
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

Big Interview
Skills you'll gain: Interviewing Skills, Non-Verbal Communication, Applicant Tracking Systems, Professional Networking, Recruitment, Verbal Communication Skills, Job Analysis, Communication, Professional Development, Negotiation, Rapport Building, Oral Expression, Storytelling, Professionalism, Personal Attributes, Goal Setting, Writing
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Target Audience, Product Improvement, Product Management, User Experience, Product Development, Product Design, Product Strategy, Customer Analysis, Product Planning, Agile Product Development, Market Analysis, Product Requirements, User Feedback, Product Testing, Usability Testing, Continuous Improvement Process, Ideation
Beginner · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Marketing Strategies, Pay Per Click Advertising, Data-Driven Marketing, Web Analytics and SEO, Online Advertising, Digital Marketing Tools, Marketing Effectiveness, Email Marketing, Marketing Analytics, Digital Marketing Campaigns, Digital Marketing, Marketing Planning, Marketing, Digital Advertising, Driving engagement, Strategic Marketing, Social Media Marketing
Beginner · Specialization · 1 - 3 Months

National Taiwan University
Skills you'll gain: Data Presentation, Data Structures, Data Visualization Software, File I/O, Market Data, Financial Data, Financial Analysis, Data Analysis, Programming Principles, Python Programming, Data Manipulation, Maintainability, Functional Design, Data Validation
Intermediate · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Peer Review, Innovation, Promotional Strategies, Ideation, Global Marketing, Marketing, Product Promotion, Company, Product, and Service Knowledge, Strategic Marketing, Competitive Analysis, Promotions and Campaigns, Business Strategies, Benchmarking, Product Management, New Business Development, Brand Strategy, Growth Strategies, Corporate Strategy, Case Studies, Branding
Intermediate · Course · 1 - 3 Months

Universitat de Barcelona
Skills you'll gain: Entrepreneurship, Feasibility Studies, Financial Analysis, Market Opportunities, Business Administration, Legal Risk, Commercial Laws, Administration, Business Planning, Entrepreneurial Finance, Registration, Law, Regulation, and Compliance, Regulation and Legal Compliance, Business Modeling, New Business Development, Notary Services
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Case Studies, Digital Transformation, Advanced Analytics, Business Analytics, Analytics, Value Propositions, Consulting, Business Consulting, Business Transformation, Data-Driven Decision-Making
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Data Analysis, Data Analysis Software, Advanced Analytics, Analytics, Predictive Analytics, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Product Management, Stakeholder Engagement, Product Roadmaps, Stakeholder Communications, Competitive Analysis, Product Lifecycle Management, Product Development, New Product Development, Market Research, Product Strategy, Product Planning, Agile Product Development, Market Analysis, Agile Methodology, Product Requirements, Business Strategy, Conflict Management, Communication, Prioritization
Beginner · Course · 1 - 3 Months

Emory University
Skills you'll gain: AI Personalization, Data-Driven Marketing, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Personalized Campaigns, Customer Analysis, Customer experience improvement, Customer Insights, Marketing Strategies, Contextual Advertising, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Ggplot2, Scatter Plots, Plot (Graphics), Data Visualization Software, Statistical Visualization, Heat Maps, R Programming, Data Wrangling, Tidyverse (R Package), Graphics Software
Intermediate · Course · 1 - 4 Weeks