IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Customer Engagement, Verbal Communication Skills, Customer Communications Management, Communication
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Nutrition and Diet, Food and Beverage, Sustainable Systems, Public Health, Community Health, Social Justice, Sustainable Development, Community Development, Health Equity, Systems Thinking, Land Management, Environment, Environmental Issue, Environment and Resource Management, Health Policy, Public Policies, Health Promotion, Manufacturing and Production, Advocacy, Economics
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Responsible AI, Organizational Change, AI Enablement, Operational Efficiency, Stakeholder Engagement, Technology Roadmaps, Decision Intelligence, Innovation, Google Gemini, Anthropic Claude, Change Management, Business Transformation, Leadership, Content Strategy, Corporate Communications, Digital Media Strategy, Non-Verbal Communication, Verbal Communication Skills, Communication Strategies, Communication
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Display Devices, Cloud Computing Architecture, Networking Hardware, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Virtual Networking, Mobile Security, Network Infrastructure, USB, Computer Networking, Cloud Services, Augmented Reality, Microarchitecture, System Configuration, Computer Systems, Data Storage, Information Technology, Memory Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Restful API, Android Development, Kotlin, Android Studio, Application Programming Interface (API), Android Jetpack, Mobile Development, Database Application, Database Management, Data Persistence, Databases, Web Applications, Back-End Web Development, SQL, Relational Databases, Authentications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Terraform
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Generative AI, Power BI, Interactive Data Visualization, AI Integrations, Data Analysis
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Video Game Development, Branding, Organizational Structure, Organizational Strategy, Game Design, Competitive Analysis, Organizational Effectiveness, Organizational Leadership, Team Management, Product Support, Brand Strategy, Entrepreneurial Finance, Fundraising and Crowdsourcing, Driving engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Descriptive Statistics, Data Presentation, Statistical Hypothesis Testing, Statistical Visualization, Regression Analysis, Forecasting, Probability Distribution, Data Visualization Software, Business Analytics, Data Analysis, Statistical Analysis, Statistical Methods, Probability & Statistics, Microsoft Excel, Descriptive Analytics, Statistics, Spreadsheet Software, Predictive Analytics, Predictive Modeling
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Unsupervised Learning, Data Mining, Social Network Analysis, ChatGPT, Embeddings, LLM Application, Applied Machine Learning, Data Quality, Unstructured Data, Anomaly Detection, Machine Learning Methods, Data Science, Machine Learning, Data Preprocessing, Data Transformation, Data Analysis, Social Media Analytics, Data Manipulation, Python Programming, Exploratory Data Analysis
Advanced · Specialization · 3 - 6 Months

Emory University
Skills you'll gain: Emergency Response, Crisis Intervention, Hazard Communication (HazCom), Media and Communications, Mitigation, Public Affairs, Interpersonal Communications, Persuasive Communication, Risk Management, Public Health and Disease Prevention, Public Health, Health Policy, Community Outreach, Community Health, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Ajax, jQuery, Javascript and jQuery, JSON, Django (Web Framework), Web Applications, Javascript, Debugging, Database Design, Data Modeling, Event-Driven Programming, Data Access, User Accounts, Object Oriented Programming (OOP), Python Programming
Intermediate · Course · 1 - 3 Months