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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free
    Free
    C

    Coursera

    Automation with Ansible: Web Server Deployment

    Skills you'll gain: Ansible, Nginx, Web Servers, Infrastructure as Code (IaC), YAML, CI/CD, Servers, IT Automation, Scalability, Service Management, Verification And Validation

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Simplilearn

    Master Agile Scrum with Specialization Certification

    Skills you'll gain: User Story, Backlogs, Scaled Agile Framework, Project Estimation, Sprint Planning, Agile Project Management, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Agile Methodology, Stakeholder Communications, Team Building, Agile Product Development, Jira (Software), Estimation, Planning, Project Management, Kanban Principles, Product Management, Prioritization

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI CERTs

    AI Tools, Data, and Experience Design

    Skills you'll gain: User Research, UI/UX Research, Prototyping, Design Research, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), Artificial Intelligence, Experience Design, User Centered Design, Prompt Patterns, User Interface (UI), Design, Design Thinking, User Interface (UI) Design, Wireframing, Presentations, Responsible AI, Professional Development

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    CBAP Certification Business Analysis Training

    Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Requirements, Stakeholder Analysis, Strategic Planning, Business Strategies, Systems Analysis, Business Process, Business Process Management, Business Intelligence, Risk Analysis, Agile Methodology, Performance Measurement

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Modernizing Applications with Apigee X

    Skills you'll gain: API Gateway, Cloud API, Cloud Deployment, Restful API, Google Cloud Platform, Cloud Applications, JavaScript Frameworks, Proxy Servers, Operational Databases, Javascript, Performance Tuning

    Beginner · Project · Less Than 2 Hours

  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with Amazon ECR

    Skills you'll gain: Amazon Web Services, Application Deployment, Cloud Deployment, Docker (Software), Containerization

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    D

    Dubai College of Tourism

    Travel Operations: From Bookings to Documentation

    Skills you'll gain: Operational Efficiency, Strategic Decision-Making, Revenue Management, Operations, Billing & Invoicing, Return On Investment, Record Keeping

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Snowflake - Build and Architect Data Pipelines Using AWS

    Skills you'll gain: Snowflake Schema, Data Pipelines, Apache Airflow, Data Security, Data Governance, Extract, Transform, Load, Apache Kafka, Performance Tuning, Data Warehousing, Amazon S3, Amazon Web Services, Real Time Data, SQL

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    M

    Microsoft

    Microsoft Defender for Cloud Certification

    Skills you'll gain: Threat Management, Microsoft Azure, Cloud Security, Key Management, Data Security, Security Information and Event Management (SIEM), Data Structures, Role-Based Access Control (RBAC), Continuous Monitoring, Query Languages

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with Amazon Personalize

    Skills you'll gain: AI Personalization, Amazon Web Services, Amazon S3, Model Deployment, Predictive Modeling, Applied Machine Learning

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Get Ready to Sell: Guided Projects and Portfolio Development

    Skills you'll gain: Sales Process, Sales Development, Sales, Sales Management, Sales Strategy, General Sales Practices, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Customer Relationship Management, Interviewing Skills, Prospecting and Qualification, Portfolio Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Machine Learning Fundamentals for Java Developers

    Skills you'll gain: Classification Algorithms, Data Preprocessing, Model Deployment, Model Evaluation, Decision Tree Learning, Regression Analysis, Logistic Regression

    Beginner · Course · 1 - 4 Weeks

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1…294295296…389

In summary, here are 10 of our most popular customer service courses

  • Automation with Ansible: Web Server Deployment: Coursera
  • Master Agile Scrum with Specialization Certification: Simplilearn
  • AI Tools, Data, and Experience Design: AI CERTs
  • CBAP Certification Business Analysis Training: Simplilearn
  • Modernizing Applications with Apigee X: Google Cloud
  • Getting Started with Amazon ECR: Amazon Web Services
  • Travel Operations: From Bookings to Documentation: Dubai College of Tourism
  • Snowflake - Build and Architect Data Pipelines Using AWS: Packt
  • Microsoft Defender for Cloud Certification: Microsoft
  • Getting Started with Amazon Personalize: Amazon Web Services

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