Needs Assessment, Stakeholder Engagement, Stakeholder Communications

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Facebook Ads Course : Grow Leads & Boost Sales: LearnKartS
  • How to find audience interests with Meta Business Suite: Coursera
  • Introduction to the Cloud for Clinicians: Amazon Web Services
  • Predictive Analytics Project Ideation: University of Minnesota
  • Resumen de ventas y CRM: Salesforce
  • Requirement Gathering and Analysis with GenAI Training: Simplilearn
  • The Ultimate Hands-On Hadoop: Packt
  • Master TQM and Six Sigma: Build Quality, Reduce Errors: EDUCBA
  • Discovering BI: From Warehousing to Interactive Dashboards: Coursera
  • Certified Associate in Project Management (CAPM)® Exam: Unit 6: Pearson

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