• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • I

    ISC2

    Cryptography

    Skills you'll gain: Cryptography, Key Management, Public Key Infrastructure, Encryption, Cryptographic Protocols, Data Security, Data Encryption Standard, Public Key Cryptography Standards (PKCS), Cybersecurity, Advanced Encryption Standard (AES), Authentications, Brute-force attacks, Data Integrity, Algorithms

    ★ 4.8 (95) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    The OSINT Handbook: Mastering Open Source Intelligence

    Skills you'll gain: Threat Detection, Cyber Security Strategy, Cyber Threat Intelligence, Cyber Operations, Cybersecurity, Interactive Data Visualization, Geospatial Information and Technology, IT Automation, Data Security, Security Awareness, Scripting, Network Analysis, Open Source Technology, Information Privacy

    ★ 4.3 (6) · Intermediate · Course · 1 - 3 Months

  • C

    CertNexus

    Analyze Data

    Skills you'll gain: Data Analysis, Data Preprocessing, Data Visualization, Statistical Analysis, Exploratory Data Analysis, Statistical Visualization, Statistical Methods, Analytical Skills, Data Processing, Data Wrangling, Data Transformation, Descriptive Statistics, Data Cleansing, Histogram, Data Manipulation, Scatter Plots, Applied Machine Learning

    ★ 4.8 (21) · Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Create a Small Business Website with Weebly

    Skills you'll gain: Content Management Systems, Web Content, Content Management, Web Presence, No-Code Development, Web Design and Development, Content Creation

    ★ 4.5 (64) · Beginner · Guided Project · Less Than 2 Hours

  • K

    Kennesaw State University

    A General Approach to Risk Management

    Skills you'll gain: Risk Management, Risk Management Framework, Threat Management, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Risk Analysis, Governance Risk Management and Compliance, Continuous Improvement Process

    ★ 4.9 (45) · Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Hands-on Foundations for Data Science and Machine Learning with Google Cloud Labs

    Skills you'll gain: Data Warehousing, Google Cloud Platform, Big Data, Model Evaluation, Apache Spark, Data Integration, Dataflow, SQL, Data Pipelines, Metadata Management, Data Management, Real Time Data, Tensorflow, Data Science, Command-Line Interface, Applied Machine Learning, Cloud-Based Integration, Apache Hadoop, Query Languages, Machine Learning

    ★ 4.3 (125) · Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    Creating a Product-Market Fit with Value Proposition Canvas

    Skills you'll gain: Value Propositions, Customer Analysis, Product Marketing, Customer experience improvement, Product Strategy, Customer Insights, New Product Development, Entrepreneurship, Product Improvement, Competitive Analysis, Verification And Validation, Innovation, Leadership

    ★ 4.3 (17) · Intermediate · Guided Project · Less Than 2 Hours

  • U

    United Cities and Local Governments of Africa

    Planning for Climate Change in African Cities

    Skills you'll gain: Climate Change Adaptation, Climate Change Programs, Climate Change Mitigation, Environmental Policy, Social Determinants Of Health, Land Management, Environmental Resource Management, Sustainable Development, Decision Support Systems, Governance, Vulnerability, Socioeconomics, Economic Development, Hazard Analysis

    ★ 4.7 (128) · Intermediate · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Introduction to AWS Cloud Careers

    Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Cloud Engineering, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering

    ★ 4.7 (84) · Beginner · Course · 1 - 4 Weeks

  • P

    Politecnico di Milano

    Platform Thinking: designing a Platform

    Skills you'll gain: Systems Thinking, Innovation, Product Development, Entrepreneurship, Strategic Thinking, Computing Platforms, New Business Development, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions, Case Studies

    ★ 4.7 (19) · Beginner · Course · 1 - 4 Weeks

  • D

    Dell

    Dell Technologies IT Sales Representative

    Skills you'll gain: Selling Techniques, Sales Presentations, Closing (Sales), Sustainable Business, General Sales Practices, Sales Training, Consultative Approaches, Communication Strategies, Sales, Strategic Communication, Professional Development, Sales Development, Verbal Communication Skills, Customer Relationship Building, Sales Strategy, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content

    Beginner · Professional Certificate · 3 - 6 Months

  • D

    DeepLearning.AI

    Serverless Agentic Workflows with Amazon Bedrock

    Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Agentic systems, AI Workflows, Generative AI Agents, Amazon Web Services, AI Security, Cloud Deployment, Customer Relationship Management, Security Controls

    ★ 4.6 (7) · Beginner · Project · Less Than 2 Hours

1…315316317…719

In summary, here are 10 of our most popular customer experience improvement courses

  • Cryptography : ISC2
  • The OSINT Handbook: Mastering Open Source Intelligence: Packt
  • Analyze Data: CertNexus
  • Create a Small Business Website with Weebly : Coursera
  • A General Approach to Risk Management: Kennesaw State University
  • Hands-on Foundations for Data Science and Machine Learning with Google Cloud Labs: Google Cloud
  • Creating a Product-Market Fit with Value Proposition Canvas: Coursera
  • Planning for Climate Change in African Cities: United Cities and Local Governments of Africa
  • Introduction to AWS Cloud Careers: Amazon Web Services
  • Platform Thinking: designing a Platform: Politecnico di Milano

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok