
Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Data-Driven Marketing, Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Advanced Analytics, Business Analytics, Analytics, Predictive Modeling, Customer Data Management, Consumer Behaviour, Data Collection, Model Optimization, Revenue Management, Regression Analysis, Business Marketing, Correlation Analysis
★ 4.6 (12K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Financial Modeling, Revenue Forecasting, Working Capital, Cash Flows, Business Valuation, Financial Forecasting, Expense Management, Financial Data, Cash Flow Forecasting, Operating Expense, Depreciation, Financial Analysis, Financial Statement Analysis, Financial Statements, Asset Management, Business Metrics, Balance Sheet, Forecasting, Equities, Capital Expenditure
★ 4.7 (96) · Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Relationship Building, Customer Data Management, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Relationship Management, Marketing Strategies, Return On Investment, Equities, Predictive Modeling
★ 4.6 (19) · Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Customer Analysis, Branding, Marketing Strategies, Marketing, Strategic Marketing, Brand Marketing, Go To Market Strategy, Marketing Planning, Brand Strategy, Marketing Strategy and Techniques, Brand Management, Product Marketing, Marketing Effectiveness, Customer Insights, Brand Loyalty, Target Market, Marketing Communications, Marketing Analytics, Target Audience, Promotional Strategies
★ 4.8 (13K) · Mixed · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Case Studies, Market Research, Behavioral Economics, Decision Making, Analysis
★ 4.8 (374) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Governance Risk Management and Compliance, Compliance Management, Risk Management Framework, Responsible AI, Risk Control, Operational Risk, Risk Management, Legal Risk, Model Evaluation, Risk Mitigation, Compliance Reporting, Governance, Regulatory Compliance, Compliance Auditing, Risk Analysis, Corrective and Preventive Action (CAPA), Continuous Monitoring, Process Validation, Verification And Validation, Auditing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Valuation, Financial Modeling, Corporate Finance, Financial Analysis, Cash Flow Forecasting, Equities, Cash Flows, Finance, Financial Forecasting
★ 5 (14) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Product Improvement, Continuous Improvement Process, Service Improvement, Data Collection, Surveys, Case Studies, Culture Transformation
★ 4.8 (156) · Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Resource Allocation, Cash Flows, Cost Reduction, Financial Acumen, Business Valuation, Business Acumen, Cost Control, Return On Investment, Financial Analysis, Growth Strategies, Revenue Management, Asset Management, Business Strategy, Stakeholder Engagement, Operational Efficiency, Expectation Management, Strategic Decision-Making, Microsoft Excel
★ 4.8 (173) · Beginner · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Customer Analysis, Customer Demand Planning, Marketing Analytics, Demand Planning, Forecasting, Consumer Behaviour, Data-Driven Marketing, Customer Insights, Marketing Effectiveness, Model Evaluation, Revenue Forecasting, Time Series Analysis and Forecasting, Microsoft Excel, Marketing, Regression Analysis, Customer Acquisition Management, Marketing Management, Excel Formulas, Marketing Budgets, Customer Retention
★ 4.3 (80) · Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Business Strategy, Market Dynamics
★ 4.7 (33) · Intermediate · Course · 1 - 4 Weeks